Course Start Date
18.5 Hours per week
- Nationally Recognised Training
- Traineeship Allowed
- This training is subsidised by the NSW Government
The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.
LEARN NEW SKILLS
Through a mix of theory and practical coursework, learn to:
- Lead and manage people
- Monitor work operations
- Provide advice on food and beverage pairings
- Enhance customer service experiences
- Manage conflict in the workplace
- Contribute to work health and safety procedures
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- Leadership and management abilities
- The ability to work independently and show initiative
- Quick problem solving skills
- A focus on people
- A commitment to providing high levels of customer service
- Great communication skills
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A nationally recognised qualification at Certificate IV level
- Responsible Service of Alcohol interim certificate
- Strong pathways to continued studies to enhance your career opportunities
- Duty manager
- Food and beverage supervisor
- Front office supervisor
- Housekeeping supervisor
- Gaming supervisor
- Shift manager
GROW YOUR CAREER
Take your career further with the:
- Diploma of Hospitality Management
- Advanced Diploma of Hospitality Management
- Bachelor of Business with TAFE NSW Degrees
To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.
|Monday, 7 June 2021||9.00am to 10.00am||Mount Druitt Campus, Building B, Ground Level, Room BG.29|
|Tuesday, 15 June 2021||5.30pm to 6.30pm||Mount Druitt Campus, Building B, Ground Level, Room BG.29|
|Thursday, 17 June 2021||9.00am to 10.00am||Mount Druitt Campus, Building B, Ground Level, Room BG.29|
|Monday, 21 June 2021||9.00am to 10.00am||Mount Druitt Campus, Building B, Ground Level, Room BG.29|
|Wednesday, 23 June 2021||5.30pm to 6.30pm||Mount Druitt Campus, Building B, Ground Level, Room BG.29|
|Thursday, 24 June 2021||1.00pm to 2.00pm||Mount Druitt Campus, Building B, Ground Level, Room BG.29|
This is a full time, blended delivery course. You will need to attend approximately 11.3 hours of class, over 4 days a week, for 36 weeks. As well as the in-class component, you will need to complete approximately 7.2 hours of other study per week.
You may also be required to complete approximately 3.7 hours of additional study each week outside of class hours, including assessment/assignment preparation and private study.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who:
- are from diverse backgrounds including school leavers, mature age, career change, long term unemployed, returning to work and existing workers wanting formal qualifications.
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
SUGGESTED STUDY PATHWAYS
Upon successful completion of Certificate IV in Hospitality, you may be eligible for course credit to study the following qualifications:
- SIT40516 Certificate IV in Commercial Cookery
- SIT40716 Certificate IV in Patisserie
SERVICES AND STUDY SUPPORT
There are additional learning and study tools available for this course, including:
- Aboriginal and/or Torres Strait Islander Student Support and Services
- Accessibility and Disability Services
- Personal Counselling
- Vocational Counselling
- Learning Support
- International Student Support
- Multicultural Support
You may be eligible for assistance if you have barriers to your education, please contact the section.
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Monday 9.00am to 3.30pm, Tuesday 3.00pm to 9.00pm, Wednesday 9.00am to 1.00pm and Friday 9.00am to 3.00pm. This timetable may change and will be confirmed by your teacher.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
You will need to provide for yourself the following resources which you will keep when you complete your study:
- Uniform consisting of a black skirt or pants and a black or long sleeved shirt and closed in non-slip black shoes: $100.00-$150.00 approx.
- Responsible Service of Alcohol Licence (RSA): $87.00
- Responsible Conduct of Gambling Licence (RCG): $41.00
- Padlock for lockers
Additional Licence fees not covered by your course fee will need to be paid. If you already have these you are not required to pay this fee.
No bags are permitted in the classrooms, kitchens or restaurant areas. Lockers may be used to store belongings during class times, however you must provide your own lock.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
|SITXFIN003||Manage finances within a budget|
|BSBDIV501||Manage diversity in the workplace|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS007||Enhance customer service experiences|
|SITXHRM001||Coach others in job skills|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXWHS003||Implement and monitor work health and safety practices|
|BSBITU306||Design and produce business documents|
|SITHFAB002||Provide responsible service of alcohol|
|SITHFAB003||Operate a bar|
|SITHFAB004||Prepare and serve non-alcoholic beverages|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB010||Prepare and serve cocktails|
|SITHFAB014||Provide table service of food and beverage|
|SITHFAB016||Provide advice on food|
|SITHFAB017||Provide advice on food and beverage matching|
|SITHGAM001||Provide responsible gambling services|
|SITXFIN001||Process financial transactions|
|SITXFSA001||Use hygienic practices for food safety|
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Mount Street & North Parade, Mount Druitt
Phone 131 601
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