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Offering Info

Certificate II in Retail Services

  • National Course Code: SIR20216
  • TAFE NSW code: SIR20216-01V01-19MVL-999

Location – Moss Vale Campus

Study Type

Full Time

Course Start Date

Enquire now for next semester.

Hours Per Week

16

Duration

18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. In claiming the concession or exemption, students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.

There are no entry requirements for this qualification.
It's all happening at TAFE NSW InfoFest, 24 - 28 June 2019

At InfoFest you can attend information sessions to hear from teachers about specific course content and delivery, and have all of your questions answered. You'll also get the opportunity to view our campus and state-of-the-art facilities, our friendly staff are happy to assist you with course information, help with your enrolment, or provide you with great career advice.

Find an information session and register to discover the perfect course for you https://www.tafensw.edu.au/infofest


To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments.

An orientation session will be held prior to start of course please check emails for Information regarding day, time and location.
This course is delivered in a variety of attendance modes. Students will be provided a course schedule when details are confirmed. Please contact 131 601 and one of our friendly Customer Service Consultants would be happy to assist you.
Thank you for your interest in this course. To request further information click on Enquire Now. You can also contact TAFE NSW on 131 601 to speak with one of our friendly Customer Service Consultants.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Moss Vale Campus
Kirkham Street, Moss Vale
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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Course Information

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