Certificate IV in Retail Management
- National Course Code: SIR40316
- TAFE NSW code: SIR40316-01V01-20GLI-120
Location – Glen Innes Connected Learning Centre
Study Type
Part Time Day
Course Start Date
Enquire Now
Study Commitment
6.9 Hours per week
Duration
1 Year
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
Course Details
Climb to the top of the ladder in your retail career. Build on your existing retail training or customer service experience with this nationally recognised Certificate IV in Retail Management, providing you with the skills and experience youll need to operate at management level.
Taught by professionals with up-to-date industry knowledge, you will learn:
- How to manage a small shop or a section or department of a larger retail operation
- Skills to manage technical financial duties
- Staff management and hiring
- Training and supervision
- How to manage inventory
- How to position a business to operate at a profit
- E-commerce skills
- How to manage a retail operation during downtime periods
Both business-to-client and business-to-business retail management skills will be taught.
Successful completion of the Certificate IV in Retail Management can lead to management roles in a wide range of retail businesses.
This retail training course is usually studied on-campus and full-time but there may be flexible options available. It may be suitable to study as part of a Traineeship.
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
To be selected for this course, you will need to demonstrate that you have:
- Achieved a Certificate III in Retail and can provide your transcript as evidence, or
- Relevant industry employment experience and can provide your resume as evidence
Traineeship
TAFE NSW also offers the Certificate IV in Retail Management as a traineeship. To be eligible for this course as a trainee, you must:
- Meet the above entry requirements
- Be employed in the retail industry as this course is delivered in the workplace
- Have a signed traineeship contract
COURSE SUCCESS REQUIREMENTS
During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful.
You will need to meet the following success requirements to be able to undertake work placement within industry. Your teacher will let you know when you need to provide evidence of:
- Criminal History Check
WORK PLACEMENT
Work placement provides you with opportunities to practise responding to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
There is no work placement requirement for trainees taking this qualification, as you will gain your experience on-the-job with your employer.
Non-trainees will need to be in either relevant employment or will be provided access to simulated workplace environments to complete the learning and assessment requirements.
IS THIS COURSE RIGHT FOR YOU?
To be prepared for this course, it is recommended that you:
- Are comfortable with fast-paced shift work
- Have a friendly personality
- Are a great communicator
- Have a curious spirit and are a good problem solver.
ADDITIONAL REQUIREMENTS
With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
To be enrolled in this course, you need to be able to provide evidence that you have a certificate III in Retail or have relevant industry employment experience in a hob role that involved the application of skills and knowledge of the core units in SIR30216.
To successfully complete this course, you will required to demonstrate practical components of the course either in a retail work environment or in a simulated retail environment. Learners will need a USB and a recording device (mobile phone). Supported Adobe Connect session 5:00pm-7:00pm Monday.
INFORMATION SESSIONS
There are no information sessions currently scheduled for this course
STUDY COMMITMENT
This is a part-time day blended course. You will need to attend approximately 6.9 hours of class, over 1 day a week, for 1 year.
You may also be required to complete approximately 2.4 hours of additional study each week outside of class hours.
Studying at a TAFE NSW Connected Learning Centre means that you don?t have to leave your local community to get a first rate education and access elite training, teachers and support services.
Connected Learning Centres are custom designed to utilise modern technologies, simulations and virtual reality experiences to offer you a wider range of choices, more accessible, practical training and flexible learning opportunities. Students can access work booths, group learning rooms, a computer hub, print shop, tech-bar, media lounge, and learning support centre and a creative space to work on ideas for the future.
Our Connected Learning Centres will equip you with the skills you need for the jobs you want - in regional NSW, or anywhere in the world. If you would like to explore your local Connected Learning Centre
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for learners who are employed in the retail environment or have previous retail experience having completed a Certificate III in Retail and /or have relevant retail experience in a retail environment at supervisory level. Participants may be mature aged re -entering the retail workplace, already working in the retail industry, seeking a promotion or management positions. Learners may be building on their existing skills and knowledge to operate or start their own business or franchise. Learners will be aspiring to work in a variety of retail industry areas, which may include; quick service food restaurants, speciality or general retailers, supermarkets, department stores or franchises.
SERVICES AND STUDY SUPPORT
There are additional learning and study tools available for this course, including:
- A free tutorial support service to all TAFE NSW learners and further support services include:
- Studiosity - online access to a real life tutor
- Accessibility and Disability Services
- Personal Counselling
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Studiosity - online access to a real life tutor
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled at Glen Innes Connected Learning Centre, on Monday from 9.00am to 1.00pm. This timetable may change and will be confirmed by your teacher.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
RECOGNITION
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enquire now for Semester 2 2020 and be notified when enrolments open.
TAFE NSW is open for business so to find out more information on this course including when it will start and how it will be delivered (face-to-face, in a virtual classroom, self-paced, online or a mixture), submit an online enquiry by clicking the Enquire Now button on this page. You can also call 131 601 during business hours* to chat with a member of our friendly customer service team.
* Our customer service team are available from Monday to Friday, 9am to 5pm AEST.
Core Units
| Number | Title |
|---|---|
| SIRXSLS003 | Achieve sales results |
| SIRXCEG004 | Create a customer-centric culture |
| SIRXMGT002 | Lead a frontline team |
| SIRXHRM002 | Maintain employee relations |
| SIRXRSK002 | Maintain store security |
| SIRXWHS003 | Maintain workplace safety |
| SIRRRTF002 | Monitor retail store financials |
Elective Units
| Number | Title |
|---|---|
| SIRXWHS002 | Contribute to workplace health and safety |
| SIRRINV002 | Control stock |
| SIRRMER003 | Coordinate visual merchandising activities |
| SIRXIND005 | Develop personal productivity |
| SIRRFSA001 | Handle food safely in a retail environment |
| SIRXHRM001 | Recruit, select and induct team members |
| CHCDIV001 | Work with diverse people |
store manager, department manager and assistant store manager
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Course Location
Glen Innes Connected Learning Centre
65 Grey Street,
Glen Innes
Phone
131 601
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