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National code: SIR20216

Certificate II in Retail Services at Bourke

Class details

Schedule Pace and number of hours.

Full Time

Delivery Method of course delivery.

Combination

Duration

Course duration Total time required to complete a course.

3 months

Start date First day of attendance online or on campus.

Next intake

End date Final day of attendance online or on campus.

Time Commitment

Class and study time The average amount of time each week you’ll spend in class attendance and participation, directed study, and any required work placements. You may also need to do additional hours of self-directed study.

16 hours per week

Fee details

Full fee This is the non-subsidised fee for the course. Payment plans may be available.

$3,930

This course may be fee free, or available at a reduced cost.

Proposed timetable What time classes run

This course is currently scheduled on Monday, Tuesday from 9.00am to 3.30pm and Wednesday from 9.00am to 1.00pm. This timetable may change and will be confirmed by your teacher.

Additional information Other things to know

Assessments

Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.

  • Knowledge assessments: multiple choice questions, short answer questions, case studies

  • Practical skills assessments: demonstrations under observation

Work placement

Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

  • There is no work placement for this qualification.

Materials needed

To complete this course, the following materials are required:

  • There are no materials needed for this qualification.

Additional entry requirements

To make sure this delivery option is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

  • To successfully complete this course, you will need:

    • Learners will be required to demonstrate practical components of the course either in a retail work environment or in a simulated retail environment.
    • Learners will need access to computer, internet, Microsoft Word, USB and a recording device (mobile phone).

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate II in Retail Services qualification, you’ll need to successfully complete 12 Units of competency, including 7 core and 5 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Engage the customer SIRXCEG001

  • Communicate in the workplace to support team and customer outcomes SIRXCOM001

  • Work effectively in a service environment SIRXIND001

  • Organise personal work requirements SIRXIND003

Course delivery Combination study

Learn through a combination of classroom based, online and/or workplace activity. For example, you may participate in scheduled classroom activity, have an element of self-directed learning with online content, and/or receive supervised training while on the job, doing work experience, or on placement.

Classroom activity will be scheduled, but online learning can provide more flexibility. Teacher support will be provided for all study. Access to a computer with an internet connection is required.

Bourke

Situated near the beautiful banks of the Darling River on the traditional land of the Ngemba people, TAFE NSW Bourke is an outback educational hub that specialises in Aboriginal health and welfare training. While the town of Bourke is known as the gateway to Australia's outback, TAFE NSW Bourke is a gateway to opportunity, with courses delivering the essential skills and modern knowledge needed for the jobs of the future.

Campus address

48 Oxley Street Bourke 2840

Parking on campus grounds is available.

Refer to your local bus timetables, visit transportnsw.info

Facilities

TAFE NSW campuses work closely with the community and industry to ensure you have access to the industry standard technologies, equipment and facilities.

  • Computer labs

  • Conference rooms

  • Library

  • Various specialist classrooms

Student support

We're here for you. Get help and assistance with nearly every aspect of your study life - from study support and student resources, to counselling, guidance, and help finding jobs or accommodation.

  • Mon 9 AM - 5 PM
  • Tue 9 AM - 5 PM
  • Wed 9 AM - 5 PM
  • Thu 9 AM - 5 PM
  • Fri 9 AM - 5 PM
  • Sat Closed
  • Sun Closed