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Offering Info

Diploma of Hospitality Management

  • National Course Code: SIT50416
  • TAFE NSW code: SIT50416-01V02-20NEP-102

Location – Nepean, Kingswood

Study Type

Full Time

Course Start Date

Enquire Now

Study Commitment

18.3 Hours per week

Duration

36 Weeks

  • Nationally Recognised Training
  • This training is subsidised by the NSW Government
  • VET Student Loans Available

Course Details

The nationally accredited Diploma of Hospitality Management prepares you for management roles, including event and function manager and hotel manager, in the diverse and fast-growth hospitality sector. Learn the essentials of operational and financial hospitality management and refine your people leadership style for results.

LEARN NEW SKILLS

Through theoretical and practical course work, you will learn to:

  • Lead hospitality services in real and simulated environments
  • Manage and deliver operational plans
  • Enhance customer service experiences
  • Prepare and manage budgets
  • Manage difficult situations and conflict
  • Lead a team of professionals

DEVELOP YOUR TALENT

Develop the attributes needed to get ahead in this industry:

  • An ability to build a positive team culture
  • Strong communication skills
  • The drive to provide outstanding customer service

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Diploma level
  • Confidence in your leadership approach
  • Strong study pathways for career progression

Career outcomes and job roles:

  • Bar manager
  • Cafe manager
  • Restaurant manager
  • Licensed club manager
  • Hotel manager

GROW YOUR CAREER

Take your career further with advanced study pathways:

  • Advanced Diploma of Hospitality Management
  • Bachelor of Events and Tourism Management - 279JA (in partnership with University of Canberra)
  • Bachelor of Business

INDUSTRY DEMAND

Employment in the hospitality industry is expected to increase by 12.1% in the next five years which means an additional 91,000 jobs. The Diploma of Hospitality Management will prepare you for leadership roles in this exciting, growing and global sector.

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

There are no entry requirements for this qualification. You can enrol in this course now.

ADDITIONAL REQUIREMENTS

With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

COURSE ENTRY REQUIREMENTS

Work Placement is a requirement of this course. You are required to complete 8 shifts of external work placement for this course. For more information please discuss this with teachers at one of the information sessions

INFORMATION SESSIONS

There are no information sessions currently scheduled for this course.

STUDY COMMITMENT

This is a Full Time Blended course. You will need to attend approximately 18.3 hours of class, 3-4 days a week for 36 weeks.

You may also be required to complete approximately 4.4 hours of additional study each week outside of class hours, including assessment preparation, private study or service mandatory work experience.

IS THIS COURSE RIGHT FOR YOU?

This course delivery is designed for people who are learners are from diverse backgrounds including school leavers, mature age, career change, long term unemployed, returning to work and existing workers wanting formal qualifications.

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

Training and assessment strategies reflect the skills and knowledge required of industry and industry practices are holistically assessed during the delivery of the units. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, caf?s, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

SERVICES AND STUDY SUPPORT

TAFE NSW provides the following services to ensure a supported and successful learning environment for all students:

  • Aboriginal and/or Torres Strait Islander Student Support and Services
  • Accessibility and Disability Services
  • Personal Counselling
  • Vocational Counselling
  • Learning Support
  • International Student Support
  • Scholarships
  • Multicultural Support

Detailed current information on these Support Services are made available to staff and students at TAFE NSW Student Services. Additionally, every student is supported by a dedicated Student Services team at each campus location.
Tutorial support is available on needs basis following individual assessment using RU Ready/BKSB LLN assessment tool. Group tutorial sessions are offered up to 2 hrs per week timetabled for the cohort.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Studiosity - online access to a real life tutor
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID 19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.

Monday (9 am-3.30 pm), Tuesday (9.30 am-2.30 pm), Thursday (9 am-12 pm) and Friday (9 am-1.30 pm. Required to complete service periods either on Tuesday or Wednesday according to a roster. This timetable may change and will be confirmed.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

PAYMENT OPTIONS AND ASSISTANCE

This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.

To complete your VET Student Loan application, you will need to provide:

  • Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
  • Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
To be eligible for a VET Student Loan, you will need to be assessed as academically suitable to undertake high level VET study. You will need to provide:
  • A copy of your Australian Year 12 Certificate; OR
  • A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
If you intend to apply for a VET Student Loan, its important you know your student obligations.

ADDITIONAL RESOURCES

This course contains licencing units that incur the following costs:

  • Provide responsible service of alcohol $85
  • Provide responsible conduct of gaming $40
  • Food Safety Supervisor Certificate $30
  • Additional Cost of a Uniform is required approx $150

Find out more about VET Student Loans

Direct payment by Unit of Study instalments is available for this course.

The Units of Study and associated fees for this course are detailed above. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Incidental Cost
  • Student Association - $20.00

Enquire now for Semester 2 2020 and be notified when enrolments open.

TAFE NSW is open for business so to find out more information on this course including when it will start and how it will be delivered (face-to-face, in a virtual classroom, self-paced, online or a mixture), submit an online enquiry by clicking the Enquire Now button on this page. You can also call 131 601 during business hours* to chat with a member of our friendly customer service team.

* Our customer service team are available from Monday to Friday, 9am to 5pm AEST.

Core Units
Number Title
SITXCCS008 Develop and manage quality customer service practices
SITXCCS007 Enhance customer service experiences
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
SITXHRM003 Lead and manage people
SITXCOM005 Manage conflict
BSBDIV501 Manage diversity in the workplace
SITXFIN003 Manage finances within a budget
BSBMGT517 Manage operational plan
SITXMGT001 Monitor work operations
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
Elective Units
Number Title
SITXFIN001 Process financial transactions
SITHFAB001 Clean and tidy bar areas
SITXFIN002 Interpret financial information
SITXHRM006 Monitor staff performance
SITHFAB003 Operate a bar
SITXFSA002 Participate in safe food handling practices
SITHFAB010 Prepare and serve cocktails
SITHFAB005 Prepare and serve espresso coffee
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB016 Provide advice on food
SITHGAM001 Provide responsible gambling services
SITHFAB002 Provide responsible service of alcohol
SITHFAB014 Provide table service of food and beverage
SITXHRM004 Recruit, select and induct staff
SITHIND002 Source and use information on the hospitality industry
SITXFSA001 Use hygienic practices for food safety
SITHIND004 Work effectively in hospitality service

Note: Not all elective units listed may be available to study, please enquire for more information.

Possible job titles include:
banquet or function manager
bar manager
cafe manager
chef de cuisine
chef patissier
club manager
executive housekeeper
front office manager
gaming manager
kitchen manager
motel manager
restaurant manager
sous chef

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Nepean, Kingswood
Great Western Highway, Kingswood
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

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