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Offering Info

Diploma of Travel and Tourism Management

  • National Course Code: SIT50116
  • TAFE NSW code: SIT50116-01V01-20ULT-002

Location – Ultimo (Stage 2 Certificate lll entry)

Study Type

Full Time

Course Start Date

Enquire Now

Study Commitment

20 Hours per week

Duration

18 Weeks

  • Nationally Recognised Training
  • This training is subsidised by the NSW Government
  • VET Student Loans Available

Course Details

The nationally accredited Diploma of Travel and Tourism Management is your management pathway to a career as a manager of a travel agency, tours, incentives, sales, or marketing in the exciting world or travel and tourism. Now is a great time to establish yourself as a leader in this exciting and booming industry.

LEARN NEW SKILLS

Through theory and practical course work, you will learn to:

  • Lead and manage a team
  • Coordinate tourism duties and promotional activities
  • Manage competing priorities, finances and risk
  • Produce marketing strategies
  • Manage projects
  • Analyse tourism data

DEVELOP YOUR TALENT

Develop the personal attributes that will help you get ahead in this career:

  • Great communication skills
  • Strong interpersonal skills and enjoy working with people
  • Patience and attention to detail
  • Advanced management skills and an established leadership style

ACHIEVE YOUR GOALS

Complete this course and gain:

  • A nationally recognised Diploma qualification
  • The confidence to work at a strategic level leading a team

Career opportunities:

  • Product manager
  • Reservations and sales manager
  • Travel agency manager
  • Tour operations manager

GROW YOUR CAREER

Take your career further:

  • Advanced Diploma of Travel and Tourism Management
  • Bachelor of Business with TAFE NSW Degrees

You could also undertake this course as part of a dual qualification through TAFE NSW and the University of Canberra:

  • Bachelor of Events and Tourism Management

INDUSTRY DEMAND

Tourism is one of five super-growth sectors primed to drive new jobs and advance the economy over the next decade. Tourism is a $100 billion industry and accounts for 10% of Australias exports. There is an estimated shortage of 38,000 workers in this sector making now a great time to join the industry or establish yourself in a leadership roles with this course.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

TRAINING PACKAGE REQUIREMENTS

There are no entry requirements for this qualification.

TAFE NSW REQUIREMENTS

There are no entry requirements for this qualification.

LICENSING REQUIREMENTS

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

BE PREPARED

To be prepared for this course, it is recommended that you have:

  • A passion for the travel industry
  • The ability to communicate and work well with others
  • Attention to detail
  • An aptitude for management and leadership

If you need support in preparation for study, contact us about your options.

To be enrolled in this course, you need to be able to provide evidence that you have completed one or more of the following: Clll in Travel, Clll in Tourism, Clll in Guiding, CIV in Travel and Tourism and/or the CIV in Guiding.

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is a full time blended course. You will need to attend approximately 20 hours of class, over 3 days a week, for 18 weeks.

You may also be required to complete approximately 13 hours of additional study each week outside of class hours, including private study, research, assignment preparation (independent study, research, practice and assignments).

IS THIS COURSE RIGHT FOR YOU?

This course offering is designed for people who:
wish to gain entry-level employment and subsequent advancement in the travel and tourism industry. Examples of travel and tourism entry-level roles are international wholesale consultant, personal travel organisers, airline sales agents, reservations sales agents and corporate travel consultants.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

You will need to attend approximately 20 hours of class a week over 3 days. An indication of how your weekly timetable may look is: Wednesday 9:30am to 5:30pm and Thursday 09:30am to 5:15pm and Friday 9:30am to 5:00pm

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

PAYMENT OPTIONS AND ASSISTANCE

This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.

To complete your VET Student Loan application, you will need to provide:

  • Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
  • Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
To be eligible for a VET Student Loan, you will need to be assessed as academically suitable to undertake high level VET study. You will need to provide:
  • A copy of your Australian Year 12 Certificate; OR
  • A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
If you intend to apply for a VET Student Loan, its important you know your student obligations.

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:
Be prepared to spend up to $100 for entry fees, transport, etc. for scheduled field trips, excursions and tour projects.

Find out more about VET Student Loans

Direct payment by Unit of Study instalments is available for this course.

The Units of Study and associated fees for this course are detailed above. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enquire now for Semester 2 2020 and be notified when enrolments open.

TAFE NSW is open for business so to find out more information on this course including when it will start and how it will be delivered (face-to-face, in a virtual classroom, self-paced, online or a mixture), submit an online enquiry by clicking the Enquire Now button on this page. You can also call 131 601 during business hours* to chat with a member of our friendly customer service team.

* Our customer service team are available from Monday to Friday, 9am to 5pm AEST.

Core Units
Number Title
BSBDIV501 Manage diversity in the workplace
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN002 Interpret financial information
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
Number Title
SITTPPD001 Package tourism products
SITTTSL003 Provide advice on international destinations
SITTTSL004 Provide advice on Australian destinations
SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITTTSL008 Book supplier products and services
SITTTSL010 Use a computerised reservations or operations system
SITTTSL012 Construct normal international airfares
SITTTSL013 Construct promotional international airfares
SITXMGT003 Manage projects
SITXMPR004 Coordinate marketing activities

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Ultimo, Main Campus
651-731 Harris Street, Ultimo
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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