Q: How does TAFE NSW protect my personal information?

TAFE NSW’s privacy policy , included in the form, outlines how personal information is managed and ensures compliance with the obligations set out under the Privacy Act 1988 (Cth). The policy is also available on the TAFE NSW website: https://www.tafensw.edu.au/privacy

Question 1

How can I access the online account application?

Accepted Answer

You can access the application on the TAFE NSW website: https://www.tafensw.edu.au/business-training

Question 2

What information do I need to complete the form?

Accepted Answer

To complete the application, you’ll need:

Your ABN and/or ACN
Applicant details, including information about Directors, Partners, or Sole Proprietors
Your business’s accounts payable contact details, including phone number, email address, and postal address

Question 3

How does TAFE NSW protect my personal information?

Accepted Answer

TAFE NSW’s privacy policy, included in the form, outlines how personal information is managed and ensures compliance with the obligations set out under the Privacy Act 1988 (Cth). The policy is also available on the TAFE NSW website: https://www.tafensw.edu.au/privacy

Question 4

Who should be completing the application?

Accepted Answer

The application must be completed by an authorised officer who holds a position within the organisation that carries express or implied authority to act on behalf of the company.

Question 5

Who needs to sign the application form?

Accepted Answer

The form must be signed by the applicant and:

For a company: at least one Director or an Authorised Officer
For a sole director proprietary company: the Director or an Authorised Officer
For a partnership: one or more Partners or an Authorised Officer

Question 6

How do I sign the online application?

Accepted Answer

Once the form is completed and saved, you will receive a system-generated email with instructions on how to sign the form using your digital signature.

Simply click 'Review Document' in the email. A verification code will be sent to your mobile.

Once the code is entered, the document will be ready for you to apply your digital signature.

Question 7

Can I submit the application without a signature?

Accepted Answer

No, all relevant signatures must be provided for TAFE NSW to finalise the new account application.

Question 8

Is there a time limit for signing the application?

Accepted Answer

Yes. All signatories must sign within 5 days. If not, the application will be automatically cancelled.

Question 9

What should I do if the application has been cancelled?

Accepted Answer

You will need to restart the process and complete a new application.

Question 10

How do I know if the other signatories have signed the application?

Accepted Answer

Each signatory will receive a confirmation email once all signatures are completed.

Question 11

Can I make changes to the application after it has been submitted?

Accepted Answer

No. You must cancel the current application and submit a new one.

Email: tafefinance.credit@tafensw.edu.au to request cancellation and a new invite.

Question 12

How long does it take to process the application?

Accepted Answer

Processing takes 3–5 business days after all required signatures are received.

Question 13

Why haven’t I received an update on my application?

Accepted Answer

Common reasons include:

Missing mandatory information
Incomplete signatures
Application cancelled after 5 days due to inactivity

Question 14

Will I receive a formal outcome notification?

Accepted Answer

Yes. You’ll receive an email confirming whether your application was approved or referred for further review.

Question 15

What happens after my application is approved?

Accepted Answer

A TAFE NSW representative will contact you to finalise the sales agreement or training proposal so the account can be opened.

Question 16

What happens if my application is rejected?

Accepted Answer

A TAFE NSW representative will contact you to discuss available options.

Question 17

I previously had an account with TAFE NSW. Why do I need to complete a new application?

Accepted Answer

To ensure TAFE NSW has the most up-to-date company information, a new application may be required for dormant accounts. This confirms that your trading details align with ASIC records.

Question 18

Who can I contact for enquiries?

Accepted Answer

Phone: 131 601
Email: tafefinance.credit@tafensw.edu.au

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