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Offering Info

Certificate II in Hospitality

  • National Course Code: SIT20316
  • TAFE NSW code: SIT20316-01V02-19OTE-022

Location – TAFE Digital (Traineeship Only)

Study Type

Online

Course Start Date

01 Jul 2019

Hours Per Week

19

Duration

1 Year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafs, and coffee shops.

Possible job titles include:

  • bar attendant
  • cafe attendant
  • catering assistant
  • food and beverage attendant
  • front office assistant
  • porter
  • room attendant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

There are no entry requirements for this qualification.

COURSE ENTRY REQUIREMENTS
Before you can start a traineeship, you first need to find an employer in the industry you're interested in that will support you through your studies. You and your employer should contact an Apprenticeship Network Provider (ANP) and tell them you're interested in studying at TAFE NSW. The ANP will help you and your employer to complete a Training Contract. Once you have a Training Contract, we will help you, your employer and the ANP to complete a Training Plan Proposal. Once you have both these documents, the ANP will lodge them with Training Services NSW and we will contact you to complete your enrolment.

Find out more: https://www.training.nsw.gov.au/apprenticeships_traineeships/students/getting_started.html

Work Placement:
To complete this Course, you will be required to show that you can provide quality hospitality service to customers by completing 12 service periods or shifts that involve setting up for service, participating in the service and closing the service period. The service periods must be worked in businesses such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

To successfully complete this course, you will need: - Learners must have access to computer, printer, software programs and Internet to access the TAFE Digital OLS.(Online learning support platform)

It's all happening at TAFE NSW InfoFest. Register for an information session to broaden your skills set to get ahead. Can't find an Information Session for you? Enquire Online or call 131601.

Trainees Only
Before you can start a traineeship, you first need to find an employer in the industry you're interested in that will support you through your studies. You and your employer should contact an Apprenticeship Network Provider (ANP) and tell them you're interested in studying at TAFE NSW. The ANP will help you and your employer to complete a Training Contract. Once you have a Training Contract, we will help you, your employer and the ANP to complete a Training Plan Proposal. Once you have both these documents, the ANP will lodge them with Training Services NSW and we will contact you to complete your enrolment.

Find out more: https://www.training.nsw.gov.au/apprenticeships_traineeships/index.html

STUDY COMMITMENT
This is an Online course. You will need to complete approximately 9 hours of online study, each week, for your enrolment duration of 1 year.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 11 hours of additional study each week outside of class hours.

STUDY COMMITMENT
This is an Online course. You will need to complete approximately 9 hours of online study, each week, for your enrolment duration of 1 year.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 11 hours of additional study each week outside of class hours.

IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who: - Require a range of skills and knowledge to work in the Hospitality industry. Individuals dont have formal qualifications in Hospitality - there are no pre requistes for entry to the course.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

ADDITIONAL RESOURCES
If you require competency card/certificates an additional cost is required:



  • RSA (SITHFAB002)- $85

  • Food Safety Supervisor Certificate (SITXFSA001 and SITXFSA002) -$30


READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Incidental Cost
  • Course Related Materials Charge - $30.00

Before you can start a traineeship, you first need to find an employer in the industry you're interested in that will support you through your studies. You and your employer should contact an Apprenticeship Network Provider (ANP) and tell them you're interested in studying at TAFE NSW.
The ANP will help you and your employer to complete a Training Contract. Once you have a Training Contract, we will help you, your employer and the ANP to complete a Training Plan Proposal. Once you have both these documents, the ANP will lodge them with State Training Services, who will provide further advice about next steps.

Find out more: https://www.training.nsw.gov.au/apprenticeships_traineeships/index.html

For further information or assistance, call 131 601.

Find out more about Applying and Enrolling

Core Units
Number Title
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units
Number Title
SITHFAB002 Provide responsible service of alcohol
FSKLRG11 Use routine strategies for work-related learning
SITHGAM001 Provide responsible gambling services
SITXFIN002 Interpret financial information
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITHFAB005 Prepare and serve espresso coffee
SITHFAB001 Clean and tidy bar areas
BSBITU212 Create and use spreadsheets
SITXCCS002 Provide visitor information

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

TAFE DIGITAL
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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