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Offering Info

Certificate IV in Hospitality

  • National Course Code: SIT40416
  • TAFE NSW code: SIT40416-01V01-20WCN-035

Location – Mudgee

Study Type

Blended

Course Start Date

Enquire Now

Study Commitment

17.3 Hours per week

Duration

18 Months

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership, communication and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.

LEARN NEW SKILLS

Through theoretical and practical course work, you will learn to:

  • Lead and manage people
  • Monitor work operations
  • Provide advice on food and beverage pairings
  • Enhance customer service experiences
  • Manage conflict in the workplace
  • Contribute to work health and safety procedures

DEVELOP YOUR TALENT

Develop the personal skills that will help you get ahead:

  • Strong communication skills
  • Advanced problem solving and decision making
  • A strong set of service values

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Certificate IV level
  • Responsible Service of Alcohol interim certificate
  • Strong pathways to continued studies to enhance your career opportunities

Career outcomes and job roles:

  • Restaurant supervisor
  • Duty manager
  • Food and beverage supervisor
  • Front office supervisor
  • Housekeeping supervisor
  • Gaming supervisor

GROW YOUR CAREER

Take your career further:

  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management
  • Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Employers need responsible and capable team leaders to help their workplaces function smoothly. Employment in the hospitality industry is expected to increase significantly in the five years to 2023 at 12.1% or around 91,000 additional jobs.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

TRAINING PACKAGE REQUIREMENTS

There are no Training Package entry requirements for this qualification.

TAFE NSW REQUIREMENTS

TAFE NSW offers the Certificate IV in Hospitality as either a traineeship or non-traineeship, so you can create the career you want. Depending on the course you choose and the campus you want to study at you will need to provide evidence that you meet all relevant entry criteria.

Traineeship

To be eligible for this course you must:

  • Be employed in hospitality industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Non-traineeship

There are no Training Package entry requirements for non-trainees enrolling in this course.

LICENSING REQUIREMENTS

This qualification includes electives with licensing requirements that are regulated by Liquor and Gaming NSW.

RSA and RCG

  • Provide responsible service of alcohol (RSA)
  • Provide responsible gambling services (RCG)

If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately and is only valid for a short period while you apply for your permanent competency card through Service NSW.

It's important to note that you while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Other electives

Some of the electives in this course require you to hold an RSA and be 18 years old.

If you are 17 years old, we can tailor the course to your specific circumstances. Contact us to talk through the options available to you.

WORK PLACEMENT

At TAFE NSW we provide training that includes hands-on, practical experience. Work placement ensures you have the job ready skills to achieve competency in this course.

You will be required to undertake 36 service periods and approximately half of the service periods will be conducted at TAFE in a simulated workplace. The remaining service periods may involve paid work, work placement or a combination of both.

If work placement is required, TAFE NSW will arrange your work placement with a suitable industry employer.

BE PREPARED

To be prepared for this course, it is recommended that you have:

  • Numeracy and literacy skills at a Year 10 high school level
  • Good communication skills

Note: The NSW Liquor and Gaming regulations require you to be 18 years of age or older to obtain a competency card that allows you to serve or supply alcohol or work with gaming machines.

If you are under 18 years old, or if you need support in preparation for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To successfully complete this course, you will need to participate in a blended delivery by a mix of face to face classes, self-paced distance learning and activities combined with workshop sessions. You will need to access a computer and the internet. You are welcome to use the facilities at your local TAFE campus.

We use a number of delivery methods including face to face classes and workshops, Adobe Connect Classroom, paper-based workbooks and Moodle online student learning system.

If you do not have recent practical experience in hospitality, you will need to arrange to work for 36 service periods either in our restaurant or a suitable hospitality workplace. Service periods are available Monday & Tuesday night in our apprentice dining room in Orange or you may use your current workplace service. You can discuss this with your teacher at orientation. For the service periods in our dining room you will need a food service uniform of black skirt or pants and a black or white collared shirt and black leather enclosed shoes.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course

STUDY COMMITMENT

This is a blended flexible course. You will need to complete approximately 17.3 hours of study per week.

You may also be required to complete approximately 3.3 hours of additional study each week outside of class hours, including private studies, assessment preparation and research.

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who would like to take up the role of a highly skilled hospitality operations employee. The course content covers a broad range of hospitality and managerial knowledge and skills to enable you to work as a supervisor or middle manager in a hospitality business. An on-campus restaurants will help you get the competitive edge and ensure your training is linked to real-world career outcomes from fine-dining restaurants to caterers and clubs to cafes.

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

The course is delivered flexibly by a mix of face to face classes, self-paced distance learning and activities combined with workshop sessions.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

A course related fee of $85 for your RSA and $40 for your RCG card is applicable for this course. These prices are subject to change without notice by the Office of Liquor and Gaming. If you have a current RSA or RCG card you do not need to pay these fees.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Blended learning provides students with access to a wide range of courses and training opportunities from a local TAFE NSW campus or from home.

Blended learning combines online, web/video conferencing, and workshops including:

Online
Study using the TAFE Digital online learning platform.

Connected learning on campus
Connected learning enables you to attend your nearest TAFE NSW campus to participate in scheduled video conference classes with your teacher and other students located around the state.

Mobile training units
Mobile training units can be mobilised across many TAFE NSW locations and enable you to access teachers and specialised equipment and resources required on training days.

Core Units
Number Title
BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service
SITXCCS007 Enhance customer service experiences
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
Number Title
BSBADM502 Manage meetings
BSBRSK501 Manage risk
SITHFAB002 Provide responsible service of alcohol
SITHFAB014 Provide table service of food and beverage
SITHFAB016 Provide advice on food
SITHGAM001 Provide responsible gambling services
SITHIND002 Source and use information on the hospitality industry
SITXEBS002 Develop, implement and monitor the use of social media in a business
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXHRM002 Roster staff
SITXWHS002 Identify hazards, assess and control safety risks

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Western Connect
Cnr Browne & Harold Sts, Forbes
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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