Course Start Date
8.8 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
The nationally recognised Certificate IV in Retail Management will provide you with the skills to manage your own retail store. You will learn to train and supervise staff, carry out difficult financial duties and manage inventory. Pursue your passion by gaining the tools to succeed.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Manage a small shop or a section or department of a larger retail operation
- Manage technical financial duties with a selection of skills
- Hire and manage staff
- Train and supervise
- Manage inventory
- Establish budgets and expenses to balance a business and operate at a profit
- Use e-commerce skills
- Manage a retail operation during downtime periods
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- Independent work ethic
- Organisational skills
- Leadership skills and taking initiative
- Effectively communicate
- Enthusiasm for work
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A nationally recognised qualification at Certificate IV level
- Communication skills to lead and motivate a team
- Negotiation skills for dealing with difficult customers
- Knowledge to use standard industry software
- A strong pathway to continue your study and enhance your career opportunities
- Store manager
- Department manager
- Assistant Store manager
- Cluster Manager
GROW YOUR CAREER
Take your career further with the:
- Diploma of Visual Merchandising
This course is replaced. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
Discover the skills you need, for the job you want at a TAFE NSW Information Session.
This is a Blended, Flexible course. You will need to attend approximately 2.8 hours of class, over 1 day a week, for 36 weeks.
You may also be required to complete approximately 6 hours of additional study each week outside of class hours, including structured prescribed reading and private study and research.
This course is offered by Connected Classroom. This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.
Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who in this qualification will be employed in the retail environmnet or have previous retial experience having completed a Certificate III in Retail and /or have relevant retail experience in a retail environment at supervisory level. Participants may be mature aged re -entering the retail workplace, already working in the retail industry, seeking a promotion or management positions. Learners may be building on their existing skills and knowledge to operate or start their own business or franchise. Learners will be aspiring to work in a variety of retail industry areas, which may include; quick service food restaurants, speciality or general retailers, supermarkets, department stores or franchises.
SERVICES AND STUDY SUPPORT*
TAFE NSW offers a free tutorial support service to all TAFE NSW learners and furrther support services include: Studiosity - online access to a real life tutor
- Accessibility and Disability Services
- Personal Counselling
- Aboriginal and/or Torres Strait Islander Student Support and Services
- Library resources
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
This course is currently scheduled at Gunnedah Campus. Students will be contacted by the Head Teacher after enrolment to confirm their preferred delivery method, which will total 6 hours per week.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Applying with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. As you progress through the application and enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
|SIRRRTF002||Monitor retail store financials|
|SIRXCEG004||Create a customer-centric culture|
|SIRXHRM002||Maintain employee relations|
|SIRXMGT002||Lead a frontline team|
|SIRXRSK002||Maintain store security|
|SIRXSLS003||Achieve sales results|
|SIRXWHS003||Maintain workplace safety|
|SIRXWHS002||Contribute to workplace health and safety|
|SIRRMER003||Coordinate visual merchandising activities|
|SIRXHRM001||Recruit, select and induct team members|
|SIRXIND005||Develop personal productivity|
|SIRXMKT002||Use social media to engage customers|
Store manager, Department manager and Assistant Store Manager
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Apply Now
Phone 131 601
Download Course Brochure
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21GUN-025 S:05 Oct 2021 E:05 Oct 2022 D:365