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A set of skills to equip individuals managing quality customer service provision in any sector of the tourism, travel and hospitality industry.No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.
This skill set covers the skills required to design, develop, implement and evaluate emergency exercises. These exercises include multi-hazard and multi-agency responses to potential emergencies. This training is suitable for people work in an organisation, agency or industry that practices disaster...
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