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Offering Info

Certificate III in Information, Digital Media and Technology

  • National Course Code: ICT30118
  • TAFE NSW code: ICT30118-01V02-20OTE-023

Location – TAFE Digital (Support)

Study Type

Online

Course Start Date

Anytime

Study Commitment

19 Hours per week

Duration

1 Year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.

This is a fully government subsidised JobTrainer course. Eligibility criteria applies.

LEARN NEW SKILLS

Through theory and practical course work, you will learn how to:

  • Work and communicate effectively in an ICT environment
  • Install and optimise operating system software
  • Troubleshoot ICT problems
  • Create user documentation
  • Use application software packages
  • Participate in Workplace Health and Safety (WHS) processes

DEVELOP YOUR TALENT

Develop the qualities you need:

  • Confidence dealing with people in a business environment
  • Expert at problem-solving
  • Manage competing tasks and priorities

ACHIEVE YOUR GOALS

You will earn:

  • A nationally recognised qualification at certificate III level
  • Knowledge of office software and business technology
  • Skills that can be used in any industry

GROW YOUR CAREER

Expand your career and specialise your digital knowledge through TAFE NSW:

  • Certificate IV in Information Technology
  • Certificate IV in Support
  • Certificate IV in Web-Based Technologies
  • Certificate IV in Networking
  • Certificate IV in Programming
  • Certificate IV in Cyber Security

INDUSTRY DEMAND

This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician. According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

TAFE NSW offers the Certificate III in Information, Digital Media and Technology as either a traineeship or non-traineeship, so you can construct the career you want.

Non-traineeship

There are no entry requirements for non-trainees. You can enrol in this course now.

Traineeship

To be eligible for this course you must:

  • Be employed in the IT industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, it is recommended that you have:

  • Basic computer experience including Microsoft Office
  • Basic communication skills

If you need help preparing for study, contact us about your options.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is an online course. You will need to complete approximately 15 hours of online study, each week, for your enrolment duration of 1 year.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 3 hours of additional study each week outside of online study hours, including private study, assignment preparation, work experience and research.

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • do not have any previous IT qualifications and are seeking to enter the IT workforce.
  • consider this as the first step to an Information Technology related higher qualification in networking or support.
  • are comfortable working with computers in general, and more specifically with operating systems, software applications and digital documents.
  • use the Internet in their day-to-day activities and are able to use search engines for research.

MORE ABOUT THIS COURSE

There is a new version of this course coming soon. If it is available before you complete your studies, you will be notified of your options and may be transferred to the new course.

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 241.

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

Find out more about Applying and Enrolling

Core Units
Number Title
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS308 Run standard diagnostic tests
Elective Units
Number Title
ICTICT203 Operate application software packages
ICTICT303 Connect internal hardware components
ICTICT308 Use advanced features of computer applications
ICTNWK301 Provide network systems administration
ICTNWK304 Administer network peripherals
ICTPRG301 Apply introductory programming techniques
ICTSAS303 Care for computer hardware
ICTSAS304 Provide basic system administration
ICTSAS305 Provide ICT advice to clients
ICTSAS306 Maintain equipment and software
ICTSAS307 Install, configure and secure a small office or home office network

Note: Not all elective units listed may be available to study, please enquire for more information.

Technical support, network administration, web technologies, software applications and digital media technologies.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

TAFE DIGITAL
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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20OTE-023 S:17 Jul 2020 E:14 Jul 2021 D:362