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Statement of Attainment in Customer Service Management

Course code: SITSS00035

A set of skills to equip individuals managing quality customer service provision in any sector of the tourism, travel and hospitality industry.No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.

  • Virtual classroom off campus
  • Part Time

Course Information

Statement of Attainment in Mentoring and Supervision

Course code: SITSS00039

A set of mentoring and supervision skills to equip individuals for work in any sector of the tourism, travel and hospitality industry. Pathways InformationAchievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT T...

  • Virtual classroom off campus
  • Part Time

Course Information

Statement of Attainment in Medical Terminology

Course code: 900-81256

The Statement of Attainment in Medical Terminology introduces you to crucial skills for success in the medical administration industry. Whether youre new to the industry, or an established professional looking to gain a more specialised vocabulary, youll graduate ready for success. LEARN NEW SKILLS ...

  • Study Online
  • Self paced

Course Information

Statement of Attainment in RSA and RCG

Course code: 900-80842

The Statement of Attainment in Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) opens your career opportunities to gain work within the hospitality, liquor or gambling industries. Mixing cocktails as a bar tender, or deal poker as a game table attendant. This is a fully g...

  • On campus
  • Part Time

Course Information

Statement of Attainment in Hospitality Skills

Course code: SG00002534

The Statement of Attainment in Hospitality Skills equips you to work in the vibrant hospitality industry. Learn the practical skills to responsibly provide quality customer service. This is a fully government subsidised JobTrainer course. Eligibility criteria applies. LEARN NEW SKILLS Step into the ...

  • On campus, Combination
  • Part Time

Course Information

Statement of Attainment in Espresso Coffee

Course code: SG00002344

The Statement of Attainment in Hospitality (Barista Skills) equips you to launch your career as a barista in the fast-paced hospitality industry. Learn the practical skills to create a perfect coffee moment for your customers. This is a fully government subsidised JobTrainer course. Eligibility crit...

  • On campus
  • Part Time, Full Time

Course Information

Statement of Attainment in Food and Beverage Service

Course code: SG00006137

The nationally accredited Statement of Attainment in Food and Beverage Service gives you the confidence and skills to enter a hospitality career. You'll gain real experience working in a serving role to build confidence in food hygiene and customer service. LEARN NEW SKILLS Through a mix of theoreti...

  • On campus
  • Part Time

Course Information

Statement of Attainment in Responsible Conduct of Gambling

Course code: 900-81225

The Responsible Conduct of Gaming (RCG) opens your career opportunities to gain work gambling industry. Learn to provide responsible gambling services and manage patrons using gaming machines in your establishment with a Responsible Conduct of Gambling (RCG) card. LEARN NEW SKILLS Through a mix of t...

  • On campus, Virtual classroom on campus, Virtual classroom off campus, Combination
  • Full Time, Part Time

Course Information

Statement of Attainment in Responsible Service of Alcohol

Course code: SITSS00055

The nationally recognised Statement of Attainment in Responsible Service of Alcohol qualifies you to legally serve drinks in licensed venues across New South Wales. Step up to the bar, use your people skills and find work in the vibrant hospitality industry. LEARN NEW SKILLS Step into the world of h...

  • Study Online
  • Virtual classroom on campus, On campus, Virtual classroom off campus, Combination
  • Part Time, Full Time, Self paced

Course Information

Showing 1 to 9 of 9 for Customer Service