null

Offering Info

Certificate III in Information, Digital Media and Technology

  • National Course Code: ICT30118
  • TAFE NSW code: ICT30118-01V02-21CHE-014

Location – Coffs Harbour Education (focused on Networking and Support)

Study Type

Full Time

Course Start Date

01 Feb 2021

Study Commitment

30 Hours per week

Duration

18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.

This is a fully government subsidised JobTrainer course. Eligibility criteria applies.

LEARN NEW SKILLS

Through theory and practical course work, you will learn how to:

  • Work and communicate effectively in an ICT environment
  • Install and optimise operating system software
  • Troubleshoot ICT problems
  • Create user documentation
  • Use application software packages
  • Participate in Workplace Health and Safety (WHS) processes

DEVELOP YOUR TALENT

Develop the qualities you need:

  • Confidence dealing with people in a business environment
  • Expert at problem-solving
  • Manage competing tasks and priorities

ACHIEVE YOUR GOALS

You will earn:

  • A nationally recognised qualification at certificate III level
  • Knowledge of office software and business technology
  • Skills that can be used in any industry

GROW YOUR CAREER

Expand your career and specialise your digital knowledge through TAFE NSW:

  • Certificate IV in Information Technology
  • Certificate IV in Support
  • Certificate IV in Web-Based Technologies
  • Certificate IV in Networking
  • Certificate IV in Programming
  • Certificate IV in Cyber Security

INDUSTRY DEMAND

This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician. According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

TAFE NSW offers the Certificate III in Information, Digital Media and Technology as either a traineeship or non-traineeship, so you can construct the career you want.

Non-traineeship

There are no entry requirements for non-trainees. You can enrol in this course now.

Traineeship

To be eligible for this course you must:

  • Be employed in the IT industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, it is recommended that you have:

  • Basic computer experience including Microsoft Office
  • Basic communication skills

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, it is recommended you have:

  • a Certificate II in Information, Digital Media and Technology qualification, or equivalent skills and knowledge

To successfully complete this course, you will need:

  • have access to a computer at home, with stable internet connectivity, during the timetabled hours. If you don't have access to a computer at home, you will have access to TAFE libraries
  • Language, Literacy and Numeracy (LLN) skills as defined in the Australian Core Skills Framework (ACSF). If you haven't studied at this level or above before, you may be required to undertake an assessment of your LLN skills, so that we can better understand your academic capabilities and identify areas where you may need support. If you do not meet these requirements, a teacher will discuss alternative options or support services available to help you achieve your study goals

INFORMATION SESSIONS

To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Date Time Location
Wednesday, 9 December 2020 Anytime between 11.00am and 12.00pm in person at: Coffs Harbour Education Campus, Building A, Level 1, Room 05, or online via Microsoft Teams at: http://tiny.cc/vzsxsz
Wednesday, 20 January 2021 Anytime between 11.00am and 12.00pm in person at: Coffs Harbour Education Campus, Building A, Level 1, Room 05, or online via Microsoft Teams at: http://tiny.cc/vzsxsz

STUDY COMMITMENT

This is a full time day course. You will need to attend approximately 20 hours of class, over 3 days a week, for 18 weeks. As well as the in-class component, you will need to complete approximately 10 hours of other study per week.

You may also be required to complete approximately 3.4 hours of additional study each week outside of class hours, including private study.


IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • want the skills and knowledge to study at the Certificate IV level, in Information Technology

MORE ABOUT THIS COURSE

There is a new version of this course coming soon. If it is available before you complete your studies, you will be notified of your options and may be transferred to the new course.

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:

  • Language, Literacy and Numeracy (LLN) Support
  • Aboriginal and Torres Strait Islander Support
  • Multicultural Learner Support
  • Careers, Counselling and Pathways Services

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Monday, Wednesday, and Thursday, from 9.15am to 3.30pm. This timetable may change and will be confirmed by your teacher.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:

  • general stationery (ie, pen, pencil, eraser, highlighters, and stapler)
  • a webcam, headphones, and microphone are preferred, but optional

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details.

Find out more about Applying and Enrolling

Core Units
Number Title
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS308 Run standard diagnostic tests
Elective Units
Number Title
ICTICT203 Operate application software packages
ICTICT303 Connect internal hardware components
ICTNWK301 Provide network systems administration
ICTNWK302 Determine and action network problems
ICTNWK305 Install and manage network protocols
ICTPRG301 Apply introductory programming techniques
ICTSAS303 Care for computer hardware
ICTSAS304 Provide basic system administration
ICTSAS305 Provide ICT advice to clients
ICTSAS306 Maintain equipment and software
ICTSAS307 Install, configure and secure a small office or home office network

Note: Not all elective units listed may be available to study, please enquire for more information.

Technical support, network administration, web technologies, software applications and digital media technologies.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Coffs Harbour Education CHEC
363 Hogbin Drive, Coffs Harbour
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

Enrol Now
Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure