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Statement of Attainment in Enhance Customer Service

Course code: 901-00018V01

This course provides the skills and knowledge required to provide professional and personalised customer service experiences, and the ability to communicate with people from a range of social and cultural groups with respect and sensitivity.This course provides ability to determine and meet customer...

  • Study Online

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Statement of Attainment in Executive Assistant Skills

Course code: 901-00013V01

In this short self-paced course you will develop valuable skills and knowlledge for Executive Assistants including manage appointments and diaries for personnel within an organisation use manual and electronic diaries, schedules and other appointment systems administer and maintain resources and eq...

  • Study Online

Course Information

Statement of Attainment in International Trade and Exporting

Course code: 900-81336V01

This course gives you hands-on skills for importing and exporting. It is designed for people who may be new to exporting plus experienced business people who may need to keep up with industry updates. During the course we will explain export procedures and how to complete export documentation. The c...

  • Part Time Evening

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Statement of Attainment in Hospitality Cafe Skills

Course code: 900-81157V01

This course will provide you with all the skills and knowledge required to work in a café or coffee shop. You will learn safe food hygiene practices, how to make a variety of coffees and non-alcoholic beverages and customer service skills.

  • Part Time Day

Course Information

Statement of Attainment in Work in Retail

Course code: 900-81309V01

This course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed...

  • Full Time

Course Information

TAFE Statement in Basic Barista Skills

Course code: 800-000237

This course gives participants the necessary skills and knowledge to prepare and serve coffee using an espresso machine in a variety of hospitality settings. Students will learn to prepare the work area, advise customers, prepare and serve coffee, and maintain the espresso machine. This course provi...

  • Part Time Day,Part Time Evening

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