null

Offering Info

Certificate IV in Banking Services

  • National Course Code: FNS42015
  • TAFE NSW code: FNS42015R2-01V01-20BKS-329

Location – Macquarie Fields

Study Type

Full Time

Course Start Date

03 Feb 2020

Hours Per Week

15

Duration

18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification is designed to reflect job roles requiring specialist understanding of financial products and services working in banking, customer contact centre or retail financial services environments. Individuals in these roles apply specialist knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in sales and marketing, lending and mobile banking.

Licensing/Regulatory Information Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section

There are no entry requirements for this qualification.

To successfully complete this course, you will need:

  • To successfully complete this course, you will need to attend all lessons for all three days a week for 18 weeks.
  • You must be able to commit to additional work outside class time.
  • You will need have access to a computer at home and internet and be able to communicate efficienctly with staff and students.

It's all happening at TAFE NSW InfoFest. Register for an information session to broaden your skills set to get ahead. Can't find an Information Session for you? Enquire Online or call 131601

INFORMATION SESSIONS

To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information/InfoFest sessions on one of the following days:

Date: Tuesday the 3rd of December 2019
Time: 2:30pm to 3:30pm
Location: TAFE NSW Macquarie Fields, Building H, Level 1, Room H115

Date: Monday the 9th of December 2019
Time: 10:00am to 11:00am
Location: TAFE NSW Macquarie Fields, Building H, Level 1, Room H115

Date: Friday the 24th of January 2020
Time: 11:00am to 12:00pm
Location: TAFE NSW Macquarie Fields, Building H, Level 1, Room H115

STUDY COMMITMENT

This is a full time, face to face course. You will need to attend approximately 15 hours of class, 3 days a week, for 18 weeks (one semester). As well as the in-class component, you will need to complete approximately 10.5 hours of other study per week.

You may also be required to complete approximately 4 hours of additional study each week outside of class hours for research and activity practice.

*IS THIS COURSE RIGHT FOR YOU?**

This course offering is designed for people who:

  • If you are looking for work in a bank then this course is for you. You will gain skills that will give you an in depth knowledge of the banking environment and different roles.
  • Would like hands on experience; this is a great practical hands on course.

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:

  • LLN specialist support (by arrangement) following RU Ready assessment, either in class supporting classroom teacher activity or scheduled group LLN sessions, or privately. LLN specialists may also provide assistance in advising on the suitability of resources, assessment tools and feedback.

    We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

    As a TAFE NSW student in this course, you will have access to:

    • LinkedIn Learning (formerly Lynda.com)
    • Studiosity - online access to a real life tutor
    • Easy computing online short courses
    • Access to local TAFE libraries

This course is currently scheduled on Monday, Tuesday and Thursday from 9:30am to 3:00pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

A fee applies for most TAFE NSW courses and must be paid when you enrol. The amount you pay depends on the type of course you study, and on your personal circumstances. An initial payment of $80 is required to confirm your enrolment into this course. If you do not wish to continue with your enrolment, you must formally advise Customer Service of your withdrawal. If you do not withdraw prior to the first date of the course, this initial payment is non-refundable. Please contact us on 13 79 74 for further information.

Please click on the Smart and Skilled link http://www.training.nsw.gov.au/smartandskilled/prices_fees.html to work out what you will pay for this course based on your personal circumstances. Depending on your personal circumstances, you may be eligible for a fee discount or fee exemption.

Please note that apart from the course fee that applies to this course students will be required to purchase text books for some units in addition to the course fee for this course. The course co-ordinator will be able to provide you with this information after your enrolment has been approved.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, please call Customer service on 13 79 74.

Find out more about Applying and Enrolling

Core Units
Number Title
BSBCUS403 Implement customer service standards
BSBWHS201 Contribute to health and safety of self and others
BSBWOR204 Use business technology
FNSINC401 Apply principles of professional practice to work in the financial services industry
FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector
Elective Units
Number Title
BSBCUS401 Coordinate implementation of customer service strategies
FNSASIC301 Establish client relationship and analyse needs
FNSASIC302 Develop, present and negotiate client solutions
FNSRTS308 Balance cash holdings
FNSSAM401 Sell financial products and services
FNSSAM402 Implement a sales plan
FNSSAM403 Prospect for new clients

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Macquarie Fields
32 Victoria Road, Macquarie Fields
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

Enrol Now
Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure