Course Start Date
19 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is fully government-subsidised under JobTrainer
According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.
This is a fully government subsidised JobTrainer course. Eligibility criteria applies.
LEARN NEW SKILLS
Through theory and practical course work, you will learn how to:
- Work and communicate effectively in an ICT environment
- Install and optimise operating system software
- Troubleshoot ICT problems
- Create user documentation
- Use application software packages
- Participate in Workplace Health and Safety (WHS) processes
DEVELOP YOUR TALENT
Develop the qualities you need:
- Confidence dealing with people in a business environment
- Expert at problem-solving
- Manage competing tasks and priorities
ACHIEVE YOUR GOALS
You will earn:
- A nationally recognised qualification at certificate III level
- Knowledge of office software and business technology
- Skills that can be used in any industry
GROW YOUR CAREER
Expand your career and specialise your digital knowledge through TAFE NSW:
- Certificate IV in Information Technology
- Certificate IV in Support
- Certificate IV in Web-Based Technologies
- Certificate IV in Networking
- Certificate IV in Programming
- Certificate IV in Cyber Security
This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician. According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
There are no information sessions currently scheduled for this course.
This is an online course. You will need to complete approximately 15 hours of online study, each week, for your enrolment duration of 1 year.
You can increase the hours of online study per week to complete the course sooner.
You can also expect to complete approximately 3 hours of additional study each week outside of online study hours, including private study, assignment preparation, work experience and research.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who:
- do not have any previous IT qualifications and are seeking to enter the IT workforce.
- consider this as the first step to an Information Technology related higher qualification in applications.
- are comfortable working with computers in general, and more specifically with operating systems, software applications and digital documents.
- use the Internet in their day-to-day activities and are able to use search engines for research.
MORE ABOUT THIS COURSE
There is a new version of this course coming soon. If it is available before you complete your studies, you will be notified of your options and may be transferred to the new course.
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.
This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.
You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 241.
For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information
Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
Find out more about Applying and Enrolling
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|ICTICT202||Work and communicate effectively in an ICT environment|
|ICTICT301||Create user documentation|
|ICTICT302||Install and optimise operating system software|
|ICTSAS308||Run standard diagnostic tests|
|ICTICT203||Operate application software packages|
|ICTICT303||Connect internal hardware components|
|ICTICT308||Use advanced features of computer applications|
|ICTNWK304||Administer network peripherals|
|ICTPRG301||Apply introductory programming techniques|
|ICTSAS303||Care for computer hardware|
|ICTSAS305||Provide ICT advice to clients|
|ICTSAS306||Maintain equipment and software|
|ICTICT304||Implement system software changes|
|ICTICT307||Customise packaged software applications for clients|
|ICTICT409||Develop macros and templates for clients using standard products|
Technical support, network administration, web technologies, software applications and digital media technologies.
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Enrol Now
Phone 131 601
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20OTE-025 S:17 Jul 2020 E:14 Jul 2021 D:362