Course Start Date
Hours Per Week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Studiosity - online access to a real life tutor
- Easy computing online short courses
- Access to local TAFE libraries
Proposed attendance: Three days per week for five hours each day, plus one hour of coursework on Moodle every week, 16 hours per week for 18 weeks (one Semester).
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?A fee applies for most TAFE NSW courses and must be paid when you enrol. The amount you pay depends on the type of course you study, and on your personal circumstances. An initial payment of $80 is required to confirm your enrolment into this course. If you do not wish to continue with your enrolment, you must formally advise Customer Service of your withdrawal. If you do not withdraw prior to the first date of the course, this initial payment is non-refundable. Please contact us on 13 7974 for further information.
Please click on the Smart and Skilled link http://www.training.nsw.gov.au/smartandskilled/prices_fees.html to work out what you will pay for this course based on your personal circumstances. Depending on your personal circumstances, you may be eligible for a fee discount or fee exemption.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
To proceed with your application and to determine your eligibility and course fee, select the Enrol Now button below. Alternatively go to TAFE NSW Miller or contact us on 13 79 74. For more information about Smart and Skilled courses, student fees and eligibility please go to: https://smartandskilled.nsw.gov.au/for-students.
The Commonwealth requires all VET students to have a Unique Student Identifier (USI), and access to government subsidised courses depends on this. Information regarding USI and instructions on how to get your USI are available here www.usi.gov.au. When you have it, keep it with your other personal details so you will have it at enrolment.
Find out more about Applying and Enrolling
|SIRXCEG001||Engage the customer|
|SIRXIND001||Work effectively in a service environment|
|SIRXRSK001||Identify and respond to security risks|
|SIRXCOM001||Communicate in the workplace to support team and customer outcomes|
|SIRXWHS002||Contribute to workplace health and safety|
|SIRXIND003||Organise personal work requirements|
|SIRXPDK001||Advise on products and services|
|SIRRINV001||Receive and handle retail stock|
|SIRXIND002||Organise and maintain the store environment|
|SIRXSLS002||Follow point-of-sale procedures|
|SIRXIND004||Plan a career in the retail industry|
|FSKLRG06||Participate in work placement|
|SIRRMER001||Produce visual merchandise displays|
|ICTWEB201||Use social media tools for collaboration and engagement|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Cnr Hoxton Park & Banks Roads, Miller
Phone 131 601
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