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Offering Info

Certificate III in Information, Digital Media and Technology

  • National Course Code: ICT30118
  • TAFE NSW code: ICT30118-01V02-20HNB-131

Location – Hornsby (Web Application)

Study Type

Full Time

Course Start Date

03 Feb 2020

Hours Per Week

31

Duration

18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.

LEARN NEW SKILLS

Through theory and practical course work, you will learn how to:

  • Work and communicate effectively in an ICT environment
  • Install and optimise operating system software
  • Troubleshoot ICT problems
  • Create user documentation
  • Use application software packages
  • Participate in Workplace Health and Safety (WHS) processes

DEVELOP YOUR TALENT

Develop the personal qualities needed to stand out:

  • Confidence dealing with people in a business environment
  • Expert at problem-solving
  • Manage competing tasks and priorities

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Certificate III level
  • Knowledge of office software and business technology
  • Skills that can be used in any industry

GROW YOUR CAREER

This course is ideal to help you prepare for entering the workforce. Once complete, you can specialise your digital knowledge with another trusted TAFE NSW course:

  • Certificate IV in Information Technology
  • Certificate IV in Support
  • Certificate IV in Web-Based Technologies
  • Certificate IV in Networking
  • Certificate IV in Programming
  • Certificate IV in Cyber Security

INDUSTRY DEMAND

This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician.

According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

TRAINING PACKAGE REQUIREMENT

There are no Training Package entry requirements for this qualification.

TAFE NSW REQUIREMENTS

There are no TAFE NSW entry requirements for this qualification.

LICENSING REQUIREMENTS

No licensing, legislative or certification requirements apply to this qualification. There is no work placement requirement for this qualification.

WORK PLACEMENT

There is no work placement requirement for this qualification.

BE PREPARED

To be prepared for this course, it is recommended that you have:

  • Basic computer experience including Microsoft Office
  • Basic communication skills

If you need support in preparation for study, contact us about your options.

To be enrolled in this course, you need to be able to provide evidence that you are: Complete the Certificate II in Information, Digital Media and Technology course or have equivalent.

To successfully complete this course, you will need: Have basic knowledge of computer and its applications.

It's all happening at TAFE NSW InfoFest. Register for an information session to broaden your skills set to get ahead. Can't find an Information Session for you? Enquire Online or call 131601.

INFORMATION SESSIONS

To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Date: Wednesday 11 December 2019 Time: 6:00pm to 8:00pm Location: Hornsby Campus, Building G, Level 1, Room 09

Date: Thursday 12 December 2019 Time: 11:00am to 1:00pm Location: Hornsby Campus, Building G, Level 1, Room 09

Date: Wednesday 22 January 2020 Time: 6:00pm to 8:00pm Location: Hornsby Campus, Building G, Level 1, Room 09

Date: Thursday 30 January 202 Time: 11:00am to 1:00pm Location: Hornsby Campus, Building G, Level 1, Room 09

STUDY COMMITMENT

This is a Full Time course. You will need to attend approximately 20 hours of class, over 3-4 days a week, for 18 weeks. As well as the in-class component, you will need to complete approximately 11 hours of other study per week.

You may also be required to complete approximately 3.5 hours of additional study each week outside of class hours, including H (independent study, research, practice and assignments).

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who: Completion of Certificate II in Information, Digital Media and Technology course or have equivalent.

SERVICES AND STUDY SUPPORT

Weekly Tutorial Support classes avaible to those who need additioanl help.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries

This course is currently scheduled on Tuesday 9:00am to 12:30pm; Wednesday 9:00am to 5:30pm, Thursday 9:00am to 6:00pm, Friday 9:00am to 1:00pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

Find out more about Applying and Enrolling

Core Units
Number Title
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
ICTSAS308 Run standard diagnostic tests
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT302 Install and optimise operating system software
ICTICT301 Create user documentation
Elective Units
Number Title
ICTICT203 Operate application software packages
ICTICT304 Implement system software changes
ICTWEB201 Use social media tools for collaboration and engagement
ICTWEB303 Produce digital images for the web
ICTICT308 Use advanced features of computer applications
ICTICT409 Develop macros and templates for clients using standard products
BSBEBU401 Review and maintain a website
ICTWEB302 Build simple websites using commercial programs
ICTPRG301 Apply introductory programming techniques
BSBITU311 Use simple relational databases
ICTICT307 Customise packaged software applications for clients

Note: Not all elective units listed may be available to study, please enquire for more information.

Technical support, network administration, web technologies, software applications and digital media technologies.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Hornsby
205 Peats Ferry Road, Hornsby
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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