Offering Info

Certificate IV in Government

  • National Course Code: PSP40116
  • TAFE NSW code: PSP40116-01V01-21SGR-116

Location – St George, Main Campus


Part Time



Course Start Date

Enquire Now

Study Commitment

11 Hours per week


18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

The nationally recognised Certificate IV in Government gives you the skills to communicate effectively using advanced strategies, while upholding values and compliance regulations. Learn how to create complex workplace documents and respect sensitive information.


Through a mix of theory and practical coursework, learn to:

  • Uphold values, principles, processes and compliance
  • Deliver the highest quality service to a diverse range of customers
  • Use advance communication strategies
  • Create complex workplace documents


Develop the attributes to help you get ahead:

  • Empathy
  • An ethical mindset
  • Effective communication skills
  • Problem solving skills
  • Good organisational skills and self-motivation


Completing this course provides you with:

  • A strong pathway to further study
  • Skills using advanced workplace communication strategies
  • Techniques to promote diversity, public sector values and change culture

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this qualification. You can enrol now.


TAFE NSW also offers the Certificate IV in Government as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the public sector as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


To be prepared for this course, we recommend that you have:

  • Regular access to a computer with updated virus protection
  • Access to a reliable internet connection
  • An email account
  • Recording equipment such as a smart phone or camera

If you need help preparing for study, contact us about your options.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need:

  • Good language skills, ability to undertake research, interest in governmental processes.

Discover the skills you need, for the job you want at a TAFE NSW Information Session.


There are no information sessions currently scheduled for this course.


This is a Part-Time Evening, Blended course. You will need to attend approximately 11 hours of class, over 1 day a week, for 18 weeks. As well as the in-class component, you will need to complete approximately 11 hours of other study per week.

You may also be required to complete approximately 8.2 hours of additional study each week outside of class hours, including research, private study, data gathering, work related activities.


This course offering is designed for people who:

  • Existing workers or those wishing to return to work, currently holding or preparing for supervisory roles within the public sector.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Wednesdays, from 6:00pm to 9.00pm. Face to face, connected Learning and "Moodle" advice will be sent out prior to the start of the course.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
PSPETH001 Uphold the values and principles of public service
PSPGEN023 Deliver and monitor service to clients
PSPGEN029 Value diversity
PSPGEN043 Apply government processes
PSPLEG002 Encourage compliance with legislation in the public sector
PSPPCY004 Support policy implementation
Elective Units
Number Title
BSBLDR402 Lead effective workplace relationships
BSBPMG522 Undertake project work
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS301 Maintain workplace safety
PSPGEN026 Provide input to change processes
PSPGEN027 Gather and analyse information
PSPGEN032 Deal with conflict
PSPGEN037 Monitor performance and provide feedback
PSPGEN038 Identify and treat risks
PSPGEN042 Exercise delegations
PSPPCM002 Dispose of assets
PSPPCM003 Procure goods and services

Note: Not all elective units listed may be available to study, please enquire for more information.

Career opportunities:

  • Administrative officer
  • Government fraud prevention officer
  • Revenue officer

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

St George, Main Campus
Corner Princes Highway & President Avenue, Kogarah
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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