Course Start Date
01 Feb 2021
31.2 Hours per week
- Nationally Recognised Training
- This training is subsidised by the NSW Government
- VET Student Loans Available
The nationally accredited Diploma of Hospitality Management prepares you for management roles, including event and function manager and hotel manager, in the diverse and fast-growth hospitality sector. Learn the essentials of operational and financial hospitality management and refine your people leadership style for results.
LEARN NEW SKILLS
Through theoretical and practical course work, you will learn to:
- Lead hospitality services in real and simulated environments
- Manage and deliver operational plans
- Enhance customer service experiences
- Prepare and manage budgets
- Manage difficult situations and conflict
- Lead a team of professionals
DEVELOP YOUR TALENT
Develop the attributes needed to get ahead in this industry:
- An ability to build a positive team culture
- Strong communication skills
- The drive to provide outstanding customer service
ACHIEVE YOUR GOALS
Completing this course will provide you with:
- A nationally recognised qualification at Diploma level
- Confidence in your leadership approach
- Strong study pathways for career progression
Career outcomes and job roles:
- Bar manager
- Cafe manager
- Restaurant manager
- Licensed club manager
- Hotel manager
GROW YOUR CAREER
Take your career further with advanced study pathways:
- Advanced Diploma of Hospitality Management
- Bachelor of Events and Tourism Management 279JA (in partnership with University of Canberra)
- Bachelor of Business
Employment in the hospitality industry is expected to increase by 12.1% in the next five years which means an additional 91,000 jobs. The Diploma of Hospitality Management will prepare you for leadership roles in this exciting, growing and global sector.
To register for an information session, head to tafensw.edu.au/infofest. Students who cannot attend the Information Session please make an online enquiry or contact us on 131 601 for more information about the course!
There are no information sessions currently scheduled for this course.
This is a full time course. You will need to attend approximately 19 hours of class, over 3 days a week (plus a service period), for 36 weeks. As well as the in-class component, you will need to complete approximately 12.2 hours of other study per week.
You may also be required to complete approximately 2.1 hours of additional study each week outside of class hours, including self-directed learning using Futura learning resource, assignment preparation, research and work experience.
Students are expected to complete 36 service shifts in own workplace or campus cafe. Service periods are split into 2 groups for 4 hours.
IS THIS COURSE RIGHT FOR YOU?
This course offering is designed for people who are new-entrants, however, may have experience in basic safety, customer service, retail and hospitality skills via paid part time work as school students, learning undertaken at school, or other life experiences.
It is beneficial if students are in related employment or gain related employment throughout the course. This will enable the completion of service periods not scheduled at TAFE NSW, and provide for a broader experience in line with industry expectations of graduates of this course.
Students undertaking this course must be 18 years of age to gain the Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) NSW Competency Cards. This will mean that students will not be able to perform the requirements of SITHFAB003 Operate a bar and SITHFAB014 Provide table service of food a beverage, or 2 units within the elective bundles without holding an RSA Competency Card.
SERVICES AND STUDY SUPPORT
There are additional learning and study tools available for this course, including:
- Every student supported by a dedicated student services team
- Students have access to Moodle off campus to support their studies.
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
To keep you safe while studying, some of our face to face classes may be replaced with online or connected learning. We have also modified our face to face classes to meet physical distancing requirements and increased cleaning on campus. As restrictions ease, the way you attend your class may change again. If work placement and the demonstration of practical skills are requirements of your course, due to the impacts of COVID-19 there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe. Be assured, we'll keep you informed every step of the way.
This course is currently scheduled on Monday 9.00am to 2.00pm, Wednesday 3.00pm to 9.30pm, Thursday 9.00am to 2.00pm and Friday 9.00am to 1.00pm. This timetable may change and will be confirmed by your teacher.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
PAYMENT OPTIONS AND ASSISTANCE
This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.
To complete your VET Student Loan application, you will need to provide:
- Your Tax File Number (TFN). If you dont have a TFN, click here for information on how to apply for one. You can complete your loan application with a Certificate of Application for a TFN, but must provide your TFN as soon as it is issued. If you dont provide your TFN before your first census day, you will need to pay the tuition fees for that unit of study.
- Your Commonwealth Higher Education Student Support Number (CHESSN) ). If you have previously accessed a loan via the Higher Education Loan Program (HELP), either at TAFE or university, you will already have a CHESSN. You must use the same CHESSN whenever you access a student loan. If you dont have CHESSN, we will allocate one on your behalf.
- A copy of your Australian Year 12 Certificate; OR
- A copy of a certificate showing that you have been awarded a qualification at level 4 or above in the Australian Qualifications Framework (where the language of instruction was English). If you previously completed a Certificate IV or higher qualification at TAFE NSW, just let us know where and when you studied in your application; OR
- Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an approved Language, Literacy and Numeracy test. We will let you know if this is required once you apply.
Students undertaking elective SITHGAM001 Provide responsible conduct of gambling are required to pay an incidental charge of $41 for the RCG Interim Certificate.
Students undertaking the elective SITHFAB002 Provide responsible service of alcohol are required to pay an incidental charge of $86 for the RSA Interim Certificate.
Students undertaking these units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.
You will need to provide for yourself the following resources which you will keep when you complete your study:
- Stationary (Pens, notebook and USB): Approx $15.00
- Students are expected to wear black pants or knee length skirt, closed in black leather shoes and a black button up business shirt.
Find out more about VET Student Loans
Direct payment by Unit of Study instalments is available for this course.
The Units of Study and associated fees for this course are detailed above. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
|Code||Name||Start Date||End Date||Census Date||Amount|
|21CHE00122||UOS1-SIT50416||01 Feb 2021||02 Apr 2021||01 Mar 2021||$1,058.00|
|21CHE00125||UOS2-SIT50416||19 Apr 2021||11 Jun 2021||03 May 2021||$1,058.00|
|21CHE00131||UOS3-SIT50416||12 Jul 2021||17 Sep 2021||02 Aug 2021||$1,058.00|
|21CHE00128||UOS4-SIT50416||05 Oct 2021||26 Nov 2021||01 Nov 2021||$1,056.00|
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
Find out more about Applying and Enrolling
|BSBDIV501||Manage diversity in the workplace|
|BSBMGT517||Manage operational plan|
|SITXCCS007||Enhance customer service experiences|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor budgets|
|SITXGLC001||Research and comply with regulatory requirements|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXMGT002||Establish and conduct business relationships|
|SITXWHS003||Implement and monitor work health and safety practices|
|BSBITU306||Design and produce business documents|
|SITHFAB002||Provide responsible service of alcohol|
|SITHFAB003||Operate a bar|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB010||Prepare and serve cocktails|
|SITHFAB012||Provide advice on Australian wines|
|SITHFAB014||Provide table service of food and beverage|
|SITHFAB017||Provide advice on food and beverage matching|
|SITHGAM001||Provide responsible gambling services|
|SITHIND004||Work effectively in hospitality service|
|SITXEBS001||Use social media in a business|
|SITXFIN001||Process financial transactions|
|SITXFSA001||Use hygienic practices for food safety|
|SITXHRM001||Coach others in job skills|
|SITXHRM004||Recruit, select and induct staff|
Possible job titles include:
banquet or function manager
chef de cuisine
front office manager
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.Enrol Now
Coffs Harbour Education CHEC
363 Hogbin Drive, Coffs Harbour
Phone 131 601
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