Offering Info

Certificate III in Holiday Parks and Resorts

  • National Course Code: SIT30416
  • TAFE NSW code: SIT30416-01V01-21WLB-233

Location – Wollongbar





Course Start Date


Study Commitment

13.9 Hours per week


36 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally recognised Certificate III in Holiday Parks and Resorts gives you the skills you need to work in holiday parks and resorts in Australia and around the world. Study on-campus or online, full or part-time, and launch a rewarding career in the tourism industry with this practical course.


Through a mix of theory and practical coursework, learn to:

  • Provide service to customers
  • Show social and cultural sensitivity
  • Organise and complete daily work activities
  • Participate in safe and sustainable work practices
  • Identify hazards and control safety risks


Develop the attributes to help you get ahead:

  • A can-do attitude
  • An aptitude for teamwork and collaboration
  • Effective communication skills
  • A passion for customer service
  • Strong interpersonal skills


Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level
  • Strong pathways to continue your studies and enhance your career opportunities

Career opportunities:

  • Grounds person
  • Handyperson
  • Housekeeper
  • Receptionist
  • Caretaker


Take your career further with the:

  • Certificate IV in Holiday Parks and Resorts
  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this course. You can enrol today.

TAFE NSW also offers the Certificate III in Holiday Parks and Resorts as a traineeship.
To be eligible to enrol in the course as a trainee you must:

  • Be employed in the holiday parks and resorts industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


Work experience provides you with exposure to situations and circumstances that cannot be replicated in a learning or simulated environment.

Mandatory work placement is not required in this course however, we strongly recommend you undertake work experience with a suitable industry employer.


To be prepared for this course, we recommend you have:

  • Good communication skills
  • The ability to work in a team
  • An enjoyment of meeting a diverse range of people
  • A passion for delivering exceptional customer experience
  • An enjoyment of hands-on work and problem solving

If you need help preparing for study, contact us about your options.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need:

  • A computer (or regular access to a computer)
  • Access to the Internet Communication technology such as phone and email Adobe Reader or similar PDF reader (this can be accessed at no cost for TAFE NSW students)
  • Word processing program such as Microsoft Word, Google Docs etc programs to open and save document files
  • Phone or video recording device for demonstration of skills depending on the unit of competency

Work Placement:
Work experience provides you with exposure to situations and circumstances that cannot be replicated in a learning or simulated environment. While this is not mandatory for this qualification, this is a highly practical course. We strongly recommend you undertake work experience with a suitable industry employer. You are responsible for arranging your own work experience. Our team can offer support and guidance to assist you.


There are no information sessions currently scheduled for this course.


The course is a flexible course. You will need to attend approximately 8 hours of class each week, for 36 weeks. As well as the in-class component, you will need to complete approximately 6 hours of other study per week.

You may also be required to complete approximately 3 hours of additional study each week outside of class hours, including optional research tasks to become quick at sourcing information on Guiding.

Students will be given an Individual Training Plan after a conversation with the teacher to see how they would like to complete this qualification. Learning materials and assessments will be provided to the student through Google Classroom. Students that are currently employed in industry will be able to use their current workplace environment to demonstrate practical components. It recommended for those students not working in industry to link with an employer on a paid or unpaid basis to complete practical assessment components of selected units.


This course offering is designed for people who:

  • Hhve good communication skills
  • enjoy working in a team
  • enjoy meeting a diverse range of people
  • enjoy delivering exceptional customer experience


Student support is available where student need is identified, and teachers are available for students to seek clarification on their timetable depending on what suits their schedules. Students will also have access to teachers via email or phone Monday to Friday for the duration of the program.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

Students undertaking the elective SITHFAB002 Provide responsible service of alcohol are required to pay an incidental charge of $86 for the RSA Interim Certificate.

Students undertaking these units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

Core Units
Number Title
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
SITTIND002 Source and use information on the holiday park and resort industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXWHS002 Identify hazards, assess and control safety risks
Elective Units
Number Title
AHCLSC204A Lay paving
MEM18001C Use hand tools
MEM18002B Use power tools/hand held operations
SIFCBGM001 Provide general grounds care
SITHACS001 Clean premises and equipment
SITHACS008 Provide accommodation reception services
SITHFAB002 Provide responsible service of alcohol
SITTTSL005 Sell tourism products and services
SITTTSL007 Process reservations
SITTTSL010 Use a computerised reservations or operations system
SITXCCS002 Provide visitor information
SITXFIN001 Process financial transactions
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXHRM001 Coach others in job skills
SITXINV001 Receive and store stock
BSBWOR203 Work effectively with others
SITXEBS001 Use social media in a business
SITHGAM001 Provide responsible gambling services
SITTTSL004 Provide advice on Australian destinations

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Sneaths Road, Wollongbar
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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21WLB-233 S:12 Jul 2021 E:24 Jun 2022 D:347