null

Offering Info

Certificate IV in Hospitality

  • National Course Code: SIT40416
  • TAFE NSW code: SIT40416-01V01-21WCN-032

Western NSW multiple locations: Connected

Armidale, Bathurst, Bourke, Brewarrina, Broken Hill, Boggabilla, Coonabarabran, Coomealla, Cobar, Condobolin, Coonamble, Cowra, Dubbo, Dunedoo, Forbes, Glen Innes, Gunnedah, Gilgandra, Grenfell, Inverell, Lake Cargelligo, Lightning Ridge, Lithgow, Moree, Menindee, Mudgee, Narrabri, Nyngan, Orange, Parkes, Quirindi CLC, Tamworth, Tenterfield, Walgett, Warren, Wellington, Wilcannia

Attendance

Part Time

Delivery

Combination

Course Start Date

Enquire Now

Study Commitment

17.4 Hours per week

Duration

18 Months

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Lead and manage people
  • Monitor work operations
  • Provide advice on food and beverage pairings
  • Enhance customer service experiences
  • Manage conflict in the workplace
  • Contribute to work health and safety procedures

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • Leadership and management abilities
  • The ability to work independently and show initiative
  • Quick problem solving skills
  • A focus on people
  • A commitment to providing high levels of customer service
  • Great communication skills

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A nationally recognised qualification at Certificate IV level
  • Responsible Service of Alcohol interim certificate
  • Strong pathways to continued studies to enhance your career opportunities

Career opportunities

  • Duty manager
  • Food and beverage supervisor
  • Front office supervisor
  • Housekeeping supervisor
  • Gaming supervisor
  • Shift manager

GROW YOUR CAREER

Take your career further with the:

  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management
  • Bachelor of Business with TAFE NSW Degrees

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol in this course now.

Traineeship
TAFE NSW also offers the Certificate IV in Hospitality as a traineeship. To be eligible as a trainee you must:

  • Be employed in the hospitality industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

COURSE SUCCESS REQUIREMENTS

During your study, you will need to meet specific requirements to complete your coursework. Your teacher will let you know when you need to provide evidence of:

  • A valid license or proof of age card, proving that you are at least 18 years old

This is mandatory for the following electives:

  • Provide responsible service of alcohol
  • Provide responsible gambling services

If you are under 18 or need support in preparation for study, contact us about your options.

WORK PLACEMENT

Work placement provides you with opportunities to practice responding to situations or circumstances that cannot be replicated in a simulated environment.

You will be required to complete a minimum of 36 service periods. Some of these are scheduled as part of your course, while others are undertaken in approved work placement.

LICENSING REQUIREMENTS

NSW Liquor and Gaming regulations require you to be at least 18 years of age to obtain a competency card and work with alcohol or gaming machines.

TAFE NSW will provide you with an interim certificate that is valid for a short time while you apply for a competency card. To find out more, visit the Liquor and Gaming NSW website.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, we recommend you have:

  • Numeracy and literacy skills at a Year 10 high school level
  • Good communication skills
  • The ability to multi-task and respond well to busy environments
  • An interest in hospitality, providing customer service and working in a fast-paced, shift environment
  • Teamwork skills and enjoy working with others

If you need help preparing for study, contact us about your options.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence of proof of age. You must be over 18 to complete the alcohol related units in this course.

To successfully complete this course, you will need access to a computer and the internet. If you do not have access at home you are welcome to use the on campus facilities. If you do not have enough hospitality practical experience you will need to complete 36 service periods in a hospitality business in your local area. Please discuss your work experience with your teacher to ensure the business meets your training needs. You will need to provide a service uniform of black pants or skirt and black buttoned shirt with a collar if you wish to complete any shifts in the Orange campus restaurant. You will also need black fully enclosed non slip sole shoes to enter the commercial kitchen.

You will need to complete 36 service periods in an approved food and beverage business. If you need to complete fine dining service periods you will be able to do so in the Orange TAFE campus restaurant or a suitable business in your local area.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course

STUDY COMMITMENT

This is a blended part time day course. You will need to attend approximately 3 hours of class, over 1 day a week, for 18 months. As well as the in-class component, you will need to complete approximately 14 hours of other study per week.

You may also be required to complete approximately 2.8 hours of additional study each week outside of class hours, including research and assignment preparation and individual study.

This course is offered by Connected Classroom. This is just like a regular classroom, but teachers and students use the latest video conferencing technologies.

Your teacher can be in one TAFE location, and you can join the class from another TAFE location using video conferencing equipment or a mobile device. You can also join in from a venue in a participating regional community. You will be able to see and talk to your teacher and other students as though they were in the room with you. You will also have access to support to meet your learning needs.

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who want to gain employment in a range of hospitality businesses serving food and beverage products. You will learn all the skills you need to serve in a fine dining restaurant.

SERVICES AND STUDY SUPPORT

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

This course is currently scheduled on Monday from 5.00pm to 6.00pm. This timetable may change and will be confirmed by your teacher.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

ADDITIONAL RESOURCES

You will need to pay $87 for your RSA card and $41 for your RCG competency card. If you already hold a Liquor and Gaming competency card for both skills you do not need to pay this fee.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Blended learning provides students with access to a wide range of courses and training opportunities from a local TAFE NSW campus or from home.

Blended learning combines online, web/video conferencing, and workshops including:

Online
Study using the TAFE Digital online learning platform.

Connected learning on campus
Connected learning enables you to attend your nearest TAFE NSW campus to participate in scheduled video conference classes with your teacher and other students located around the state.

Mobile training units
Mobile training units can be mobilised across many TAFE NSW locations and enable you to access teachers and specialised equipment and resources required on training days.

Core Units
Number Title
BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service
SITXCCS007 Enhance customer service experiences
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
Number Title
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB007 Serve food and beverage
SITHFAB010 Prepare and serve cocktails
SITHFAB012 Provide advice on Australian wines
SITHFAB016 Provide advice on food
SITHGAM001 Provide responsible gambling services
SITHIND002 Source and use information on the hospitality industry
SITXEBS001 Use social media in a business
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXHRM002 Roster staff

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Locations

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure