Offering Info

Certificate III in Information, Digital Media and Technology

  • National Course Code: ICT30115
  • TAFE NSW code: ICT30115-01V02-19MBK-231

This course is superseded

Location – Meadowbank Campus

Study Type

Full Time

Course Start Date

Enquire Now

Hours Per Week



18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.

Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including:
** technical support,
** network administration,
** web technologies,
** software applications and
** digital media technologies.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
There are no formal Training Package entry requirements for this course.
This is a full time face to face offering and is intended to run mostly during the day. You will need to attend approximately 26.5 hours of class a week over 3-4 days per week. As well as the in-class component, you will need to complete approximately 6 hours of online study and assessment each week. You also should expect to do approximately 5.8 hours per week of additional study including independent study, revision of content, research, preparation for assessments outside of class hours.

You will need to bring a USB storage device or hard disk to save backups of you class work and assessments as well as have access to a computer with internet access to complete the online learning component. Computers can be accessed by students in TAFE Libraries.

TAFE NSW will make every reasonable effort to ensure that it can accommodate your Language, Literacy and Numeracy needs. Support is based on a review your LLN skills prior to or within the first 2 weeks of the commencement of your study.
There are no Information Sessions scheduled at this time. Please get in touch with the TAFE NSW Student Contact Centre on 131601 for more information.

This qualification provides knowledge and skills for individuals to be able to provide basic level support in the workplace across a wide range of ICT areas, including technical support and network administration.

This course is designed for students who have digital literacy skills that they have acquired through school and life experience such as basic skills in working with computers, working on digital documents and using the Internet.

Through school and life experience you will have capability in:
-reading and understanding a range of material;
-writing including taking notes and completing written assignments at Certificate III level;
-interacting with others;
-basic time management and organisational skills to take responsibility for following their timetable and managing your study schedule.


TAFE NSW provides a range of services to ensure a supported and successful learning environment for all students.
Detailed information on support services is available at Student Services.

The following additional support is also available to you:
- Studiosity - online access to a real life tutor
- Easy computing online short courses
- Library resources

Did you know as a TAFE NSW student you have unlimited access to which is an online library of video courses in software, design, technology, communication, learning and business. These skills can help you to achieve your study goals. You will be able to access via the Student Portal.
You will need to attend approximately 26.5 hours of class a week over 3-4 days per week. Our regular class sessions are scheduled between 9:00am-1:00pm, 1:30pm-5:30pm Mon to Sat and 6:00pm-10:00pm Mon-Thurs.

Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

The fee category that will apply to you depends on your eligibility and your individual circumstances. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

For further information about eligibility and explanations of the different fee categories, visit



Payment - funding:


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Find out more about recognition:

Student Associations are dedicated to making campus life better. You may elect to join the Student Association and enjoy additional benefits from being a TAFE NSW student.

Incidental Cost
  • Student Association - $20.00

Enrolments will open from 14 October 2019 for our February 2020 intake.

To find out more information on this course including the next start date, submit an online enquiry by clicking the Enquire Now button on this page, or call 131 601 during business hours* to chat with a member of our friendly customer service team.

*Our customer service team are available from Monday to Friday, 9am to 5pm AEST.

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it.

Be sure to read your chosen course information carefully to make sure it is the right qualification, location and study type for you.

Enrol and pay online via our secure payment gateway to secure your place.

As you progress through the enrolment process you will be prompted to provide additional information.

If you are interested in studying as a Trainee or Apprentice please call 131 601 for full details.

Core Units
Number Title
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS301 Run standard diagnostic tests
Elective Units
Number Title
ICTICT203 Operate application software packages
ICTICT303 Connect internal hardware components
ICTNWK301 Provide network systems administration
ICTNWK302 Determine and action network problems
ICTNWK304 Administer network peripherals
ICTNWK305 Install and manage network protocols
ICTSAS303 Care for computer hardware
ICTSAS304 Provide basic system administration
ICTSAS305 Provide ICT advice to clients
ICTSAS306 Maintain equipment and software
ICTSAS307 Install, configure and secure a small office or home office network

Note: Not all elective units listed may be available to study, please enquire for more information.
technical support, network administration, web technologies, software applications and digital media technologies.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Meadowbank Campus
See Street, Meadowbank
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

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