Part Time Day
Course Start Date
16 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is fully government-subsidised under JobTrainer
According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.
This is a fully government subsidised JobTrainer course. Eligibility criteria applies.
LEARN NEW SKILLS
Through theory and practical course work, you will learn how to:
- Work and communicate effectively in an ICT environment
- Install and optimise operating system software
- Troubleshoot ICT problems
- Create user documentation
- Use application software packages
- Participate in Workplace Health and Safety (WHS) processes
DEVELOP YOUR TALENT
Develop the qualities you need:
- Confidence dealing with people in a business environment
- Expert at problem-solving
- Manage competing tasks and priorities
ACHIEVE YOUR GOALS
You will earn:
- A nationally recognised qualification at certificate III level
- Knowledge of office software and business technology
- Skills that can be used in any industry
GROW YOUR CAREER
Expand your career and specialise your digital knowledge through TAFE NSW:
- Certificate IV in Information Technology
- Certificate IV in Support
- Certificate IV in Web-Based Technologies
- Certificate IV in Networking
- Certificate IV in Programming
- Certificate IV in Cyber Security
This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician. According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
|Wednesday, 22 July 2020||12.00pm to 1.00pm||Virtual Information Session|
|Wednesday, 22 July 2020||5.00pm to 6.00pm||Virtual Information Session|
This is a part time day, blended course. You will need to attend approximately 11 hours of class, over 2 days a week, for 34 weeks. As well as the in-class component, you will need to complete approximately 5 hours of other study per week.
You may also be required to complete approximately 2 hours of additional study each week outside of class hours, including self-directed learning for revision of content, research and preparation for assessments and carry out research activities using the internet and/or library.
IS THIS COURSE RIGHT FOR YOU?
This course is designed for people who have an interest in Information Technology Networking and want to go on and study higher level courses and pursue a career in the field.
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
This course is currently scheduled on Monday 12.30pm to 7.00pm and Tuesday 9.00am to 3.30pm. Your course will be delivered connected online via Microsoft Teams and modified face to face practical workshops.
This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
Find out more about Applying and Enrolling
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|ICTICT202||Work and communicate effectively in an ICT environment|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|ICTSAS308||Run standard diagnostic tests|
|ICTICT302||Install and optimise operating system software|
|ICTICT301||Create user documentation|
|ICTICT203||Operate application software packages|
|ICTNWK305||Install and manage network protocols|
|ICTSAS303||Care for computer hardware|
|ICTSAS306||Maintain equipment and software|
|ICTICT303||Connect internal hardware components|
|ICTSAS304||Provide basic system administration|
|ICTNWK304||Administer network peripherals|
|ICTSAS307||Install, configure and secure a small office or home office network|
|ICTNWK302||Determine and action network problems|
|ICTSAS305||Provide ICT advice to clients|
|ICTPRG301||Apply introductory programming techniques|
Technical support, network administration, web technologies, software applications and digital media technologies.
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Macleay & Coleman Streets, Wagga Wagga
Phone 131 601
Download Course Brochure
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20WWG-026 S:03 Aug 2020 E:15 Jun 2021 D:316