Offering Info - TAFE NSW
Course Start Date
Hours Per Week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
- Student Association - $20.00
|FSKLRG06||Participate in work placement|
|SIRRINV001||Receive and handle retail stock|
|SIRRMER001||Produce visual merchandise displays|
|SIRWSLS002||Analyse and achieve sales targets|
|SIRXCEG001||Engage the customer|
|SIRXCEG002||Assist with customer difficulties|
|SIRXCEG003||Build customer relationships and loyalty|
|SIRXCOM002||Work effectively in a team|
|SIRXIND001||Work effectively in a service environment|
|SIRXIND002||Organise and maintain the store environment|
|SIRXMKT001||Support marketing and promotional activities|
|SIRXRSK001||Identify and respond to security risks|
|SIRXSLS001||Sell to the retail customer|
|SIRXWHS002||Contribute to workplace health and safety|
A Unique Student Identifier is required prior to enrolment. To apply for your USI visit www.usi.gov.au If you cannot remember your USI or if you have forgotten you have one, please visit the USI Website for assistance in retrieving your USI.
For further assistance, contact the WSI Service Centre on 131 870 to enrol.
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Enrol Now
The Hills College, Baulkham Hills Campus
146-160 Old Northern Road, Baulkham Hills
Phone 131 601
Enter your details to make an enquiry and receive the course brochure