null

Offering Info

Certificate III in Retail

  • National Course Code: SIR30216
  • TAFE NSW code: SIR30216-01V01-19NWR-014

Location – Nowra Campus

Study Type

Full Time

Course Start Date

05 Aug 2019

Hours Per Week

16

Duration

15 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.

Number Title
SIRRINV001 Receive and handle retail stock
SIRRMER001 Produce visual merchandise displays
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXIND002 Organise and maintain the store environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXSLS002 Follow point-of-sale procedures
SIRXWHS002 Contribute to workplace health and safety
There are no entry requirements for this qualification
It's all happening at TAFE NSW InfoFest, 24 - 28 June 2019

At InfoFest you can attend information sessions to hear from teachers about specific course content and delivery, and have all of your questions answered. You'll also get the opportunity to view our campus and state-of-the-art facilities, our friendly staff are happy to assist you with course information, help with your enrolment, or provide you with great career advice.

Find an information session and register to discover the perfect course for you https://www.tafensw.edu.au/infofest

An important next step is to attend the orientation session on Thursday 1 August 2019 from 10.00am at TAFE NSW Nowra, Beinda Street, Bomaderry in Block F, Level G, Room FG.03.

No pre-requisites, optional work placement
Monday 5 August - Thursday 21 November 2019 delivered Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm in Block F, Level G, Room FG.03.
Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study
Assess your eligibility
Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Nowra Campus
60 Beinda Street, Bomaderry
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

Enrol Now
Unsave Course

Course Information

Enter your details to make an enquiry and receive the course brochure