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Emma Dresser, Management

Photo of Emma Dresser smiling

Emma Dresser is one of the most innovative teachers at Western Institute. So when TAFE Western secured Bernardi's Supa IGA as a new client, Emma took over the task of creating quality internal training. The goal was to develop a training and assessment program to help their staff achieve the Certificate II and III in Retail. She mapped Bernardi's internal training to the retail training package, conducted a gap analysis and developed assessment processes to cover these gaps. The end result is a professional training program that truly has been developed to suit "the Bernardi way".

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