Diploma of Hospitality Management
- National Course Code: SIT50416
- TAFE NSW code: SIT50416-01V02-20HAM-044
Location – Hamilton (Focused on Resorts)
Study Type
Full Time
Course Start Date
Enquire Now
Study Commitment
24.6 Hours per week
Duration
1 Year
- Nationally Recognised Training
- This training is subsidised by the NSW Government
- VET Student Loans Available
Course Details
The nationally accredited Diploma of Hospitality Management prepares you for management roles, including event and function manager and hotel manager, in the diverse and fast-growth hospitality sector. Learn the essentials of operational and financial hospitality management and refine your people leadership style for results.
LEARN NEW SKILLS
Through theoretical and practical course work, you will learn to:
- Lead hospitality services in real and simulated environments
- Manage and deliver operational plans
- Enhance customer service experiences
- Prepare and manage budgets
- Manage difficult situations and conflict
- Lead a team of professionals
DEVELOP YOUR TALENT
Develop the attributes needed to get ahead in this industry:
- An ability to build a positive team culture
- Strong communication skills
- The drive to provide outstanding customer service
ACHIEVE YOUR GOALS
Completing this course will provide you with:
- A nationally recognised qualification at Diploma level
- Confidence in your leadership approach
- Strong study pathways for career progression
Career outcomes and job roles:
- Bar manager
- Cafe manager
- Restaurant manager
- Licensed club manager
- Hotel manager
GROW YOUR CAREER
Take your career further with advanced study pathways:
- Advanced Diploma of Hospitality Management
- Bachelor of Events and Tourism Management - 279JA (in partnership with University of Canberra)
- Bachelor of Business
INDUSTRY DEMAND
Employment in the hospitality industry is expected to increase by 12.1% in the next five years which means an additional 91,000 jobs. The Diploma of Hospitality Management will prepare you for leadership roles in this exciting, growing and global sector.
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
There are no entry requirements for this qualification. You can enrol in this course now.
ADDITIONAL REQUIREMENTS
With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
To successfully complete this course, you will need to:
- Provide hospitality service to customers for a minimum of 12 complete service periods (shifts).
- Complete a maximum of 6 shifts on campus and the remainder can be signed off by a workplace supervisor during work experience.
Students are required to wear - black buisness pants, black covered leather shoes and a TAFE NSW Buisness shirt (supplied).
INFORMATION SESSIONS
There are no information sessions currently scheduled for this course.
STUDY COMMITMENT
This is a full time course. You will need to attend approximately 14.1 hours of class, over 3 days a week, for 36 weeks. As well as the in-class component, you will need to complete approximately 10.5 hours of other study per week.
You may also be required to complete approximately 1.7 hours of additional study each week outside of class hours, including work experience (total hours of 160).
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who:
This qualification targets individuals who have an interest in hospitality service, sales or operational skills.
Possible job titles include:
- Food and beverage attendant
- Cafe attendant
- Bar attendant
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Studiosity - online access to a real life tutor
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Tuesday, Wednesday, from 9.00am to 3.30pm and Thursday from 2.00pm to 9.30pm. This timetable may change and will be confirmed by your teacher.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
PAYMENT OPTIONS AND ASSISTANCE
This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.
To complete your VET Student Loan application, you will need to provide:
- Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
- Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
- A copy of your Australian Year 12 Certificate; OR
- A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
- Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
Find out more about VET Student Loans
Direct payment by Unit of Study instalments is available for this course.
The Units of Study and associated fees for this course are detailed above. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
RECOGNITION
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enquire now for Semester 2 2020 and be notified when enrolments open.
TAFE NSW is open for business so to find out more information on this course including when it will start and how it will be delivered (face-to-face, in a virtual classroom, self-paced, online or a mixture), submit an online enquiry by clicking the Enquire Now button on this page. You can also call 131 601 during business hours* to chat with a member of our friendly customer service team.
* Our customer service team are available from Monday to Friday, 9am to 5pm AEST.
Core Units
| Number | Title |
|---|---|
| BSBDIV501 | Manage diversity in the workplace |
| BSBMGT517 | Manage operational plan |
| SITXCCS007 | Enhance customer service experiences |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXCOM005 | Manage conflict |
| SITXFIN003 | Manage finances within a budget |
| SITXFIN004 | Prepare and monitor budgets |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITXHRM002 | Roster staff |
| SITXHRM003 | Lead and manage people |
| SITXMGT001 | Monitor work operations |
| SITXMGT002 | Establish and conduct business relationships |
| SITXWHS003 | Implement and monitor work health and safety practices |
Elective Units
| Number | Title |
|---|---|
| BSBADM502 | Manage meetings |
| BSBITU306 | Design and produce business documents |
| SITHACS002 | Provide housekeeping services to guests |
| SITHACS003 | Prepare rooms for guests |
| SITHACS008 | Provide accommodation reception services |
| SITHFAB002 | Provide responsible service of alcohol |
| SITHFAB005 | Prepare and serve espresso coffee |
| SITHFAB014 | Provide table service of food and beverage |
| SITHIND004 | Work effectively in hospitality service |
| SITTTSL007 | Process reservations |
| SITTTSL010 | Use a computerised reservations or operations system |
| SITXFIN002 | Interpret financial information |
| SITXFSA001 | Use hygienic practices for food safety |
| SITXHRM001 | Coach others in job skills |
| SITXHRM004 | Recruit, select and induct staff |
Possible job titles include:
banquet or function manager
bar manager
cafe manager
chef de cuisine
chef patissier
club manager
executive housekeeper
front office manager
gaming manager
kitchen manager
motel manager
restaurant manager
sous chef
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Course Location
Hamilton
91 Parry Street,
Newcastle West
Phone
131 601
Download Course Brochure
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