Offering Info - TAFE NSW
Part Time Day
Course Start Date
Hours Per Week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Fulltime study options available. To complete the course within the given timeframe, all learners will be required to work through a pre-planned study schedule. Learners will be required to demonstrate practical components of the retail course in either a real retail environment if employed in the retail industry OR in a simulated retail environment at a Connected Learning Centre.
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering organisational expectations. They have a sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to- day workplace operations. The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Studying at a TAFE NSW Connected Learning Centre means that you don't have to leave your local community to get a first rate education and access elite training, teachers and support services.
Connected Learning Centres are custom designed to utilise modern technologies, simulations and virtual reality experiences to offer you a wider range of choices, more accessible, practical training and flexible learning opportunities. Students can access work booths, group learning rooms, a computer hub, print shop, tech-bar, media lounge, and learning support centre and a creative space to work on ideas for the future.
Our Connected Learning Centres will equip you with the skills you need for the jobs you want - in regional NSW, or anywhere in the world. If you would like to explore your local Connected Learning Centre, please visit www.tafensw.edu.au/clc
It is now a requirement for all students to obtain a USI. Students can obtain their own USI form the website www.usi.gov.au. Please bring your USI to class.
Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
Enrolments will open from 14 October 2019 for our February 2020 intake.
To find out more information on this course including the next start date, submit an online enquiry by clicking the Enquire Now button on this page, or call 131 601 during business hours* to chat with a member of our friendly customer service team.
*Our customer service team are available from Monday to Friday, 9am to 5pm AEST.
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it.
Be sure to read your chosen course information carefully to make sure it is the right qualification, location and study type for you.
Enrol and pay online via our secure payment gateway to secure your place.
As you progress through the enrolment process you will be prompted to provide additional information.
If you are interested in studying as a Trainee or Apprentice please call 131 601 for full details.
|SIRXCEG002||Assist with customer difficulties|
|SIRXCEG003||Build customer relationships and loyalty|
|SIRXWHS002||Contribute to workplace health and safety|
|SIRXCEG001||Engage the customer|
|SIRXRSK001||Identify and respond to security risks|
|SIRXSLS001||Sell to the retail customer|
|SIRXIND001||Work effectively in a service environment|
|SIRXCOM002||Work effectively in a team|
|SIRXIND005||Develop personal productivity|
|SIRXIND002||Organise and maintain the store environment|
|SIRXIND003||Organise personal work requirements|
|SIRRMER001||Produce visual merchandise displays|
|SIRRINV001||Receive and handle retail stock|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Grenfell Connected Learning Centre
9 Melyra Street, Grenfell
Phone 131 601
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