Certificate III in Hospitality

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol now.

Traineeship
TAFE NSW also offers the Certificate III in Hospitality as a traineeship. To be eligible to enrol as a trainee you must:

• Be employed in the hospitality industry as this course is delivered in the workplace?
• Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

COURSE SUCCESS REQUIREMENTS

During your study, you will need to meet specific requirements to complete your coursework. Your teacher will let you know when you need to provide evidence of:

• A valid license or proof of age card, to demonstrate that you are over 18 years of age

This is mandatory for the following electives

• Provide responsible service of alcohol (RSA)
• Provide responsible gambling services (RCG)

If you are under 18 years old, or need support in preparation for study, contact us about your options.

WORK PLACEMENT

Work placement provides you with opportunities to practice responding to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 36 service periods (shifts) of work placement with a suitable industry employer. Some of these service periods are scheduled as part of your course for the observation and assessment of your progress.

The remaining service periods are undertaken through a TAFE NSW approved work placement, through paid work or a combination of both.

LICENSING REQUIREMENTS

The NSW Liquor and Gaming regulations require you to be 18 years of age or older to obtain a competency card that allows you to serve or supply alcohol or work with gaming machines. This qualification may include the following electives with licensing requirements that are regulated by Liquor and Gaming NSW:

• Provide responsible service of alcohol (RSA)
• Provide responsible gambling services (RCG)

If you undertake these electives, you will be issued with an interim RSA or RCG certificate. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, we recommend you have:

• Numeracy and literacy skills at a Year 10 high school level
• Good communication skills
• An interest in hospitality and working in a fast-paced, shift environment
• The ability to work in a team

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you are:

• a trainee (you will work in industry and study at the same time)
• employed
• signed up with an Apprentice Network Provider and have a Training Plan Proposal
• seeking to gain skills and knowledge to become a qualified hospitality worker after successful completion

To successfully complete this course, you will need:

• to demonstrate skills in some assesments. This may involve participating in role plays which may be video recorded and the video submitted for marking.
• adult colleagues, friend or family members who are available and willing to participate in assessment role plays which are recorded and submitted for marking.
• recording equipment such as a camera or smart phone.

Work Placement is a requirement of this course. You will need to complete:

• 10 x 3-4 service periods or shifts that involve front of house customer service, setting up for service, participating in the service and closing the service period; to show that you can provide quality hospitality service to customers. The service periods must be worked in businesses such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops during your traineeship.

Work placement and the demonstration of practical skills are requirements of this course. Due to the impacts of COVID 19 and the disruption to service provision in some industry sectors, you may experience delays in being able to undertake these aspects of your course in your planned timeframe.