Course Start Date
17.3 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership, communication and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.
LEARN NEW SKILLS
Through theoretical and practical course work, you will learn to:
- Lead and manage people
- Monitor work operations
- Provide advice on food and beverage pairings
- Enhance customer service experiences
- Manage conflict in the workplace
- Contribute to work health and safety procedures
DEVELOP YOUR TALENT
Develop the personal skills that will help you get ahead:
- Strong communication skills
- Advanced problem solving and decision making
- A strong set of service values
ACHIEVE YOUR GOALS
Completing this course will provide you with:
- A nationally recognised qualification at Certificate IV level
- Responsible Service of Alcohol interim certificate
- Strong pathways to continued studies to enhance your career opportunities
Career outcomes and job roles:
- Restaurant supervisor
- Duty manager
- Food and beverage supervisor
- Front office supervisor
- Housekeeping supervisor
- Gaming supervisor
GROW YOUR CAREER
Take your career further:
- Diploma of Hospitality Management
- Advanced Diploma of Hospitality Management
- Bachelor of Business with TAFE NSW Degrees
Employers need responsible and capable team leaders to help their workplaces function smoothly. Employment in the hospitality industry is expected to increase significantly in the five years to 2023 at 12.1% or around 91,000 additional jobs.
There are no information sessions currently scheduled for this course
This is a blended flexible course. You will need to complete approximately 17.3 hours of study per week.
You may also be required to complete approximately 3.3 hours of additional study each week outside of class hours, including private studies, assessment preparation and research.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who would like to take up the role of a highly skilled hospitality operations employee. The course content covers a broad range of hospitality and managerial knowledge and skills to enable you to work as a supervisor or middle manager in a hospitality business. An on-campus restaurants will help you get the competitive edge and ensure your training is linked to real-world career outcomes from fine-dining restaurants to caterers and clubs to cafes.
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
The course is delivered flexibly by a mix of face to face classes, self-paced distance learning and activities combined with workshop sessions.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
A course related fee of $85 for your RSA and $40 for your RCG card is applicable for this course. These prices are subject to change without notice by the Office of Liquor and Gaming. If you have a current RSA or RCG card you do not need to pay these fees.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Blended learning provides students with access to a wide range of courses and training opportunities from a local TAFE NSW campus or from home.
Blended learning combines online, web/video conferencing, and workshops including:
Study using the TAFE Digital online learning platform.
Connected learning on campus
Connected learning enables you to attend your nearest TAFE NSW campus to participate in scheduled video conference classes with your teacher and other students located around the state.
Mobile training units
Mobile training units can be mobilised across many TAFE NSW locations and enable you to access teachers and specialised equipment and resources required on training days.
|BSBDIV501||Manage diversity in the workplace|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS007||Enhance customer service experiences|
|SITXFIN003||Manage finances within a budget|
|SITXHRM001||Coach others in job skills|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITHFAB002||Provide responsible service of alcohol|
|SITHFAB014||Provide table service of food and beverage|
|SITHFAB016||Provide advice on food|
|SITHGAM001||Provide responsible gambling services|
|SITHIND002||Source and use information on the hospitality industry|
|SITXEBS002||Develop, implement and monitor the use of social media in a business|
|SITXFSA001||Use hygienic practices for food safety|
|SITXFSA002||Participate in safe food handling practices|
|SITXWHS002||Identify hazards, assess and control safety risks|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Cnr Browne & Harold Sts, Forbes
Phone 131 601
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