Our counselling services

When you see the word we it means TAFE NSW.

We use big text to make it easier to read.

We wrote some important words in bold.

This means the letters are thicker and darker.

We explain what these words mean.

This guide explains

• counselling services at TAFE NSW
• how counselling can help you
• how to book a counselling appointment
• how to get urgent or emergency help.

TAFE NSW has counselling for students.

Counselling means talking with a counsellor.

A counsellor is a trained person.

A counsellor can help you talk about

• your feelings
• your worries
• your problems
• your health.

A counsellor can also help you

• do well in your studies
• plan your career.

A counsellor does not tell you what to do.

They listen to you.

They support you.

Our counselling is

• free
• confidential.

Confidential means what you say is private.

Your information is not shared with other people.

If you are a current student you can book an appointment.

Call TAFE NSW

Call 131 601

When you call TAFE NSW, we will ask you to choose between different options.

1. Choose option 5.

2. Choose option 2.

You can talk to a counsellor about your health and wellbeing.

Wellbeing means how you are doing each day.

It means your health and how you feel.

We can help if you feel

• worried
• under pressure
• sad.

We can also help if you have problems

• with people
• at home
• with alcohol or drugs.

To book an appointment, call TAFE NSW.

Call 131 601

Choose option 5, then option 2.

Education and career counselling is free.

It is for current and future students.

We can help you

• find the right course
• plan study

• choose a career
• plan for work.

To book an appointment

Call 131 601

Choose option 5, then option 2.

If you need help today, we can help.
Call us and ask for same-day support.

Call 131 601

Choose option 5, then option 2.

In an emergency, call Triple Zero (000).

This number is always available.

We can help you connect with other services.

We can help you connect with Aboriginal student support.
Aboriginal means the First Peoples of Australia.
Aboriginal people lived on this land before Europeans came to Australia.

We can help you connect with disability services.

A disability is a condition that can affect how a person learns or lives.

A disability can be physical, intellectual, or mental.

We can help you connect with multicultural support.

Multicultural means people from different cultures and backgrounds.

We can also help you find

• medical services
• housing support.

We can help you get

• help with money
• legal help.

To connect with other services

Call 131 601

Choose option 5, then

option 2.

You can use the National Relay Service if you

• are deaf
• find it hard to hear people on the phone
• find it hard to speak on the phone.

The National Relay Service is free.

Call 1300 555 727.

You can ask them to call TAFE NSW for you.

The TAFE NSW phone number is 131 601.

To find out other ways the National Relay Service can help visit their Help desk page.

You can feel better if you get the right support.

It is best to get support as soon as you can.

The Mental Health Line can help you find someone to talk about mental health.

Mental health is about how you think and how you feel.

Call 1800 011 511.

The Suicide Call Back Service is free.

You can talk to someone about suicide.

Suicide means when a person wants to die or tries to end their own life.

Help is available.

Call 1300 659 467.

You can call Lifeline if you need free phone counselling.

You can talk to someone who knows a lot about mental health.

Call 13 11 14.

You can call Beyond Blue if you need free phone counselling.

You can talk to someone who knows a lot about mental health.

Call 1300 224 636.

You can call 13 YARN if you need phone counselling.

13 YARN supports Aboriginal people with their mental health.

Call 13 92 76.

Aboriginal

The First Peoples of Australia.

Confidential

Confidential means information is kept private.
Other people cannot see it.

Counselling

Talking with a trained person.
You talk about how you are feeling.

Counsellor

A counsellor is a trained person who can help you talk about your

• feelings
• worries
• problems
• health.

Disability
A disability is a condition that can affect how a person learns or lives.

Mental health

Mental health is about how you think and how you feel.

Multicultural

Multicultural means people from many different cultures.

It means people may have:

• different backgrounds
• different languages
• different foods and traditions.

Suicide

Suicide means when a person wants to die or tries to end their own life.
Help is available. You are not alone.

Wellbeing

Your health.
Your feelings.
How you are coping.