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Offering Info

Certificate III in Retail

  • National Course Code: SIR30216
  • TAFE NSW code: SIR30216-01V01-19TEN-011

Location – Tenterfield Connected Learning Centre

Study Type

Part Time Day

Course Start Date

24 Jul 2019

Hours Per Week

12

Duration

28 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Depending on your previous qualifications and experience your fee may decrease from the maximum shown.
Payment by instalment may also be available. Your fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

Number Title
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXWHS002 Contribute to workplace health and safety
SIRXIND005 Develop personal productivity
SIRXCEG001 Engage the customer
SIRXRSK001 Identify and respond to security risks
SIRXIND002 Organise and maintain the store environment
SIRXIND003 Organise personal work requirements
SIRRMER001 Produce visual merchandise displays
SIRRINV001 Receive and handle retail stock
SIRXSLS001 Sell to the retail customer
SIRXIND001 Work effectively in a service environment
SIRXCOM002 Work effectively in a team
There are no entry requirements for this qualification
Attend an information session with the teaching staff, discuss the course and get more information about enrolment and next steps.

Date: 27 June 2019
Time: 5:30pm to 6:00pm
Location: Tenterfield TAFE Campus, Room Makerspace 1, CLC?
Teacher: Robyn Turnham

Wednesday's and Friday's 9:00am-3:30pm via Video Conference from TAFE NSW Tamworth to Connected Learning Centres in Quirindi, Glen Innes, Tenterfield, Coonabarabran, Bourke and Grenfell.

Fulltime study options available. To complete the course within the given timeframe, all learners will be required to work through a pre-planned study schedule. Learners will be required to demonstrate practical components of the retail course in either a real retail environment if employed in the retail industry OR in a simulated retail environment at a Connected Learning Centre.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering organisational expectations. They have a sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to- day workplace operations. The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline sales assistant,

Studying at a TAFE NSW Connected Learning Centre means that you don't have to leave your local community to get a first rate education and access elite training, teachers and support services.

Connected Learning Centres are custom designed to utilise modern technologies, simulations and virtual reality experiences to offer you a wider range of choices, more accessible, practical training and flexible learning opportunities. Students can access work booths, group learning rooms, a computer hub, print shop, tech-bar, media lounge, and learning support centre and a creative space to work on ideas for the future.

Our Connected Learning Centres will equip you with the skills you need for the jobs you want - in regional NSW, or anywhere in the world. If you would like to explore your local Connected Learning Centre, please visit www.tafensw.edu.au/clc.

It is now a requirement for all students to obtain a USI. Students can obtain their own USI form the website www.usi.gov.au. Please bring your USI to class.
Attendance is Wednesday's and Friday's 9:00am-3:30pm at TAFE NSW Tenterfield ? High Street, Tenterfield
Please contact the TAFE West Region Hotline on 131601.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

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Course Location

Tenterfield Connected Learning Centre
High Street, Tenterfield
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

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Course Information

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