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Offering Info

Certificate IV in Hospitality

  • National Course Code: SIT40416
  • TAFE NSW code: SIT40416-01V01-20CHE-010

Location – Coffs Harbour Education CHEC

Study Type

Full Time

Course Start Date

Enquire Now

Study Commitment

18 Hours per week

Duration

1 Year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafs, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include:
bar supervisor or team leader
concierge
duty manager
food and beverage supervisor or team leader
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
shift manager.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

There are no entry requirements for this qualification.

To successfully complete this course, you will need:

Mandatory Workplace Requirements

-A requirement of SITHIND004 Work effectively in hospitality service, is to integrate technical skills and provide hospitality service to customers for a minimum of 36 complete service periods (shifts). Students can complete these shifts on campus or have them signed off by a workplace supervisor if they are employed in industry.

The Food and Beverage Teacher will make contact with the workplace to ensure that they have sufficient equipment and materials to support the students in demonstrating the required skills. The workplace details are collected and stored on the Workplace Observation Checklist and Logbook kept by the students as evidence.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is a full time, face to face course. You will need to attend approximately 16 hours of class, over 3 days a week, for 1 year. As well as the in-class component, you will need to complete approximately 2.0 hours of other study per week.

You may also be required to complete approximately 9 hours of additional study each week outside of class hours, including assignment preparation and research using Futura learning resource in a self-directed model. Students will also have access to Moodle off campus to support their studies.


IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:

  • have an interest in hospitality service, sales or operational skills, can operate independently or with limited guidance from others, and use discretion to solve non-routine problems
  • use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members
  • Existing Workers (to upgrade technical skills)
  • Students wishing to change career, re-enter the workforce or school leavers interested in getting a job within the hospitality industry
  • wish to enter the Hospitality industry at an operative level and may lead graduates into a pathway in Hotel or Restaurant Management

SERVICES AND STUDY SUPPORT

There are additional learning and study tools available for this course, including:

  • Disability and counselling services on campus

Additionally every student is supported by a dedicated student services team.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries

This course is currently scheduled on Tuesday and Wednesday from 9.00am to 3.30pm and Friday from 9.00am to 1.00pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:

Uniform consisting of -

  • Black pants or knee length skirt
  • Closed in black leather shoes
  • Black button up business shirt
  • Notebooks
  • Pens
  • USB

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Semester two starts July 2020. Enquire now to be notified when enrolments open.

To find out more information on this course including the next start date, submit an online enquiry by clicking the Enquire Now button on this page, or call 131 601 during business hours* to chat with a member of our friendly customer service team.

*Our customer service team are available from Monday to Friday, 9am to 5pm AEST.

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it.

Be sure to read your chosen course information carefully to make sure it is the right qualification, location and study type for you.

Enrol and pay online via our secure payment gateway to secure your place.

As you progress through the enrolment process you will be prompted to provide additional information.

If you are interested in studying as a Trainee or Apprentice please call 131 601 for full details.

Core Units
Number Title
SITXHRM001 Coach others in job skills
SITXCCS007 Enhance customer service experiences
SITXWHS003 Implement and monitor work health and safety practices
SITXHRM003 Lead and manage people
SITXCOM005 Manage conflict
BSBDIV501 Manage diversity in the workplace
SITXFIN003 Manage finances within a budget
SITXMGT001 Monitor work operations
SITHIND004 Work effectively in hospitality service
Elective Units
Number Title
SITHFAB001 Clean and tidy bar areas
BSBSUS401 Implement and monitor environmentally sustainable work practices
SITHFAB003 Operate a bar
SITHFAB005 Prepare and serve espresso coffee
SITHFAB004 Prepare and serve non-alcoholic beverages
SITXFIN001 Process financial transactions
SITHGAM001 Provide responsible gambling services
SITHFAB002 Provide responsible service of alcohol
SITXCCS006 Provide service to customers
SITXHRM002 Roster staff
SITHIND002 Source and use information on the hospitality industry
SITXFSA001 Use hygienic practices for food safety

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Coffs Harbour Education CHEC
363 Hogbin Drive, Coffs Harbour
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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