Course Start Date
19 Jul 2021
30 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
Embark on a global career with our nationally accredited Certificate IV in Travel and Tourism. Learn from seasoned travel professionals about how to create life-changing experiences for your clients in this exciting industry.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Build customer relationships
- Operate tours
- Construct airfares
- Interpret product information
- Market travel and tourism destinations
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- Communication skills to connect with clients
- Customer service, collaboration and consultation skills
- Patience and attention to detail
ACHIEVE YOUR GOALS
Completing this course provides you with:
- National recognition as a qualified travel consultant
- Strong foundation for an exciting pathway to higher level qualifications
- Tourism marketing co-ordinator
- Call centre team leader
- Tourism marketing and product co-ordinator
- Senior retail consultant (tourism)
- Reservations sales
GROW YOUR CAREER
Continue your education adventure with further study:
- Diploma of Travel and Tourism
- Advanced Diploma of Travel and Tourism Management
Discover the skills you need for the job you want at the TAFE NSW Information Sessions, 21-25 June 2021.
To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.
|Wednesday, 14 July 2021||3:00pm to 4:00pm||Ultimo Campus, Building W, Level 6, Room21|
This is a full time, blended course. You will need to attend approximately 30 hours of class, over 4 days a week, for 18 weeks.
You may also be required to complete approximately 12 hours of additional study each week outside of class hours, including private study, research, assignment preparation.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who:
- wish to gain antry-level employment in the retail sector of the travel industry with qualifications for advancement to team leading. Examples of retail travel roles are international travel consultant, personal travel organisers, airline sales agents, reservations sales agents and corporate travel consultants.
MORE ABOUT THIS COURSE
Attendance will be a combination of face-to-face and connected delivery classes while the COVID-19 pandemic restrictions continue.
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Tuesday from 9:30am to 4:30pm, Wednesday from 9:15am to 4:30pm, Thursday from 9:30am to 4:30pm, Friday from 10:00am to 4:30pm. This timetable may change and will be confirmed by your teacher.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
You will need to provide for yourself the following resources which you will keep when you complete your study:
Be prepared to spend up to $100 for entry fees, transport, etc. for scheduled field trips, excursions and tour projects.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCOM002||Show social and cultural sensitivity|
|SITXFIN002||Interpret financial information|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITXCCS007||Enhance customer service experiences|
|SITXHRM001||Coach others in job skills|
|SITXEBS001||Use social media in a business|
|SITTTSL010||Use a computerised reservations or operations system|
|SITTTSL005||Sell tourism products and services|
|SITTTSL016||Provide specialist advice on cruises|
|SITTTSL003||Provide advice on international destinations|
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL009||Process travel-related documentation|
|SITTTSL013||Construct promotional international airfares|
|SITTTSL012||Construct normal international airfares|
|SITTTSL008||Book supplier products and services|
|SITTTSL002||Access and interpret product information|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Enrol Now
Ultimo, Main Campus
651-731 Harris Street, Ultimo
Phone 131 601
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