Offering Info

Diploma of Property Services (Agency Management)

  • National Course Code: CPP50307
  • TAFE NSW code: CPP50307-01V07-21NEP-215

Location – Nepean, Kingswood

Study Type

PT Evening

Course Start Date

Enquire Now

Study Commitment

6.8 Hours per week


14 Weeks

  • Nationally Recognised Training
  • VET Student Loans Available
  • Non Government Subsidised

Course Details

The nationally accredited Diploma of Property Services (Agency Management) gives you the skills and knowledge needed to lead and manage a real estate agency in NSW. This qualification also fulfills the educational requirement for a Class 1 Real Estate Licence.


Through theory and practical course work, you will learn to:

  • Manage a real estate agency, staff and day-to-day operations
  • Establish, manage and control trust accounts, leases or tenancy agreements
  • Manage agency finances, budgets and payroll
  • Market and promote a real estate agency
  • Manage property sales and leasing contracts


Develop the personal attributes that will help you get ahead:

  • Professional integrity
  • Advanced communication and negotiation skills
  • Interpersonal skills to network, engage with and manage clients and stakeholders
  • High attention to detail and great organisation skills


Completing this course will provide you with:

  • A nationally recognised qualification at Diploma level
  • Eligibility to apply for a Class 1 Real Estate Licence once you have completed 2 years of work experience
  • Know-how to start your own business

Career opportunities:

Graduate from this Diploma and gain 2 years industry experience to be eligible for:

  • Class 1 Licensee in charge real estate licence.


Take your studies to the next level:

  • Bachelor of Property Valuation with TAFE NSW Degrees


Around 2,550 people are forecast to be employed as real estate agency principals in NSW in 2019/20. This number is expected to grow by 3.5% to 2,640 jobs in 2024/25.

From March 2020, real estate agency principals need to possess a Licensee in Charge (Class 1) licence which requires principals to hold a Diploma qualification (like this one), and take part in annual and continuing professional development.

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


To be eligible for this course, you will need to demonstrate that you have:

  • Successfully completed the CPP40307 Certificate IV in Property Services (Real Estate)


This Diploma is only available to students who have completed the (now retired) Certificate IV in Property Services (Real Estate) with the course code CPP40307.

A new Diploma of Property Services (Agency Management) is currently in development and will be available to students from Semester 2, 2020. This new course will be open to students who have completed the new Certificate IV in Real Estate Practice under course code CPP41419.

Can you provide your academic transcript for CPP40307 Certificate IV in Property Services (Real Estate)?


Major reforms to real estate legislation commenced on 23 March 2020. This has resulted in significant changes to real estate agent licensing requirements.

This TAFE NSW course satisfies part of the requirements for a class 1 real estate agent licence.

You are also required to accumulate 2 years of work experience as a licensed agent before you can apply for your class 1 licence.

There are additional requirements (outside this course) you need to meet in order to obtain a real estate agent licence and work in the property industry. These include:

  • Minimum age requirement
  • Paying the relevant contribution to the Property Services Compensation Fund

Visit the NSW Fair Trading website for more information on the recent licensing reforms and the new requirements:,-certification-and-qualification/Licence-types-and-classes


To be prepared for this course, it is recommended that you have:

  • An understanding of property agency and compliance requirements
  • Experience in real estate sales, property management or strata management
  • Excellent organisational skills
  • Excellent written and verbal communication skills
  • An understanding of ethical practice in the real estate industry

If you need help preparing for study, contact us about your options.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you have completed CPP40307 Certificate IV in Property Services qualification prior to enrolment in the Diploma of Property Services. Evidence must be provided.

To register for an information session, head to Students who cannot attend the Information Session please make an online enquiry or contact us on 131 601 for more information about the course!


To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Date Time Location

Monday, 7 December 2020 | 10 am to 11.30 am | Microsoft Teams:
Thursday, 10 December 2020 | 6 pm to 7.30 pm | Microsoft Teams:
Wednesday, 20 January 2021 | 10.30 am to 11.30 am | Microsoft Teams:
Thursday, 21 January 2021 | 5.30 pm to 7 pm | Microsoft Teams:


This is a Part Time Evening Blended course. You will need to attend approximately 6.7 hours of class, 2 days a week, for 14 weeks.

You may also be required to complete additional study each week outside of class hours, including private study, research and assignment preparation.


This course offering is designed for for learners who have completed the Certificate IV in Property Services and seeking skills and knowledge to oeprate or manage their own agency as the Licensee in chage.


There are additional learning and study tools available for this course, including:

  • Tutorial/Learning support available in the Learning Centre (to assist with study skills)
  • Library Resources
  • Career Advise and Counselling Services
  • Disability Services

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Monday and Thursday from 6 pm to 8.30 pm. This timetable may change and will be confirmed by your teacher


You will need to provide for yourself the following resources which you will keep when you complete your study:

You are required to provide your own writing materials such as folder (for handouts or notes), calculate, notebook, pens and pencil, USBs for storage of your completed assignments and learning resources provided on the TAFE Moodle (online).

You will also require a headset with a microphone and a Webcam to enable you to participate in Connected Learning sessions delivered via Microsoft Teams.

To complete your VET Student Loan application, you will need to provide:

  • Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
  • Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
To be eligible for a VET Student Loan, you will need to be assessed as academically suitable to undertake high level VET study. You will need to provide:
  • A copy of your Australian Year 12 Certificate; OR
  • A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
If you intend to apply for a VET Student Loan, its important you know your student obligations.


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
CPPDSM4006A Establish and manage agency trust accounts
CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work
CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work
CPPDSM4009B Interpret legislation to complete agency work
CPPDSM4015B Minimise agency and consumer risk
CPPDSM4080A Work in the real estate industry
Elective Units
Number Title
BSBHRM402A Recruit, select and induct staff
BSBLED401 Develop teams and individuals
BSBMGT502 Manage people performance
BSBMGT605 Provide leadership across the organisation
BSBRKG304 Maintain business records
BSBSMB406 Manage small business finances
CPPDSM4003A Appraise property
CPPDSM4005A Establish and build client-agency relationships
CPPDSM4010A Lease property
CPPDSM4011A List property for lease
CPPDSM4012A List property for sale
CPPDSM4013A Market property for lease
CPPDSM4014A Market property for sale
CPPDSM4016A Monitor and manage lease or tenancy agreement
CPPDSM4017A Negotiate effectively in property transactions
CPPDSM4019A Prepare for auction and complete sale
CPPDSM4020A Present at tribunals
CPPDSM4022A Sell and finalise the sale of property by private treaty
CPPDSM4046A Manage tenancy disputes
CPPDSM4049A Implement maintenance plan for managed properties
CPPDSM4056A Manage conflict and disputes in the property industry

Note: Not all elective units listed may be available to study, please enquire for more information.

Manager/licenced real estate agent/broker, agency manager, property auctioneer,
business manager.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Nepean, Kingswood
Great Western Highway, Kingswood
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure