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Offering Info

Certificate IV in Travel and Tourism

  • National Course Code: SIT40116
  • TAFE NSW code: SIT40116-01V01-21ULT-027

Location – Ultimo

Study Type

Full Time

Course Start Date

19 Jul 2021

Study Commitment

30 Hours per week

Duration

18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

Embark on a global career with our nationally accredited Certificate IV in Travel and Tourism. Learn from seasoned travel professionals about how to create life-changing experiences for your clients in this exciting industry.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Build customer relationships
  • Operate tours
  • Construct airfares
  • Interpret product information
  • Market travel and tourism destinations

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Communication skills to connect with clients
  • Customer service, collaboration and consultation skills
  • Patience and attention to detail

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • National recognition as a qualified travel consultant
  • Strong foundation for an exciting pathway to higher level qualifications

Career opportunities:

  • Tourism marketing co-ordinator
  • Call centre team leader
  • Tourism marketing and product co-ordinator
  • Senior retail consultant (tourism)
  • Reservations sales

GROW YOUR CAREER

Continue your education adventure with further study:

  • Diploma of Travel and Tourism
  • Advanced Diploma of Travel and Tourism Management

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this course. You can enrol today.

Traineeship
TAFE NSW also offers the Certificate IV in Travel and Tourism as a traineeship. To be eligible to enrol in the course as a trainee you must:

  • Be employed in the travel and tourism industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

IS THIS COURSE RIGHT FOR YOU

To be prepared for this course, we recommend you have:

  • Completed the Certificate III in Travel or relevant industry experience
  • A sense of curiosity and adventure
  • The ability to collaborate effectively
  • Passion to deliver great customer service

If you need support in preparation for study, contact us about your options

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need:

  • access to a computer or other device connected to the internet for connected classroom delivery. Delivery platforms are by Adobe Connect and Microsoft Teams. TAFE Ultimo Library provides access to computers if you do not have access to one. Headsets are essential if studying online from TAFE Ultimo Library.

Discover the skills you need for the job you want at the TAFE NSW Information Sessions, 21-25 June 2021.

INFORMATION SESSIONS

To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Date Time Location
Wednesday, 14 July 2021 3:00pm to 4:00pm Ultimo Campus, Building W, Level 6, Room21

STUDY COMMITMENT

This is a full time, blended course. You will need to attend approximately 30 hours of class, over 4 days a week, for 18 weeks.

You may also be required to complete approximately 12 hours of additional study each week outside of class hours, including private study, research, assignment preparation.


IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • wish to gain antry-level employment in the retail sector of the travel industry with qualifications for advancement to team leading. Examples of retail travel roles are international travel consultant, personal travel organisers, airline sales agents, reservations sales agents and corporate travel consultants.

MORE ABOUT THIS COURSE
Attendance will be a combination of face-to-face and connected delivery classes while the COVID-19 pandemic restrictions continue.

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Tuesday from 9:30am to 4:30pm, Wednesday from 9:15am to 4:30pm, Thursday from 9:30am to 4:30pm, Friday from 10:00am to 4:30pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:
Be prepared to spend up to $100 for entry fees, transport, etc. for scheduled field trips, excursions and tour projects.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
SITTIND001 Source and use information on the tourism and travel industry
SITXCOM002 Show social and cultural sensitivity
SITXCOM005 Manage conflict
SITXFIN002 Interpret financial information
SITXWHS003 Implement and monitor work health and safety practices
SITXCCS007 Enhance customer service experiences
SITXHRM001 Coach others in job skills
Elective Units
Number Title
SITXEBS001 Use social media in a business
SITTTSL010 Use a computerised reservations or operations system
SITTTSL005 Sell tourism products and services
SITTTSL016 Provide specialist advice on cruises
SITTTSL003 Provide advice on international destinations
SITTTSL004 Provide advice on Australian destinations
SITTTSL009 Process travel-related documentation
SITTTSL006 Prepare quotations
SITTTSL013 Construct promotional international airfares
SITTTSL012 Construct normal international airfares
SITTTSL008 Book supplier products and services
SITTTSL002 Access and interpret product information

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

Ultimo, Main Campus
651-731 Harris Street, Ultimo
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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