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Offering Info

Diploma of Community Services

  • National Course Code: CHC52015
  • TAFE NSW code: CHC52015-01V03-20SHB-070

Location – Shellharbour

Study Type

Full Time

Course Start Date

Enquire Now

Study Commitment

12 Hours per week

Duration

34 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government
  • VET Student Loans Available

Course Details

The nationally recognised Diploma of Community Services will help you develop your specialist skills for a rewarding community services career. Gain a solid foundation to build your leadership capability and prepare for roles in case work and management in this in-demand sector.

LEARN NEW SKILLS

Through theory and practical course work, youll learn to:

  • Develop, facilitate and review all aspects of case management
  • Provide case management supervision
  • Develop workplace communication strategies
  • Undertake case management in a child protection framework
  • Develop social housing enterprise opportunities
  • Provide systems advocacy services
  • Assess the needs of clients with alcohol and other drug issues

DEVELOP YOUR TALENT

Develop the personal attributes that will help you get ahead:

  • Resilience and empathy
  • Interpersonal skills
  • Effective communication
  • Leadership and mentoring

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally accredited qualification at Diploma level
  • A strong pathways to continue your studies and enhance your career opportunities

Career opportunities:

  • Case worker/manager
  • Community services worker
  • Domestic and family violence worker
  • Youth worker
  • Family support worker
  • Family services coordinator
  • Program coordinator

GROW YOUR CAREER

Advance your career opportunities with further study:

  • Diploma of Alcohol and Other Drugs
  • Diploma of Youth Work
  • Bachelor of Community Services

INDUSTRY DEMAND

There is increasing demand for a broad range of welfare services in local communities. Government policies and expenditure on welfare services are adding to a positive employment outlook for welfare support and community workers.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

TAFE NSW offers the Diploma of Community Services as either a traineeship or non-traineeship, so you can create the career you want.

Non-traineeship

There are no entry requirements for non-trainees.

Traineeship

To be eligible to undertake this course as a traineeship you must:

  • Be employed in the community services industry, as evidenced by a letter of offer from your employer, as this course is delivered in the workplace
  • Have a signed traineeship contract

COURSE SUCCESS REQUIREMENTS

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful.

You will need to meet the following success requirements to be able to undertake work placement within industry (see work placement information).

Your teacher will let you know when you need to provide evidence of your valid and current:

  • Working with Children Check (WWCC)
  • Criminal History Check

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, it is recommended that you:

  • Enjoy working independently and with others
  • Have patience
  • Have good communication skills
  • Can easily build relationships with people
  • Have good organisational and time management skills
  • Have a desire to increase your leadership and mentoring skills

If you need help preparing for study, contact us about your options.

WORK PLACEMENT

In this course you will be required to undertake a mandated 100 hours of work placement.
Work placement provides you with opportunities to refine your practical skills and gain on-the-job experience.

You may need to comply with some (or all) of the following requirements.

  1. NSW Health

Before you start any clinical placement in a NSW Health facility, you will be required to:

  • Meet NSW Healths criminal record check requirements
  • Sign the NSW Health Code of Conduct form and any other forms required by NSW Health
  • Undertake occupational assessment, screening and vaccination against infectious diseases, and provide your Health care worker/Student vaccination record card

For specific information on NSW Health requirements, and access to the required forms, visit FAQs for students

  1. Aged care work

Before you undertake any clinical placements in an aged care facility, you must complete a Federal criminal record check

  1. Community and childrens services

Anyone in child-related work (including student placements and volunteers) must have a current Working with Children Check in line with the Office of Childrens Guardian phase-in schedule and processes.
Visit Office of Childrens Guardian for more information

Generally, work placements will only occur:

  • When there has been reasonable amount of student/teacher contact and they are satisfied you are ready to benefit from workplace learning and perform workplace duties and,
  • When your teacher is satisfied you are ready to benefit from workplace learning and perform workplace duties

Visit your rights and responsibilities for more information.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

COURSE ENTRY REQUIREMENTS

To complete this course and the required work placememt hours (minimum of 240 hours), you will need to provide a Current Working with Children Check and a National Police Check. You will also need pens and paper. Access to a device such as a laptop or tablet will assist your learning, but devices are available at TAFE NSW Campus libraries and in local libraries.

Work Placements/projects will be undertaken. Students are required to complete at least 240 hours of work experience. This is organised by TAFE NSW staff. Note that placement may be impacted by COVID-19 restrictions.

STUDY COMMITMENT
This is a full-time blended course. You will need to attend approximately 12 hours of class a week over 3 days for 34 weeks via connected learning.

You may also be required to complete approximately 24 hours of additional study each week outside of class hours, including self directed research and private study, assignment preparation, work placement hours, teacher/student consultation and tutorial support.

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who have previously studied a Community Services qualification at a lower course level or are currently working in the Community Services Industry, this is a great next step in your career. This qualification will extend your skills and increase your knowledge of the Industry. To complete this course, previous work experience in the Community Services Industry or previous related studies will assist your learning, however, there are no formal pre-requisites for this course.

Note: This course will be delivered as a connected learning class. This involves a virtual classroom where you will be connected to your teacher and your fellow peers utilising a digital platform such as Skype for Business (or a similar digital learning platform). You will receive support in developing your skills in using this learning platform. Your teachers will attend the campus to run a face to face workshop during the course duration. It will assist your learning if you have access to a device such as a laptop, however computers are available at your TAFE NSW Campus or your local library. You are able to complete this course offsite (e.g. from home) if you have access to a computer and the required learning platform.

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

Virtual class sessions are Mondays, Tuesdays and Wednesdays 4.30pm to 8.30pm. You will be required to attend workshops and complete assessments on some Thursday evenings and/or at other times as negotiated with your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

PAYMENT OPTIONS AND ASSISTANCE

This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.

To complete your VET Student Loan application, you will need to provide:

  • Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
  • Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
To be eligible for a VET Student Loan, you will need to be assessed as academically suitable to undertake high level VET study. You will need to provide:
  • A copy of your Australian Year 12 Certificate; OR
  • A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
If you intend to apply for a VET Student Loan, its important you know your student obligations.

Find out more about VET Student Loans

Direct payment by Unit of Study instalments is available for this course.

The Units of Study and associated fees for this course are detailed above. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
CHCDEV002-UNGRADED Analyse impacts of sociological factors on clients in community work and services
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCMGT005 Facilitate workplace debriefing and support processes
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
HLTWHS004 Manage work health and safety
CHCPRP003 Reflect on and improve own professional practice
Elective Units
Number Title
CHCCCS004 Assess co-existing needs
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSL001 Establish and confirm the counselling relationship
CHCDEV001-UNGRADED Confirm client developmental status
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCCCS003 Increase the safety of individuals at risk of suicide

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Shellharbour
11 College Avenue, Oak Flats
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

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