Certificate IV in Travel and Tourism
- National Course Code: SIT40116
- TAFE NSW code: SIT40116-01V01-20WLG-002
Location – Wollongong
Study Type
Full Time
Course Start Date
Enquire Now
Study Commitment
30 Hours per week
Duration
18 Weeks
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
Course Details
Embark on a global career with our nationally accredited Certificate IV in Travel and Tourism. Learn from seasoned travel professionals about how to create life-changing experiences for your clients in this growing industry.
LEARN NEW SKILLS
Through theory and practical course-work, you will learn to:
- Build customer relationships
- Operate tours
- Construct airfares
- Interpret product information
- Market travel and tourism destinations
DEVELOP YOUR TALENT
Develop the personal qualities and skills needed to get ahead in this field:
- Communication skills to connect with clients
- Customer service, collaboration and consultation skills
- Patience and attention to detail
ACHIEVE YOUR GOALS
Completing this course will equip you with:
- National recognition as a qualified travel consultant
- Strong foundation for an exciting pathway to higher level qualifications
GROW YOUR CAREER
Continue your education adventure with further study:
- Diploma of Travel and Tourism
- Advanced Diploma of Travel and Tourism Management
INDUSTRY DEMAND
Tourism is one of five key 'super-growth sectors' driving new jobs and growth in the economy over the next decade. It is a key driver of the Australian economy.
Tourism is a $100 billion industry (total revenue for the last financial year) and accounts for 10% of Australia's exports. There is an estimated shortage of 38,000 workers in this sector.
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
ENTRY REQUIREMENTS
TAFE NSW offers the Certificate IV in Travel and Tourism as either a traineeship or non-traineeship, so you can design the career you want.
Non-traineeship
There are no entry requirements for non-trainees. You can enrol in this course now.
Traineeship
To be eligible for this course you must:
- Be employed in the travel our tourism industry as this course is delivered in the workplace
- Have a signed traineeship contract
Thinking about a traineeship? Enquire today.
IS THIS COURSE RIGHT FOR YOU
To be prepared for this course, it is recommended that you have:
- Literacy and numeracy skills comparable to successfully completing high school
If you need support in preparation for study, contact us about your options.
You will be required to complete a number of units online. There will be support sessions timetabled each week to assist with the use of these resources.
To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend InfoFest on:
Date: Wednesday, 22 January 2020
Time: 10.00am to 5.00pm
Location: TAFE NSW Wollongong, Building V, Level Ground, Twenty Twenty Restaurant.
STUDY COMMITMENT
This is a fulltime blended course. You will need to attend approximately 24 hours of class, over 4 days a week, for 18 weeks. As well as the in-class component, you will need to complete approximately 6 hours of other study per week.
You may also be required to complete approximately 12 hours of additional study each week outside of class hours, including private study, review of learning, assessment preparation and digital support workshops (1hr/week).
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for:
- The role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Studiosity - online access to a real life tutor
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Monday, Tuesday, Wednesday and Thursday from 9.00am to 5.00pm. This timetable may change and will be confirmed by your teacher.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
RECOGNITION
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enquire now for Semester 2 2020 and be notified when enrolments open.
TAFE NSW is open for business so to find out more information on this course including when it will start and how it will be delivered (face-to-face, in a virtual classroom, self-paced, online or a mixture), submit an online enquiry by clicking the Enquire Now button on this page. You can also call 131 601 during business hours* to chat with a member of our friendly customer service team.
* Our customer service team are available from Monday to Friday, 9am to 5pm AEST.
Core Units
| Number | Title |
|---|---|
| SITXHRM001 | Coach others in job skills |
| SITXCCS007 | Enhance customer service experiences |
| SITXWHS003 | Implement and monitor work health and safety practices |
| SITXFIN002 | Interpret financial information |
| SITXCOM005 | Manage conflict |
| SITXCOM002 | Show social and cultural sensitivity |
| SITTIND001 | Source and use information on the tourism and travel industry |
Elective Units
| Number | Title |
|---|---|
| SITTTSL002 | Access and interpret product information |
| SITTTSL008 | Book supplier products and services |
| SITTTSL012 | Construct normal international airfares |
| SITTTSL013 | Construct promotional international airfares |
| SITTTSL006 | Prepare quotations |
| SITTTSL009 | Process travel-related documentation |
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL003 | Provide advice on international destinations |
| SITTTSL016 | Provide specialist advice on cruises |
| SITTTSL005 | Sell tourism products and services |
| SITTTSL010 | Use a computerised reservations or operations system |
| SITXEBS001 | Use social media in a business |
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Course Location
Wollongong
Foleys Lane,
North Wollongong
Phone
131 601
Download Course Brochure
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