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Offering Info

Certificate IV in Health Administration

  • National Course Code: HLT47315
  • TAFE NSW code: HLT47315-01V01-22OTE-004

Location – TAFE Digital

Attendance

Self paced

Delivery

Online

Course Start Date

Anytime

Study Commitment

10 Hours per week

Duration

1.5 years

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

The nationally recognised Certificate IV in Health Administration progresses your healthcare journey and helps you move into health administration, practice management and supervisory health roles. Marry your experience with newfound skills to drive the smooth running of a healthcare facility.

LEARN NEW SKILLS

Through a mix of theory and practical course work, learn to:

  • Use administrative systems and workplace technology
  • Order stock and resources
  • Enter and move patient appointments
  • Oversee junior reception staff
  • Manage patient feedback and complaints

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Confidence liaising with doctors and a range of healthcare staff
  • Quick thinking problem-solving skills
  • The ability to make appropriate, high-value decisions for your practice
  • Impeccable attention to detail
  • Negotiation skills to manage client complaints and challenging patients
  • The ability to work in a large team and alone
  • A commitment to compliance, regulation and healthcare standards

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A nationally recognised qualification at Certificate IV level
  • A strong pathway to continue your study and gain the skills and knowledge to start your own business

Career opportunities:

  • Ward clerk
  • Admissions clerk
  • Practice manager
  • Team leader in a healthcare facility
  • Executive assistant to a manager

GROW YOUR CAREER

Take your career further with the:

  • Diploma of Practice Management

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol now.

Traineeship
TAFE NSW also offers the Certificate IV in Health Administration as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the healthindustry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

WORK PLACEMENT

There is no work placement requirement for this qualification. As a trainee, you will gain your experience on-the-job with your employer.

Due to the practical nature of some units, trainees and non-trainees will need to complete some assessments onsite with a suitable industry employer. You are responsible for arranging this training. Our team can offer support and guidance to assist you.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, we recommend that you have:

  • Prior or current employment in the healthcare industry
  • An interest in the health and medical industry
  • Great teamwork
  • A respect for policies and procedures
  • Empathy and patience to work with real-life patients
  • Strong organisational skills
  • The ability to multitask and respond well to rapid change
  • Confidence using technology and intricate workplace management systems

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course you will need:

  • To demonstrate skills in some various practical assessments. This may involve participating in roleplays which may be video recorded and the video submitted for marking.
  • Adult colleagues, friends or family members who are available and willing to participate in assessment role plays that are recorded and submitted for marking.
  • Recording equipment such as a camera or smart phone.
  • Access to Zoom or Microsoft Teams to be able to attend the live teaching and group virtual practical sessions.

Discover the skills you need, for the job you want at a TAFE NSW Information Session.

STUDY COMMITMENT

This is a self paced, online course. You must attend approximately 10 hours of class. You may also be required to complete approximately 8 hours of additional study. This additional study could include private study, work placements and research.

The course will run for 18 months.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:

  • Textbooks that are recommended for this course.
  • Recording equipment such as a camera or smart phone.
  • Access to a computer and the Internet

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
BSBLDR402 Lead effective workplace relationships
BSBMED301 Interpret and apply medical terminology appropriately
BSBMGT403 Implement continuous improvement
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTWHS003 Maintain work health and safety
Elective Units
Number Title
BSBCUS402 Address customer needs
BSBHRM405 Support the recruitment, selection and induction of staff
BSBINN301 Promote innovation in a team environment
BSBMGT402 Implement operational plan
BSBRSK501 Manage risk
CHCPRP003 Reflect on and improve own professional practice
HLTADM004 Manage health billing and accounting system

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

TAFE Digital
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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22OTE-004 S:01 Jul 2022 E:30 Jun 2023 D:364