Offering Info - TAFE NSW
Course Start Date
Hours Per Week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
This course includes Work Placement in a major retailer. It is an option and not compulsory, the hours are flexible to suit the needs of the Learner. It provides a great opportunity to learn about the industry, gain work experience and increase the prospect of employment.
Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
A fee applies for most TAFE NSW courses and must be paid when you enrol. The amount you pay depends on the type of course you study, and on your personal circumstances. An initial payment of $80 is required to confirm your enrolment into this course. If you do not wish to continue with your enrolment, you must formally advise Customer Service of your withdrawal. If you do not withdraw prior to the first date of the course, this initial payment is non-refundable. Please contact us on 13 7974 for further information.
Please click on the Smart and Skilled link http://www.training.nsw.gov.au/smartandskilled/prices_fees.html to work out what you will pay for this course based on your personal circumstances. Depending on your personal circumstances, you may be eligible for a fee discount or fee exemption.
Enrolments will open from 14 October 2019 for our February 2020 intake.
To find out more information on this course including the next start date, submit an online enquiry by clicking the Enquire Now button on this page, or call 131 601 during business hours* to chat with a member of our friendly customer service team.
*Our customer service team are available from Monday to Friday, 9am to 5pm AEST.
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it.
Be sure to read your chosen course information carefully to make sure it is the right qualification, location and study type for you.
Enrol and pay online via our secure payment gateway to secure your place.
As you progress through the enrolment process you will be prompted to provide additional information.
If you are interested in studying as a Trainee or Apprentice please call 131 601 for full details.
|SIRXCEG001||Engage the customer|
|SIRXCEG002||Assist with customer difficulties|
|SIRXCEG003||Build customer relationships and loyalty|
|SIRXCOM002||Work effectively in a team|
|SIRXIND001||Work effectively in a service environment|
|SIRXRSK001||Identify and respond to security risks|
|SIRXSLS001||Sell to the retail customer|
|SIRXWHS002||Contribute to workplace health and safety|
|SIRWSLS002||Analyse and achieve sales targets|
|SIRXMKT001||Support marketing and promotional activities|
|SIRRRTF001||Balance and secure point-of-sale terminal|
|SIRRMER001||Produce visual merchandise displays|
|SIRXIND002||Organise and maintain the store environment|
|SIRRINV001||Receive and handle retail stock|
|FSKLRG06||Participate in work placement|
|ICTWEB201||Use social media tools for collaboration and engagement|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
500 Chapel Road, Bankstown
Phone 131 601
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