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Offering Info

Certificate III in Hospitality

  • National Course Code: SIT30616
  • TAFE NSW code: SIT30616-01V02-21OTE-080

Location – TAFE Digital

Attendance

Self paced

Delivery

Online

Course Start Date

Anytime

Study Commitment

15 Hours per week

Duration

18 Months

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate III in Hospitality gives you a solid foundation of operational skills to work in the fast-paced hospitality industry. This course will prepare you for a career as a function host, food and beverage attendant, barista or gaming attendant.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Work effectively with others
  • Provide excellent customer service
  • Practice serving skills
  • Show social and cultural sensitivity
  • Participate in safe work practices
  • Deliver hospitality services in real and simulated environments

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Teamwork and collaboration skills
  • Effective communication
  • Commitment to customer service excellence

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level
  • Responsible Service of Alcohol interim certificate
  • Strong pathways to continued studies to enhance your career opportunities

Career opportunities

  • Food and beverage attendant
  • Espresso coffee machine operator
  • Function host
  • Gaming attendant
  • Caf attendant
  • Senior bar attendant
  • Guest service agent

GROW YOUR CAREER

Take your career further with the:

  • Certificate IV in Hospitality
  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol now.

Traineeship
TAFE NSW also offers the Certificate III in Hospitality as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the hospitality industry as this course is delivered in the workplace?
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

COURSE SUCCESS REQUIREMENTS

During your study, you will need to meet specific requirements to complete your coursework. Your teacher will let you know when you need to provide evidence of:

  • A valid license or proof of age card, to demonstrate that you are over 18 years of age

This is mandatory for the following electives

  • Provide responsible service of alcohol (RSA)
  • Provide responsible gambling services (RCG)

If you are under 18 years old, or need support in preparation for study, contact us about your options.

WORK PLACEMENT

Work placement provides you with opportunities to practice responding to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 36 service periods (shifts) of work placement with a suitable industry employer. Some of these service periods are scheduled as part of your course for the observation and assessment of your progress.

The remaining service periods are undertaken through a TAFE NSW approved work placement, through paid work or a combination of both.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you are:

  • able to confirm that you can complete 36 service periods (shifts) within the hospitality industry

To successfully complete this course, you will need:

  • access to the Internet
  • a computer, printer and software programs
  • Email and telephone

Work Placement is a requirement of this course. You will need to complete:

  • 36 service periods or shifts that involve front of house customer service, setting up for service, participating in the service and closing the service period, to show that you can provide quality hospitality service to customers. The service periods must be worked in businesses such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

Work placement and the demonstration of practical skills are requirements of this course. Due to the impacts of COVID 19 and the disruption to service provision in some industry sectors, you may experience delays in being able to undertake these aspects of your course in your planned timeframe.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is an online course. You will need to complete approximately 9 hours of online study, each week, for your enrolment duration of 18 months.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 6 hours of additional study each week outside of online study hours.

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • require skills and knowledge to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:

  • teacher support is availlable by phone, Email and Skype Monday to Friday

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601.

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

ADDITIONAL RESOURCES

You will need to provide the following resources which is retained on completion of study:

  • if you require a RSA Competency Card or a FSS Certificate an additional cost is required
  • RSA - $87 (unit SITHFAB002) is charged by Liquor and Gaming NSW
  • Food Safety Supervisor Certificate - $30 (units SITXFSA001 and SITXFSA002) is charged by the NSW Food Authority

These fees need to be paid before we can issue the certificates.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Applying with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. As you progress through the application and enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
SITHIND002 Source and use information on the hospitality industry
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXHRM001 Coach others in job skills
SITXCCS006 Provide service to customers
SITHIND004 Work effectively in hospitality service
BSBWOR203 Work effectively with others
Elective Units
Number Title
BSBSUS201 Participate in environmentally sustainable work practices
SITHFAB002 Provide responsible service of alcohol
BSBITU202 Create and use spreadsheets
SITXCCS002 Provide visitor information
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXEBS001 Use social media in a business
SITTTSL007 Process reservations

Note: Not all elective units listed may be available to study, please enquire for more information.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Apply Now

Course Location

OTEN (Open Training Education Network)
51 Wentworth Rd, Strathfield
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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21OTE-080 S:01 Jul 2021 E:30 Jun 2022 D:364