Course Start Date
02 Jan 2020
20 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafs, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Possible job titles include:
bar supervisor or team leader
food and beverage supervisor or team leader
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Before you can start a traineeship, you first need to find an employer in the industry you're interested in that will support you through your studies. You and your employer should contact an Apprenticeship Network Provider (ANP) and tell them you're interested in studying at TAFE NSW.
The ANP will help you and your employer to complete a Training Contract. Once you have a Training Contract, we will help you, your employer and the ANP to complete a Training Plan Proposal. Once you have both these documents, the ANP will lodge them with State Training Services, who will provide further advice about next steps.
There are no information sessions currently scheduled for this course.
This is an online course. You will need to complete approximately 11 hours of online study, each week, for your enrolment duration of 18 months.
You can increase the hours of online study per week to complete the course sooner.
You can also expect to complete approximately 8 hours of additional study each week outside of class hours, including independent study, research, practice and assignments and the 36 required service periods.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who:
- require skills and knowledge to work effectively in the hospitality industry, to meet the specific requirements of industry and employers.
- No pre-existing qualification, skills, knowledge or experience is required.
- Learners in this cohort will most likely be from a range of adult age groups, from diverse social, language and cultural backgrounds and have varied educational histories.
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Studiosity - online access to a real life tutor
- Easy computing online short courses
- Access to local TAFE libraries
An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments. 36 service periods are required to be completed.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.
You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 241.
For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information
Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.
If you require competency card/certificates an additional cost is required:
- RSA - $85 (unit SITHFAB002)
- Food Safety Supervisor Certificate - $30 (units SITXFSA001 and SITXFSA002)
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW RecognitionIncidental Cost
- Course Related Materials Charge - $30.00
Before you can start a traineeship, you first need to find an employer in the industry you're interested in that will support you through your studies. You and your employer should contact an Apprenticeship Network Provider (ANP) and tell them you're interested in studying at TAFE NSW. The ANP will help you and your employer to complete a Training Contract. Once you have a Training Contract, we will help you, your employer and the ANP to complete a Training Plan Proposal. Once you have both these documents, the ANP will lodge them with Training Services NSW and we will contact you to complete your enrolment.
Find out more: https://www.training.nsw.gov.au/apprenticeships_traineeships/students/getting_started.html
Find out more about Applying and Enrolling
|BSBDIV501||Manage diversity in the workplace|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS007||Enhance customer service experiences|
|SITXFIN003||Manage finances within a budget|
|SITXHRM001||Coach others in job skills|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXWHS003||Implement and monitor work health and safety practices|
|BSBITU202||Create and use spreadsheets|
|FSKLRG11||Use routine strategies for work-related learning|
|SITHFAB002||Provide responsible service of alcohol|
|SITHIND002||Source and use information on the hospitality industry|
|SITXEBS001||Use social media in a business|
|SITXFIN002||Interpret financial information|
|SITXFSA001||Use hygienic practices for food safety|
|SITXFSA002||Participate in safe food handling practices|
|SITXHRM006||Monitor staff performance|
|SITXMPR005||Participate in cooperative online marketing initiatives|
|SITXWHS002||Identify hazards, assess and control safety risks|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Phone 131 601
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