Course Start Date
2.8 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
Climb to the top of the ladder in your retail career. Build on your existing retail training or customer service experience with this nationally recognised Certificate IV in Retail Management, providing you with the skills and experience youll need to operate at management level.
Taught by professionals with up-to-date industry knowledge, you will learn:
- How to manage a small shop or a section or department of a larger retail operation
- Skills to manage technical financial duties
- Staff management and hiring
- Training and supervision
- How to manage inventory
- How to position a business to operate at a profit
- E-commerce skills
- How to manage a retail operation during downtime periods
Both business-to-client and business-to-business retail management skills will be taught.
Successful completion of the Certificate IV in Retail Management can lead to management roles in a wide range of retail businesses.
This retail training course is usually studied on-campus and full-time but there may be flexible options available. It may be suitable to study as part of a Traineeship.
There are no information sessions currently scheduled for this course.
This is a blended part time course. You will need to complete 2.8 hours of study a week, for 1 year.
You may also be required to complete approximately 6 hours of additional study each week outside of class hours, including structured prescribed reading and private study and research.
This course is offered by Connected Classroom.? This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.
Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who are employed in the retail environment, or have previous retail experience having completed a Certificate III in Retail and /or have relevant retail experience in a retail environment at supervisory level. Participants may be mature aged re-entering the retail workplace, already working in the retail industry, or seeking a promotion or management positions. Learners may be building on their existing skills and knowledge to operate or start their own business or franchise. Learners will be aspiring to work in a variety of retail industry areas, which may include; quick service food restaurants, speciality or general retailers, supermarkets, department stores or franchises.
SERVICES AND STUDY SUPPORT
TAFE NSW offers a free tutorial support service to all TAFE NSW learners and further support services include: Studiosity - online access to a real life tutor
- Accessibility and Disability Services
- Personal Counselling
- Aboriginal and/or Torres Strait Islander Student Support and Services
- Library Resources
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
Students will be contacted to confirm their preferred delivery method. Students have a range of options available to choose from including email, Skype, Adobe Connect sessions and Video Conferencing.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
|CHCDIV001||Work with diverse people|
|SIRRFSA001||Handle food safely in a retail environment|
|SIRRMER003||Coordinate visual merchandising activities|
|SIRRRTF002||Monitor retail store financials|
|SIRXCEG004||Create a customer-centric culture|
|SIRXHRM001||Recruit, select and induct team members|
|SIRXHRM002||Maintain employee relations|
|SIRXIND005||Develop personal productivity|
|SIRXMGT002||Lead a frontline team|
|SIRXRSK002||Maintain store security|
|SIRXSLS003||Achieve sales results|
|SIRXWHS002||Contribute to workplace health and safety|
|SIRXWHS003||Maintain workplace safety|
store manager, department manager and assistant store manager
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
27-33 Carleton Street, Cowra
Phone 131 601
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