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Offering Info

Certificate III in Hospitality

  • National Course Code: SIT30616
  • TAFE NSW code: SIT30616-01V03-21DUB-021

Location – Dubbo, Myall Street

Attendance

Full Time

Delivery

On campus

Course Start Date

Enquire Now

Study Commitment

26.5 Hours per week

Duration

17 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate III in Hospitality gives you a solid foundation of operational skills to work in the fast-paced hospitality industry. This course will prepare you for a career as a function host, food and beverage attendant, barista or gaming attendant.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Work effectively with others
  • Provide excellent customer service
  • Practice serving skills
  • Show social and cultural sensitivity
  • Participate in safe work practices
  • Deliver hospitality services in real and simulated environments

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Teamwork and collaboration skills
  • Effective communication
  • Commitment to customer service excellence

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level
  • Responsible Service of Alcohol interim certificate
  • Strong pathways to continued studies to enhance your career opportunities

Career opportunities

  • Food and beverage attendant
  • Espresso coffee machine operator
  • Function host
  • Gaming attendant
  • Caf attendant
  • Senior bar attendant
  • Guest service agent

GROW YOUR CAREER

Take your career further with the:

  • Certificate IV in Hospitality
  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol now.

Traineeship
TAFE NSW also offers the Certificate III in Hospitality as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the hospitality industry as this course is delivered in the workplace?
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

COURSE SUCCESS REQUIREMENTS

During your study, you will need to meet specific requirements to complete your coursework. Your teacher will let you know when you need to provide evidence of:

  • A valid license or proof of age card, to demonstrate that you are over 18 years of age

This is mandatory for the following electives

  • Provide responsible service of alcohol (RSA)
  • Provide responsible gambling services (RCG)

If you are under 18 years old, or need support in preparation for study, contact us about your options.

WORK PLACEMENT

Work placement provides you with opportunities to practice responding to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 36 service periods (shifts) of work placement with a suitable industry employer. Some of these service periods are scheduled as part of your course for the observation and assessment of your progress.

The remaining service periods are undertaken through a TAFE NSW approved work placement, through paid work or a combination of both.

LICENSING REQUIREMENTS

The NSW Liquor and Gaming regulations require you to be 18 years of age or older to obtain a competency card that allows you to serve or supply alcohol or work with gaming machines. This qualification may include the following electives with licensing requirements that are regulated by Liquor and Gaming NSW:

  • Provide responsible service of alcohol (RSA)
  • Provide responsible gambling services (RCG)

If you undertake these electives, you will be issued with an interim RSA or RCG certificate. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, we recommend you have:

  • Numeracy and literacy skills at a Year 10 high school level
  • Good communication skills
  • An interest in hospitality and working in a fast-paced, shift environment
  • The ability to work in a team

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

For successful completion of this course you will need:

  • A food service uniform of Black skirt or pants and white shirt and closed in black shoes
  • Be able to work cooperatively as part of a team
  • Students must be over 17 to meet Liquor and gaming requirements to sell and provide alcoholic beverages
  • TAFE West conditions of entry to this course are the ability to work independently

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course

STUDY COMMITMENT

This is a face to face full time course. You will need to attend approximately 26.5 hours of class, over 3 days a week, for 17 weeks.

You may also be required to complete approximately 3.4 hours of additional study each week outside of class hours, including private study, research and assignment preparation.

IS THIS COURSE RIGHT FOR YOU?

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees.

This course offering is designed for people who would like to work in the hospitality industry. Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Monday, Tuesday and Wednesday from 8.45am to 3.30pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

A course related charge of $228 is applicable to this course; the fee is for learner resources and RSA and RCG Liquor and Gaming competency cards this fee needs to be paid at the time of enrolment.
The fees consist of $100 for learner resources
$87 Provide Responsible Service of Alcohol and
$41 Provide Responsible Gambling Services

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Incidental Cost
  • Course Related Materials Charge - $100.00

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
Elective Units
Number Title
BSBSUS201 Participate in environmentally sustainable work practices
SITHCCC003 Prepare and present sandwiches
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITHFAB014 Provide table service of food and beverage
SITHGAM001 Provide responsible gambling services
SITXFIN001 Process financial transactions
SITXFSA001 Use hygienic practices for food safety
SITXINV001 Receive and store stock

Note: Not all elective units listed may be available to study, please enquire for more information.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Dubbo, Myall Street
Myall Street Campus, Dubbo
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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