Offering Info

Certificate IV in Optical Dispensing

  • National Course Code: HLT47815
  • TAFE NSW code: HLT47815-01V01-GR-22OTE-155

Location – TAFE Digital


Self paced



Course Start Date


Study Commitment

8 Hours per week


1.5 years

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate IV in Optical Dispensing will see you training with industry professionals using the latest in optical technology. Learn skills to work as part of an eye care team, find the right eyewear solutions for your customers and support your optometrist and ophthalmologist colleagues.


Through work placement and theory, you will learn how to:

  • Provide advice on frames, lens selection, contact lenses, sunglasses and safety eyewear
  • Dispense optical appliances and atypical prescriptions
  • Process and manage optical appliance orders
  • Deliver great customer service selling products and services
  • Contribute to workplace health and safety
  • Work with diverse coworkers and customers


Develop the personal qualities and interpersonal skills needed in this sector:

  • Great communication
  • Caring and empathetic nature


Success in this course will provide you with:

  • A nationally recognised qualification at Certificate IV level

Career opportunities:

  • Optical dispenser


Take your career further with the skills to move into management or consulting or start your own business:

  • Diploma of Business
  • Bachelor of Business with TAFE NSW Degrees


The Health Care industry workforce is expected to grow significantly over the next five years, with forecasts indicating it will reach 1.9 million workers in 2023. The industry stands to benefit from Australia's ageing population, a greater awareness of the need for early prevention and management to maintain eye health.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


TAFE NSW offers the Certificate IV in Optical Dispensing as either a traineeship or non-traineeship, so you can create the career you want.


There are no entry requirements for non-trainees. You can enrol in this course now.


To be eligible for this course you must:

  • Be employed in the optical dispensing industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful.

Our SkillsTeam will carry out an assessment to identify whether you need support with your language, literacy and numeracy (LLN) skills to ensure you are at the standard of Level 4 proficiency.

Work placement is an important part of your learning experience. Depending on the work placement provider you choose, you may be required to provide evidence of:

  • Australian National Police Record Check
  • Working with Children Check (WWCC)
  • Vaccination and health screenings
  • Any additional evidence your work placement provider requires

Your teacher will advise you if and when you need to provide this information.


Work placement provides you with opportunities to practise responding to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 100 hours of work placement with a suitable industry employer.

You are responsible for arranging your own work placement. Our team can offer support and guidance to assist you.

Work placement generally only begins once you have had significant contact with your teacher and they are satisfied that you are ready to benefit from on-the-job industry learning.


To be prepared for this course, it is recommended that you:

  • Have intermediate English language proficiency
  • Are sensitive to working with a range of diverse people
  • Have a positive outlook and enjoy working with people

If you need help preparing for study, contact us about your options.


This qualification supports industry accreditation as a dispensing optician in New Zealand.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need:

  • access to a computer, printer, software programs
  • reliable Internet connection

Work Placement is a requirement of this couse. You will need to complete:

  • 100 hours of work experience
  • attend three (3) mandatory 4 -5 day block release face to face learning and practical sessions in a simulated optical dispensing workplace that reflects industry best practice standards and activities.

Practical Block 1 and Practical Block 3 are both 4 days, while Practical Block 2 is 5 days in duration.

The simulated environment at TAFE includes undertaking practice with required resources and equipment, which replicate optical dispensing practice environments, and provides equipment and resources where possible. The simulated workshops are conducted at TAFE Digitals optical dispensing training facility at TAFE NSW Nepean campus. Please contact the teaching section for more information on course and work placement requirements on 131 601.

Work placement and the demonstration of practical skills are requirements of this course. Due to the impacts of COVID 19 and the disruption to service provision in the Early Childhood, Aged Care, Health and Community Services Sectors, there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe.

Discover the skills you need, for the job you want at a TAFE NSW Information Session.


This is a self paced, online course. You will need to complete approximately 8 hours of online study, over a week, for your enrolment duration of 18 months. You can increase the hours of online study per week to complete the course sooner.

As well as the online component, there is a requirement to do (equivalent of) two hours of face to face or other study per week. Students are required to attend 3 compulsory practical sessions of 5 days duration each session during this course.

You can also expect to complete approximately 8 hours of additional study each week outside of online study hours, including independant study, research, practise and assignments.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments. Practical sessions are held at TAFE NSW Nepean campus.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601. For further information on fees and charges please see

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Applying with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. As you progress through the application and enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
BSBCUS301 Deliver and monitor a service to customers
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTOPD001-GRADED Provide advice on optical appliances
HLTOPD002-GRADED Dispense optical appliances
HLTOPD003-GRADED Dispense atypical prescriptions
HLTOPD005-GRADED Process and manage optical appliance orders
HLTWHS001 Participate in workplace health and safety
SIRXSLS201 Sell products and services
Elective Units
Number Title
BSBADM311 Maintain business resources
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBSMB403 Market the small business
BSBWOR404 Develop work priorities
HLTOPD004-GRADED Edge and fit ophthalmic appliances
HLTWHS003 Maintain work health and safety

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Apply Now

Course Location

TAFE Digital
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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22OTE-155 S:01 Jul 2022 E:30 Dec 2023 D:547