Course Start Date
02 Feb 2021
32 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is fully government-subsidised under JobTrainer
According to Job Outlook, ICT Support Technicians are in high demand. If you are a tech-head, enjoy helping people and want a skillset that is sought-after in multiple industries, then the nationally recognised Certificate III in Information, Digital Media and Technology is for you. Learn to administer networks and support websites to keep the digital engine of your organisation humming.
This is a fully government subsidised JobTrainer course. Eligibility criteria applies.
LEARN NEW SKILLS
Through theory and practical course work, you will learn how to:
- Work and communicate effectively in an ICT environment
- Install and optimise operating system software
- Troubleshoot ICT problems
- Create user documentation
- Use application software packages
- Participate in Workplace Health and Safety (WHS) processes
DEVELOP YOUR TALENT
Develop the qualities you need:
- Confidence dealing with people in a business environment
- Expert at problem-solving
- Manage competing tasks and priorities
ACHIEVE YOUR GOALS
You will earn:
- A nationally recognised qualification at certificate III level
- Knowledge of office software and business technology
- Skills that can be used in any industry
GROW YOUR CAREER
Expand your career and specialise your digital knowledge through TAFE NSW:
- Certificate IV in Information Technology
- Certificate IV in Support
- Certificate IV in Web-Based Technologies
- Certificate IV in Networking
- Certificate IV in Programming
- Certificate IV in Cyber Security
This qualification is on the NSW Skills List - which means that there is a demand for these skills - and prepares students for entry level jobs as an ICT Helpdesk or Support Technician. According to Job Outlook, there are likely to be around 62,000 job openings for ICT Support Technicians over 5 years (that is about 12,400 a year).
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
There are no information sessions currently scheduled for this course.
This is a full time day course. You will need to attend approximately 20 hours of class, over 4 days a week for 18 weeks. As well as the in-class component, you will need to complete approximately 12 hours of other study per week.
You may also be required to complete approximately 3.4 hours of additional study each week outside of class hours, including self-directed learning for revision of content, research, and preparation for assessments using resources such as LinkedIn Learning Video, and GFC Tutorials.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who:
- are a tech-head
- enjoy helping people
- want a skillset that is sought-after in multiple industries
- want to learn to install and operate, system software, basic programming, and support websites, to keep the digital engine of your organisation humming
MORE ABOUT THIS COURSE
There is a new version of this course coming soon. If it is available before you complete your studies, you will be notified of your options and may be transferred to the new course.
SERVICES AND STUDY SUPPORT
There are additional learning and study tools available for this course, including:
- Aboriginal and/or Torres Strait Islander Student Support and Services
- Personal Counselling
- Vocational Counselling
- Learning Support
- International Student Support
- Multicultural Support
Detailed current information on these Support Services are made available to staff and students at TAFE NSW Student Services. Additionally, every student is supported by a dedicated Student Services team at each campus location.
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Tuesday, Wednesday, Thursday, and Friday, from 9.30am to 3.00pm. This timetable may change and will be confirmed by your teacher.
This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
You will need to provide for yourself the following resources which you will keep when you complete your study:
- general stationery, (ie, pen, pencil, eraser, highlighters, and stapler)
- a USB storage device, or access to a cloud storage account, will also be required
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
If you are interested in studying as a Trainee please call 131 601 for full details.
Find out more about Applying and Enrolling
|ICTICT301||Create user documentation|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|ICTICT302||Install and optimise operating system software|
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|ICTSAS308||Run standard diagnostic tests|
|ICTICT202||Work and communicate effectively in an ICT environment|
|ICTPRG301||Apply introductory programming techniques|
|ICTWEB302||Build simple websites using commercial programs|
|ICTICT307||Customise packaged software applications for clients|
|ICTICT409||Develop macros and templates for clients using standard products|
|ICTICT304||Implement system software changes|
|ICTICT203||Operate application software packages|
|ICTWEB303||Produce digital images for the web|
|BSBEBU401||Review and maintain a website|
|ICTICT308||Use advanced features of computer applications|
|BSBITU311||Use simple relational databases|
|ICTWEB201||Use social media tools for collaboration and engagement|
Technical support, network administration, web technologies, software applications and digital media technologies.
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Enrol Now
Montgomery Crescent, Taree
Phone 131 601
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