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    Multicultural support at TAFE NSW

    An Easy Read guide about multicultural support at TAFE NSW.

    About this page

    TAFE NSW logo

    When you see the word we it means TAFE NSW.

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    We use big text to make it easier to read.

    We wrote some important words in bold.

    This means the letters are thicker and darker.

    We explain what these words mean.

    Summary of this page

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    This page explains how

    • our student support works
    • to get help to talk to us
    • to contact us
    • to get your documents turned into English.

    Support for students

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    Our multicultural support services help students.

    Multicultural means people from different cultures living, learning or working together.

    Speech bubbles with text in different languages including Polish, Welsh, Bengali and Arabic.

    People from different cultures may

    • speak different languages
    • eat different foods
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    • celebrate different special days.

    Get help to talk to us

    Two women having a conversation at a table.

    An interpreter can help you to talk to us.

    An interpreter is a person who can help people understand different languages.

    An interpreter can help people understand your language.

    Speech bubbles with text in different languages including Polish, Welsh, Bengali and Arabic.

    You can talk to an interpreter on the phone.

    They will speak your language.

    They can help you talk to our support people.

    Talk to an interpreter on the phone

    Contact us by phone.

    You can talk to an interpreter on the phone.

    They will speak your language.

    They can help you talk to our support people.

    To talk to us using an interpreter call the Translating and Interpreting Service.

    It is free.

    Follow these steps

    1. Call 131 450
    2. Ask for your language
    3. Ask them to call TAFE NSW.

    Meet with an interpreter

    Two women having a conversation at a table.

    If you want to meet with an interpreter call Multicultural NSW.

    Multicultural NSW helps people from different cultures.

    They can help you talk to us.

    Contact us by phone.

    To call Multicultural NSW follow these steps

    1. Call 02 8255 6767
    2. Press 1 for interpreters
    3. Ask for your language
    Laptop screen displaying an envelope with the word 'email' on a blue background.

    You can also email Multicultural NSW contact@multicultural.nsw.gov.au

    How we can support you

    A diverse group of eight people, including two in wheelchairs, smiling and posing together.

    We’re here to support students who

    • did not grow up speaking English
    • are new to Australia
    • come from different places.
    Woman and man pointing at a board with different job types.

    We can help you choose a course.

    Woman with a red backpack holding a teal folder in front of a modern red brick building.

    We can help you start your studies.

    Two people at a table with a computer, discussing something on the screen.

    We can help you get a job.

    Woman using a tablet in front of a screen showing a multicultural support services video.

    Watch a short video about how we can help you.

    Watch video

    Call us for support

    Contact us by phone.

    You can call us for support.

    A multicultural coordinator can help you.

    A coordinator is a person who helps organise things.

    They make sure you know what to do.

    Follow these steps to call us.

    1. Call 131 601
    2. Press 5 for counselling and disability services
    1. Press 2 for student support
    2. Ask for multicultural services

    Email us for support

    Use our online enquiry form.

    Enquiry means asking us for information or help.

    Use our online enquiry form

    Get your documents in English

    You can get some of your documents changed into English.

    This is called a translation.

    A translation changes writing from one language into another language.

    Contact us by phone.

    Multicultural NSW can translate documents for you.

    To call Multicultural NSW follow these steps.

    1. Call 02 8255 6767
    2. Press 1 for translations
    3. Ask for a translation service in your language
    Laptop screen displaying an envelope with the word 'email' on a blue background.

    You can email Multicultural NSW.

    contact@multicultural.nsw.gov.au

    Find out how we can support you

    Contact us by phone.

    You can call us to find out more about the program.

    Follow these steps

    1. Call 131 601
    2. Press 5 for counselling and disability services
    1. Press 2 for student support
    2. Ask to talk to someone about the fresh food training program.

    You can fill out our online enquiry form.

    Laptop screen displaying an envelope with the word 'email' on a blue background.

    Email the disability access and support team DisabilityandAccessStudentSupport@tafensw.edu.au

    Chat icon

    Chat online with our support staff.

    Chat with us online

    Support to contact us

    National Relay Service logo

    You can use the National Relay Service if you

    • are deaf.
    • find it hard to hear on the phone
    • find it hard to speak on the phone.

    The National Relay Service is free.

    Contact us by phone.

    To use the National Relay Service follow these steps

    1. Call 1300 555 727
    2. When someone answers give them the TAFE NSW phone number 131 601
    3. Wait for them to call us.
    4. Start talking when you are told to “go ahead”.
    Laptop with the word 'click' and a cursor on the screen.

    The National Relay Service can help in other ways.

    Visit their Help desk page to find out more. This is not Easy Read.

    Difficult word list

    This list explains what the words in bold on this page mean.

    Coordinator

    A coordinator is a person who helps organise things.

    Culture

    The way a group of people live.
    It includes their beliefs, traditions and values.

    Enquiry

    Enquiry means asking us for information or help.

    Free

    Free means you do not pay a fee.

    Interpreter

    A person who helps people speak and understand another language.

    Multicultural

    Multicultural means people from many different cultures.

    It means people may have:

    • different backgrounds
    • different languages
    • different foods and traditions.

    Translation

    Changing words from one language into another.