Course Start Date
02 Feb 2021
20 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is fully government-subsidised under JobTrainer
According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.
This is a fully government subsidised JobTrainer course. Eligibility criteria applies.
LEARN NEW SKILLS
Through theory and practical course work, you will learn how to:
- Work and communicate effectively in an ICT environment
- Install and optimise operating system software
- Troubleshoot ICT problems
- Create user documentation
- Use application software packages
- Participate in Workplace Health and Safety (WHS) processes
DEVELOP YOUR TALENT
Develop the qualities you need:
- Confidence dealing with people in a business environment
- Expert at problem-solving
- Manage competing tasks and priorities
ACHIEVE YOUR GOALS
You will earn:
- A nationally recognised qualification at certificate III level
- Knowledge of office software and business technology
- Skills that can be used in any industry
GROW YOUR CAREER
Expand your career and specialise your digital knowledge through TAFE NSW:
- Certificate IV in Information Technology
- Certificate IV in Support
- Certificate IV in Web-Based Technologies
- Certificate IV in Networking
- Certificate IV in Programming
- Certificate IV in Cyber Security
This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician. According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.
|Monday 30 November 2020||4:30:00 PM to 6:30:00 PM||To register for an online info session click on: tinyurl.com/yces9u5u|
|Monday 7 December 2020||4:30:00 PM to 6:30:00 PM||To register for an online info session click on: tinyurl.com/yces9u5u|
|Monda 18 January 2021||4:30:00 PM to 6:30:00 PM||To register for an online info session click on: tinyurl.com/yces9u5u|
|Monday 25 January 2021||4:30:00 PM to 6:30:00 PM||To register for an online info session click on: tinyurl.com/yces9u5u|
This is a full-time course. You will need to attend approximately 23 hours of class, over 1 day a week, for 18 weeks.
As well as the in-class component , you will need to complete approximately 10.1 hours of other study per week.
You may also be required to complete approximately 3.4 hours of additional study each week outside of class hours for private study, research and assignment preparation.
IS THIS COURSE RIGHT FOR YOU?
- This group of students is predominantly made up of school leavers who have digital literacy skills that they have acquired through their study at school and their life experience.
- They would at a minimum have completed the equivalent of Year 10 and undertaken technology related activities during their school study.
- Students who have exited school without exposure to technology skills or who require more support would be offered a Certificate II level qualification.
- The students are comfortable working with computers in general, and more specifically with operating systems, software applications and digital documents. They use the Internet in their day-to-day activities and are able to use search engines for research.
MORE ABOUT THIS COURSE
To be able to successfully complete this course, you will need:
- Language, Literacy and Numeracy (LLN) skills as defined in the Australian Core Skills Framework (ACSF).
- If you haven?t studied at this level or above before, you may be required to undertake an assessment of your LLN skills so that we can better understand your academic capabilities and identify areas where you may need support.
- If you do not meet these requirements a Teacher will discuss alternative options or support services available to help you achieve your study goals.
SERVICES AND SUPPORT
Timetabled tutorial support from the teaching team will be available throughout the course.
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Tuesdays and Thursdays from 9.00 am to 4.00 pm and Wednesdays from 9.00 am to 4.30 pm. This timetable may change and will be confirmed by your teacher.
This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
A Unique Student Identifier is required prior to enrolment. To apply for your USI visit www.usi.gov.au.? If you cannot remember your USI or if you have forgotten you have one, please visit the USI Website for assistance in retrieving your USI.? Please advise TAFE NSW your USI number at the time of enrolment.
Find out more about Applying and Enrolling
|ICTSAS308||Run standard diagnostic tests|
|ICTICT302||Install and optimise operating system software|
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|ICTICT202||Work and communicate effectively in an ICT environment|
|ICTICT301||Create user documentation|
|ICTSAS307||Install, configure and secure a small office or home office network|
|ICTSAS305||Provide ICT advice to clients|
|ICTSAS303||Care for computer hardware|
|ICTSAS304||Provide basic system administration|
|ICTSAS306||Maintain equipment and software|
|ICTICT203||Operate application software packages|
|ICTNWK301||Provide network systems administration|
|ICTNWK305||Install and manage network protocols|
|ICTNWK302||Determine and action network problems|
|ICTNWK304||Administer network peripherals|
|ICTICT303||Connect internal hardware components|
Technical support, network administration, web technologies, software applications and digital media technologies.
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Enrol Now
Main Street , Blacktown
Phone 131 601
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