Offering Info

Certificate IV in Retail Management

  • National Course Code: SIR40316
  • TAFE NSW code: SIR40316-01V03-22BAT-046

Location – Bathurst


Part Time


Virtual classroom on campus

Course Start Date

11 Oct 2022

Study Commitment

4 Hours per week


1 year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally recognised Certificate IV in Retail Management will provide you with the skills to manage your own retail store. You will learn to train and supervise staff, carry out difficult financial duties and manage inventory. Pursue your passion by gaining the tools to succeed.


Through a mix of theory and practical coursework, learn to:

  • Manage a small shop or a section or department of a larger retail operation
  • Manage technical financial duties with a selection of skills
  • Hire and manage staff
  • Train and supervise
  • Manage inventory
  • Establish budgets and expenses to balance a business and operate at a profit
  • Use e-commerce skills
  • Manage a retail operation during downtime periods


Develop the attributes to help you get ahead:

  • Independent work ethic
  • Organisational skills
  • Leadership skills and taking initiative
  • Effectively communicate
  • Enthusiasm for work


Completing this course provides you with:

  • A nationally recognised qualification at Certificate IV level
  • Communication skills to lead and motivate a team
  • Negotiation skills for dealing with difficult customers
  • Knowledge to use standard industry software
  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • Store manager
  • Department manager
  • Assistant Store manager
  • Cluster Manager


Take your career further with the:

  • Diploma of Visual Merchandising

This course is replaced. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


To be eligible for this course, you need to demonstrate the following:

  • That you have achieved a Certificate III in Retail and can provide your transcript or
  • Relevant industry employment experience, as evidenced by a cover letter and resume

TAFE NSW also offers the Certificate IV in Retail Management as a traineeship. In addition to meeting the above requirements, trainees must:

  • Be employed in the retail industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


Work placement provides you with opportunities to practise responding to situations and circumstances that cannot be replicated in a learning environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

Traineeship students will not need to undertake work placement as their employment will provide on-the-job experience.

Non-trainees will need to be in either relevant employment or will be provided access to simulated workplace environments to complete the learning and assessment requirements.


To be prepared for this course, we recommend that you have:

  • Computer skills to navigate industry software programs, for tasks like inventory management, roster planning, generating sales and inventory reports
  • Great communication and interpersonal skills
  • An affinity for working in customer service
  • A lifestyle that is compatible with shiftwork
  • The ability to multitask and organise your work operations
  • Experience in the retail industry, or previously studied a related course

If you need help preparing for study, contact us about your options.

Discover the skills you need, for the job you want at a TAFE NSW Information Session.


This is a part time, combination course. You must attend approximately 4 hours of class. You may also be required to complete approximately 6 hours of additional study. This additional study could include private study, work placements and research.

The course will run 1 days a week for 1 year.

This course is offered by Virtual Classroom.  This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.

Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Tuesday with morning classes. This timetable may change and will be confirmed by your teacher.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Applying with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. As you progress through the application and enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
SIRRRTF002 Monitor retail store financials
SIRXCEG004 Create a customer-centric culture
SIRXHRM002 Maintain employee relations
SIRXMGT002 Lead a frontline team
SIRXRSK002 Maintain store security
SIRXSLS003 Achieve sales results
SIRXWHS003 Maintain workplace safety
Elective Units
Number Title
SIRXWHS002 Contribute to workplace health and safety
SIRRINV002 Control stock
SIRRMER003 Coordinate visual merchandising activities
SIRXHRM001 Recruit, select and induct team members
SIRXIND005 Develop personal productivity
SIRXMKT002 Use social media to engage customers

Note: Not all elective units listed may be available to study, please enquire for more information.

Store manager, Department manager and Assistant Store Manager

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Apply Now

Course Location

Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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