Certificate III in Travel
- National Course Code: SIT30216
- TAFE NSW code: SIT30216-01V01-22OTE-284
Location – TAFE Digital
Attendance
Self paced
Course Start Date
Anytime
Study Commitment
12 Hours per week
Duration
1.5 years
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
Course Details
The nationally recognised Certificate III in Travel gives you the essential tools to become an accomplished travel agent. Help people to create the itinerary of their dreams, and provide outstanding service and advice to your clients through a wide range of practical skills and attributes.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Understand the workings of the travel industry
- Create unique travel itineraries
- Use computer reservation systems
- Understand and sell Australian and international travel markets
- Provide excellent customer experiences
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- A sense of curiosity and adventure
- Strong communication
- Collaboration and teamwork skills
- Patience and attention to detail
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A nationally accredited qualification at Certificate III level
- A strong pathway to continue your study and enhance your career opportunities
- Skills and knowledge to confidently enter the workforce
Career opportunities:
- Call centre sales agent
- Cruise consultant
- Customer service agent
- Domestic or international travel consultant
- Reservations sales agent
GROW YOUR CAREER
Take your career further with the:
- Certificate IV in Travel and Tourism
- Diploma of Travel and Tourism
- Advanced Diploma of Travel and Tourism Management
- Bachelor of Events and Tourism Management with TAFE NSW degrees
- Bachelor of Business with TAFE NSW degrees
This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
ENTRY REQUIREMENTS
There are no entry requirements for this qualification. You can enrol now.
Traineeship
TAFE NSW also offers the Certificate III in Travel as a traineeship. To be eligible to enrol as a trainee you must:
- Be employed in the travel industry as this course is delivered in the workplace
- Have a signed traineeship contract
Thinking about a traineeship? Enquire today.
IS THIS COURSE RIGHT FOR YOU?
To be prepared for this course, it is recommended that you have:
- A passion to start your career in the travel industry
- Good communication skills and enjoy helping others
- The ability to work as part of a team
- Attention to detail
If you need support in preparation for study, contact us about your options.
ADDITIONAL REQUIREMENTS
With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
ROLE PLAY INFO
To successfully complete this course you will need:
To demonstrate skills in some assessments. This may involve participating in roleplays which may be video recorded and the video submitted for marking.
Adult colleagues, friends or family members who are available and willing to participate in assessment role plays that are recorded and submitted for marking.
Recording equipment such as a camera or smart phone
Discover the skills you need, for the job you want at a TAFE NSW Information Session.
STUDY COMMITMENT
This is a self-paced, online course. You must attend approximately 12 hours of class. You may also be required to complete approximately 9 hours of additional study. This additional study could include private study, work placements and research.
The course will run for 18 months.
You can increase the hours of online study per week to complete the course sooner.
To successfully complete this course, you will need:
- access to the Internet, a computer, printer, software programs, Email and telephone
- To demonstrate skills in some assessments. This may involve participating in roleplays which may be video recorded and the video submitted for marking.
- Adult colleagues, friends or family members who are available and willing to participate in assessment role plays that are recorded and submitted for marking.
- Recording equipment such as a camera or smart phone
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601.
For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information
Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
RECOGNITION
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)
Core Units
| Number | Title |
|---|---|
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITTTSL002 | Access and interpret product information |
| SITTTSL003 | Provide advice on international destinations |
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL005 | Sell tourism products and services |
| SITTTSL006 | Prepare quotations |
| SITTTSL008 | Book supplier products and services |
| SITTTSL009 | Process travel-related documentation |
| SITTTSL010 | Use a computerised reservations or operations system |
| SITTTSL012 | Construct normal international airfares |
| SITTTSL013 | Construct promotional international airfares |
| SITXCCS006 | Provide service to customers |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXWHS001 | Participate in safe work practices |
Elective Units
| Number | Title |
|---|---|
| BSBSUS201 | Participate in environmentally sustainable work practices |
| BSBWOR203 | Work effectively with others |
| SITTTSL007 | Process reservations |
| SITTTSL016 | Provide specialist advice on cruises |
| SITXEBS001 | Use social media in a business |
| SITXHRM001 | Coach others in job skills |
| SITXWHS002 | Identify hazards, assess and control safety risks |
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Enrol NowCourse Location
TAFE Digital
Phone 131 601
Download Course Brochure
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22OTE-284 S:01 Jul 2022 E:30 Jun 2023 D:364