Certificate IV in Retail Management
- National Course Code: SIR40316
- TAFE NSW code: SIR40316-01V03-21GUN-025
Location – Gunnedah
Attendance
Variable
Course Start Date
Anytime
Study Commitment
8.8 Hours per week
Duration
36 weeks
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
Course Details
The nationally recognised Certificate IV in Retail Management will provide you with the skills to manage your own retail store. You will learn to train and supervise staff, carry out difficult financial duties and manage inventory. Pursue your passion by gaining the tools to succeed.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Manage a small shop or a section or department of a larger retail operation
- Manage technical financial duties with a selection of skills
- Hire and manage staff
- Train and supervise
- Manage inventory
- Establish budgets and expenses to balance a business and operate at a profit
- Use e-commerce skills
- Manage a retail operation during downtime periods
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- Independent work ethic
- Organisational skills
- Leadership skills and taking initiative
- Effectively communicate
- Enthusiasm for work
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A nationally recognised qualification at Certificate IV level
- Communication skills to lead and motivate a team
- Negotiation skills for dealing with difficult customers
- Knowledge to use standard industry software
- A strong pathway to continue your study and enhance your career opportunities
Career opportunities:
- Store manager
- Department manager
- Assistant Store manager
- Cluster Manager
GROW YOUR CAREER
Take your career further with the:
- Diploma of Visual Merchandising
This course is replaced. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
ENTRY REQUIREMENTS
To be eligible for this course, you need to demonstrate the following:
- That you have achieved a Certificate III in Retail and can provide your transcript or
- Relevant industry employment experience, as evidenced by a cover letter and resume
Traineeship
TAFE NSW also offers the Certificate IV in Retail Management as a traineeship. In addition to meeting the above requirements, trainees must:
- Be employed in the retail industry as this course is delivered in the workplace
- Have a signed traineeship contract
Thinking about a traineeship? Enquire today.
WORK PLACEMENT
Work placement provides you with opportunities to practise responding to situations and circumstances that cannot be replicated in a learning environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
Traineeship students will not need to undertake work placement as their employment will provide on-the-job experience.
Non-trainees will need to be in either relevant employment or will be provided access to simulated workplace environments to complete the learning and assessment requirements.
IS THIS COURSE RIGHT FOR YOU?
To be prepared for this course, we recommend that you have:
- Computer skills to navigate industry software programs, for tasks like inventory management, roster planning, generating sales and inventory reports
- Great communication and interpersonal skills
- An affinity for working in customer service
- A lifestyle that is compatible with shiftwork
- The ability to multitask and organise your work operations
- Experience in the retail industry, or previously studied a related course
If you need help preparing for study, contact us about your options.
ADDITIONAL REQUIREMENTS
With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
COURSE ENTRY REQUIREMENTS
To be enrolled in this course, you need to be able to provide evidence that you have entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.
Learners will be required to demonstrate practical components of the course either in a retail work environment or in a simulated retail environment. access to computer, internet Microsoft Word, USB and a recording device (mobile phone).
Discover the skills you need, for the job you want at a TAFE NSW Information Session.
STUDY COMMITMENT
This is a Blended, Flexible course. You will need to attend approximately 2.8 hours of class, over 1 day a week, for 36 weeks.
You may also be required to complete approximately 6 hours of additional study each week outside of class hours, including structured prescribed reading and private study and research.
This course is offered by Connected Classroom. This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.
Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who in this qualification will be employed in the retail environmnet or have previous retial experience having completed a Certificate III in Retail and /or have relevant retail experience in a retail environment at supervisory level. Participants may be mature aged re -entering the retail workplace, already working in the retail industry, seeking a promotion or management positions. Learners may be building on their existing skills and knowledge to operate or start their own business or franchise. Learners will be aspiring to work in a variety of retail industry areas, which may include; quick service food restaurants, speciality or general retailers, supermarkets, department stores or franchises.
SERVICES AND STUDY SUPPORT*
TAFE NSW offers a free tutorial support service to all TAFE NSW learners and furrther support services include: Studiosity - online access to a real life tutor
- Accessibility and Disability Services
- Personal Counselling
- Aboriginal and/or Torres Strait Islander Student Support and Services
- Library resources
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
This course is currently scheduled at Gunnedah Campus. Students will be contacted by the Head Teacher after enrolment to confirm their preferred delivery method, which will total 6 hours per week.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
RECOGNITION
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Applying with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. As you progress through the application and enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
Core Units
| Number | Title |
|---|---|
| SIRRRTF002 | Monitor retail store financials |
| SIRXCEG004 | Create a customer-centric culture |
| SIRXHRM002 | Maintain employee relations |
| SIRXMGT002 | Lead a frontline team |
| SIRXRSK002 | Maintain store security |
| SIRXSLS003 | Achieve sales results |
| SIRXWHS003 | Maintain workplace safety |
Elective Units
| Number | Title |
|---|---|
| SIRXWHS002 | Contribute to workplace health and safety |
| SIRRINV002 | Control stock |
| SIRRMER003 | Coordinate visual merchandising activities |
| SIRXHRM001 | Recruit, select and induct team members |
| SIRXIND005 | Develop personal productivity |
| SIRXMKT002 | Use social media to engage customers |
Store manager, Department manager and Assistant Store Manager
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Apply NowCourse Location
Gunnedah
Phone 131 601
Download Course Brochure
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21GUN-025 S:05 Oct 2021 E:05 Oct 2022 D:365