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Offering Info

Certificate IV in Travel and Tourism

  • National Course Code: SIT40116
  • TAFE NSW code: SIT40116-01V01-22OTE-040

Location – TAFE Digital

Attendance

Self paced

Delivery

Online

Course Start Date

Anytime

Study Commitment

8 Hours per week

Duration

1.5 years

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

Embark on a global career with our nationally accredited Certificate IV in Travel and Tourism. Learn from seasoned travel professionals about how to create life-changing experiences for your clients in this exciting industry.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Build customer relationships
  • Operate tours
  • Construct airfares
  • Interpret product information
  • Market travel and tourism destinations

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Communication skills to connect with clients
  • Customer service, collaboration and consultation skills
  • Patience and attention to detail

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • National recognition as a qualified travel consultant
  • Strong foundation for an exciting pathway to higher level qualifications

Career opportunities:

  • Tourism marketing co-ordinator
  • Call centre team leader
  • Tourism marketing and product co-ordinator
  • Senior retail consultant (tourism)
  • Reservations sales

GROW YOUR CAREER

Continue your education adventure with further study:

  • Diploma of Travel and Tourism
  • Advanced Diploma of Travel and Tourism Management

This course is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this course. You can enrol today.

Traineeship
TAFE NSW also offers the Certificate IV in Travel and Tourism as a traineeship. To be eligible to enrol in the course as a trainee you must:

  • Be employed in the travel and tourism industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

IS THIS COURSE RIGHT FOR YOU

To be prepared for this course, we recommend you have:

  • Completed the Certificate III in Travel or relevant industry experience
  • A sense of curiosity and adventure
  • The ability to collaborate effectively
  • Passion to deliver great customer service

If you need support in preparation for study, contact us about your options

Discover the skills you need, for the job you want at a TAFE NSW Information Session.

STUDY COMMITMENT

This is a self-paced, online course. You must attend approximately 8 hours of class. You may also be required to complete approximately 9 hours of additional study. This additional study could include private study, work placements and research.

The course will run for 18 months.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Applying with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. As you progress through the application and enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS007 Enhance customer service experiences
SITXCOM002 Show social and cultural sensitivity
SITXCOM005 Manage conflict
SITXFIN002 Interpret financial information
SITXHRM001 Coach others in job skills
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
Number Title
BSBITU306 Design and produce business documents
SITXEBS001 Use social media in a business
SITTTSL002 Access and interpret product information
SITTTSL003 Provide advice on international destinations
SITTTSL004 Provide advice on Australian destinations
SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITTTSL008 Book supplier products and services
SITTTSL009 Process travel-related documentation
SITTTSL010 Use a computerised reservations or operations system
SITTTSL012 Construct normal international airfares
SITTTSL013 Construct promotional international airfares
SITTTSL016 Provide specialist advice on cruises

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Apply Now

Course Location

TAFE Digital
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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22OTE-040 S:01 Jul 2022 E:31 Dec 2023 D:548